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BSOD with memory_mangment and page fault in nonpaged area errors


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#1 Bunchy

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Posted 02 May 2018 - 06:25 AM

i have been having BSOD errors for the last 3 months or so . first problem was memory mangment after upgrading my ram, i ended up runining memtest and replacing the bad stick, while i was waiting for a new stick i ran only 4gig ram and my pc had no bsod for 2 full weeks. after getting the new ram my pc worked fine for 2 days then new BSOD this time with page fault in nonpaged area errors. it happned while trying to install Utorrent. i didnt think much of it at that time, but it kept hapning each 2/3 days. i contacted microsoft support and they susspected ANOTHER RAM issue. i ran memtest and no errors were found. then i started using BlueScreenView as well as whocrashed. and by googling the causes that BSV showed i susspected that my hard drive was going bad. so i ran Seatools for windows and it failed the first short test but then passed everysingle test i did which made it even more diffcult to understand if the hard drive was 100% the problem. i then contacted Seagate support and they informed me that my hard drive was going bad. and asked me to preform Seatools for DOS which also passed without errors. heard back from support and thay said this : As the issue still persists even after the drive passed the SeaTools tests, we conclude that the issue might be due to any mechanical failure..

"Might" is the main thing thats stopping me from going on and buying a new harddrive. . also i ran Gsmartcontrol and right before the short test was done i had bsod . however after retrying the test for 20 times it passed without anyproblems! i am really running out of ideas and this is my last resort. iam attatching th .rar file created by the bsod collection app
Also my ram stick dont have the same serial number but they are the same brand , i will attatch CPU_Z screen shots as well if that helps 

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#2 bwv848

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Posted 03 May 2018 - 06:26 PM

Always remember that software tests are never entirely accurate. Observe 36 such errors in the System Event Log:

Event[4978]:
  Log Name: System
  Source: Ntfs
  Date: 2018-04-25T12:01:53.707
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: EO
  Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume D:.

pointing to a bad file system structure. Your hard drive is likely bad. (You only have one, right?) I would backup your files and consider running CHKDSK /R, although CHKDSK may make the situation worse. To be safe, I'd just replace the entire drive.


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#3 Bunchy

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Posted 03 May 2018 - 06:44 PM

Thank you so much for your reply! now i can be sure its the hard drive and replace it . i will run chkdsk because i really have no files to lose . i will let u know how it goes.
Also when i was starting my pc the other day it run a chkdsk on its own and came up clean but it took way less time than last time i ran chkdsk like 1 min

Edited by Bunchy, 03 May 2018 - 06:57 PM.





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