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Acer Laptop unknown infections/slowdown


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3 replies to this topic

#1 sh4rkbyt3

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Posted 29 April 2018 - 09:11 PM

Found and removed some "free coupon" infections but still experiencing an extremely slow start up and shutdown. Being blocked b same system to post Farbar results.
Tried using a different laptop with the results saved to a thumb drive and still will not post results???
The info and results are visible from the thumb drive but will not copy & past???
Never seen or had this problem before???

It will allow me to copy and past the Addition.txt file but not the opened FRSTfile???





 



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#2 sh4rkbyt3

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Posted 29 April 2018 - 09:14 PM

Have tried several times to post the result of a Farbar scan but copied (open) file will not cut and paste here? Used the source latop with no luck so saved files to a thumb drive and will not post open and copied.
I can post the Addition.txt file but that's all???



#3 nasdaq

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Posted 30 April 2018 - 10:31 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 

It will allow me to copy and past the Addition.txt file but not the opened FRSTfile???


The FRST log may be too long for this space provided for topics by the forum.

You can break it in two and post each half, or attach your FRST.txt log.

It's a two steps process.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Wait for further instructions.

#4 nasdaq

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Posted 06 May 2018 - 08:14 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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