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No hard drive?


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#1 7lady7

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Posted 29 April 2018 - 02:52 PM

HP Pavilion 500-314 Windows 10

Computer starts up goes to the sign-in screen

After password is put in it begins to load

Below is what screen that comes up next:

 

 

--------------------------------------------------------------------

Microsoft Windows [Version 10.015063]

2017 Microsoft Windows Corporation. AI Rights Reserved

 

 

 

C:\WINDOWS\system32>

----------------------------------------------------------------------

 

While that screen is up I can hit Ctrl+Alt+Delet and Task Manager will come up and only shows:

Processes the CPU & Memory

Shows no disk or network

 

My question is, this is basically saying there is no hard drive or its not reading the hard drive,right?

Therefore above it is indication there is one C:\WINDOWS\system32



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#2 britechguy

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Posted 29 April 2018 - 04:11 PM

I can't say definitively what's occurring here, but I can say definitively that your version of Windows 10, Version 1703, is now already one version behind and will, within a few days, be two versions behind.  See:  Windows Lifecycle Fact Sheet.

 

Were I you, I would try Updating Windows 10 using the Windows 10 ISO file, and doing so very promptly so that you are upgrading to the current latest version, 1709, which is quite stable before the Spring Creators Update (Version 1803) goes live on the download page, which will probably be tomorrow.  If you kick off the download of the ISO file this evening you'll have the Version 1709 ISO.

 

Doing an in place upgrade with the "Keep apps and files" option keeps all your user data and pretty much replaces the entire Windows 10 OS as part of the process.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

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