Recently, I made the tragic mistake of clicking on the incorrect download link on a website and installing some malicious software on my PC. Checking in Task Manager, the software seems to be called "Windows Process Manager (32 bit)", it is also made up of many sub-processes of the same name. When I right click one of these processes in task manager, I can see that the file is located in C:\Users\Ben\AppData\Local\dtezpro. When I try to delete this detzpro folder, I am told that I do not have permissions, and I am also unable to change the folder permissions. This program seems to tank my CPU and memory; and I believe that it is caused by a trojan.
I have viewed other forums with people who describe having the same problem, but with some slight differences. Like many of those other cases, the program also installed all kinds of adware and browser hijackers. However, I managed to remove most of that stuff by reinstalling my browsers and uninstalling the PUPs and their folders via Control Panel > Programs and Features. I also deleted many of their folders manually.
I also can't seem to fix Microsoft Edge, which appears to still be hijacked. While I have google.com set to be my default search engine, every search I make redirects instantly and makes the search on Bing instead. Although I do not prefer using Edge, the idea of having this on my computer bothers me. I was able to fix this problem with Firefox and Chrome because I was able to uninstall and reinstall those browsers, but as you probably know, that is not possible with Edge.
There is also one more piece of software that I cannot remove. It is called rtkbwvcsvc.exe. I cannot seem to end this program in TM and it is installed in C:\Windows\System32 (important folder). I also cannot delete this exe from my System32 folder.
I tried using File Assassin to kill these files to no avail. Although Malwarebytes seems to detect the malware, I doesn't successfully remove it. Also when Malwarebytes tries to remove the software, it asks me to restart my PC. After doing so and logging into my desktop, I am unable to open Malwarebytes again and I am required to uninstall+reinstall Malwarebytes in order for it to work. I also ran FRSTx64 and will attach its text files.
If there is any other information you need, let me know! I really don't want to have to re-image my PC and if anyone can walk me through getting this crap off my computer, I will be forever your debt. Thank you.
I have attached screenshots of the locations of the files as well how they appear in TM. Plus the three text files that were created by FRST.