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Linux not detecting network scanner function on my(Multi-function Printer)


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#1 paul88ks

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Posted 02 May 2018 - 09:55 PM

Anybody else have this issue? My HP Officejet Pro 8710 multi-function printer works fine in LINUX. At least the printer part of it. It doesn't detect the scanner. It is a network printer. I haven't tried connecting it via USB yet,which would defeat the whole idea of it being a network printer/scanner. Anybody have a solution to this,or do I have to boot over to my Windows install to use my scanner?



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#2 Condobloke

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Posted 02 May 2018 - 11:50 PM

Firewall blocking the scanner ?

 

temporarily disable it...

sudo ufw disable

the try scanning

Also try "simple Scan"....it is already installed in LM

 

BE SURE TO RE ENABLE THE FIREWALL

 

Then see if Simple scan finds the scanner. If so you can add a firewall rule to allow the scanner.
Re enable the firewall by:

sudo ufw enable

If the firewall is the problem, and you need to add a rule...:

 

Find the ip address of your printer. Look at your router setup for DHCP or connected client list.
It should be a number something like 192.168.2.4
Then open a terminal:

Code: Select all

sudo ufw enable

Code: Select all

sudo ufw allow to yourprintersIP 

You may also add:

Code: Select all

sudo ufw allow from yourprintersIP

Edited by Condobloke, 02 May 2018 - 11:53 PM.

Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#3 paul88ks

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Posted 02 May 2018 - 11:58 PM

Nope- firewall not the issue. I tried that! Printer works fine,just can't access the scanner from the computer-



#4 Condobloke

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Posted 03 May 2018 - 12:34 AM

anything here ring any bells..?

 

https://sites.google.com/site/easylinuxtipsproject/14


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

 GcnI1aH.jpg

 

 


#5 Al1000

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Posted 03 May 2018 - 03:14 AM

Try different software for the scanner?

Someone with the same problem here solved it by using Xsane, which I expect will be in your distro's software repositories:
sudo apt-get install xsane


#6 pcpunk

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Posted 03 May 2018 - 12:24 PM

If Al's solution don't work you can take a read of THIS


sBCcBvM.png

Created by Mike_Walsh

 

KDE, Ruler of all Distro's

eps2.4_m4ster-s1ave.aes_pcpunk_leavemehere

 


#7 paul88ks

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Posted 03 May 2018 - 05:35 PM

Working on it! I think my scanner is cursed. Going to work,will get back to you guys!






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