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Monitor keeps going black


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#1 Jonah_TO

Jonah_TO

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Posted 03 May 2018 - 04:50 PM

I am running Windows 10. I use two monitors, the primary one being an HP 2509b and the second one is an LG. Suddenly my primary monitor keeps going black. The secondary one is always fine. All I have to do is turn it (the monitor) off and then on again and it comes back. There seems to be no rhyme or reason to when or why it is happening. Sometimes it works fine for ages before it goes black, and sometimes it happens over and over in a short period of time. Can't think of anything new or interesting has happened to the computer. It does seem I have some sort of new malware or something. Windows Defender identified a threat which it quarantined which looks suspicious. The details look like this:

 

HackTool:MSIL/Gendows

 

Alert level: High

Status: Quarantined

Date: 5/3/2018

 

Recommended action: Remove threat now

Category:Tool

 

Details: This program has potentially unwanted behavior.

 

Affected items:

     taskscheduler: C:\WINDOWS\System32\Tasks\AutoKMS

    

     file: C:\Windows\AutoKMS\AutoKMS.exe

 

     file: C:\WINDOWS\System32\Tasks\AutoKMS

 

     regkey: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7B40A0C2-8946-4EAB-908D-3BF01FE3FF67}

     regkey: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AutoKMS

 

 

Thanks! Any help is greatly appreciated.

    



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