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Tech Net & Digitec


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#1 cedarrabbit

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Posted 28 April 2018 - 10:23 PM

Today my mother called and told me there was a guy remotely "fixing" her computer. After the phone company came to replace a bad router, a pop-up appeared on her computer and a voice that said she needed to call a number to remove whatever the hackers had done. She called it and then called me after they'd been working on it for 3 hours. I told her it sounded like a scam and that she should probably call the bank about the $580 payment they said she would have to make for their services. I tried to find information on the names they gave her - Tech Net, Digitec Anti-Hacker Team and Chandan Bharti (the guy fixing her computer) - but have been unable to find anything. I did find Chandan Bharti who is a consultant for Microsoft, but that's it. My question is, now that they already got access to her computer, what should I do to check for anything they may have installed on her computer and to make sure they can't continue to access her personal information? Has anyone heard of these company names?



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#2 Condobloke

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    Outback Aussie @ 54.2101 N, 0.2906 W


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Posted 28 April 2018 - 11:19 PM

Are these people still in the house ....at your mothers ?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy


#3 cedarrabbit

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Posted 03 May 2018 - 08:57 PM

They never came to the house. They worked on the computer remotely. Her computer now has "Digitechinfosolutions 1-855-268-5399" At the bottom of the screen. The bank flagged it as a scam when they tried to charge her account, so the charge didn't go through.



#4 Condobloke

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Posted 04 May 2018 - 01:26 AM

Start a new topic HERE     

 

Start at step #6


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy





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