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Can't Unpin and Pin a Software to Start Menu

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#1 zanshin777


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Posted 27 April 2018 - 03:48 PM

I can't unpin and pin a software to start menu.


It doesn't exist on Start Menu. However when I right click the software there is "Unpin from Start Menu" option rather than "Pin to Start Menu"


I click "Unpin from Start Menu" but nothing changes. There is not an option "Pin to Start Menu"


So how to unpin a software which doesn't exist on Start Menu from Start Menu and then pin it?



I tried to appy these methods;




I got the error on cmd screen;


"... is not recognized as an internal or external comand, operable program or batch file."




"Explorer" doesn't exist on "HKEY_LOCAL_MACHINE - SOFTWARE - Policies - Microsoft - Windows"

Edited by zanshin777, 27 April 2018 - 03:48 PM.

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#2 Mason21


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Posted 27 April 2018 - 09:19 PM

Try this....  

#3 zanshin777

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Posted 28 April 2018 - 08:29 AM

Thank you very much for the response.



After this method is applied;


1) Will my softwares installed and personal files still remain?


2) Will my registrations like "Kaspersky Internet Security" still remain?

#4 dc3


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Posted 28 April 2018 - 08:39 AM

Please run System File Checker.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

Click/tap on the Search icon (magnifing glass)in the Taskbar and type cdm.


You will see Command Prompt under Best match, right click on Command Prompt and select Run as administrator.

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log open the Command Prompt, copy and paste the command below, then press Enter.

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

This will place the log on your desktop.  Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#5 zanshin777

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Posted 28 April 2018 - 04:11 PM

The problem solved by itself unexpectedly.


Thank you very much dc3 for your answer.

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