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Dell Wireless 1801 Bluetooth 4.0LE. This device cannot start. Code 10


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#1 futuros

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Posted 30 April 2018 - 02:59 PM

I have a Dell PC XPS 8900 with a Dell Wireless Bluetooth with an exclamation mark (This device cannot start. Code 10). I tried to fix it uninstalling and reinstalling the driver, updating the BIOS, check for new drivers, etc but nothing seems to work, I can connect to a few WiFi devices like my mouse and keyboard, but to other devices it connects for a few minutes and then disconnects itself.

 

Any ideas how can I get rid of that exclamation mark? Please help.

 

Thanks



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#2 dc3

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Posted 01 May 2018 - 08:42 AM

 I tried to fix it uninstalling and reinstalling the driver

Did you do this in the Device Manager?

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 LUDoziL.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 futuros

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Posted 01 May 2018 - 09:56 AM

Hi, here is the information you requested, thanks

 

http://speccy.piriform.com/results/w7UuU3cdHCZQdcB8IB5UU5w



#4 dc3

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Posted 01 May 2018 - 10:40 AM

Please answer my question in my last post.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 futuros

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Posted 01 May 2018 - 10:43 AM

Did you do this in the Device Manager? Yes I did...






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