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Can't print over wifi from one of two PCs


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4 replies to this topic

#1 Cynthia Moore

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Posted 24 April 2018 - 02:35 PM

I hope this is the right section. I think it's a problem with the wifi on one of two PCs.

 

I have an old XP PC, a new Win 10 PC, and an Epson Workforce 845 printer connected over our LAN. A few weeks ago, a Comcast tech came out and replaced our old cable modem and wifi router with a new Comcast modem & wireless router combo. Everything has been working fine until this morning. Both PCs, the printer, and the cable modem.router are in the same room.

 

I can print to and scan from the 845 using the XP machine and have for years. Yesterday, I was able to print to the 845 from the Win 10 machine. Today, I can't. It says the printer is offline. But it is not offline from the XP machine. But I can access the Internet from the Win 10 machine.

 

So, I know the printer and its wifi connection is working because I can prin t to it from the XP machine. And I know the wifi is working on the Win 10 machine because I can access the Internet and Outlook can send and receive email.

 

I have rebooted both the printer and the Win 10 machine.

 

Any suggestions as to what is wrong and what I should do to fix it?


Running Win 10 & Office 365.


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#2 RossTeagan

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Posted 25 April 2018 - 04:10 AM

Try to uninstall (remove/delete) the printer's driver from your Win10 machine and then reinstall it again. 

 

This the next port of call for you. You can uninstall the drivers by going to Control Panel > Add/Remove Programs.


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#3 mightywiz

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Posted 30 April 2018 - 04:50 PM

first i would try rebooting all devices and then retest your printing.



#4 Cynthia Moore

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Posted 30 April 2018 - 09:44 PM

I got sidetracked with other work and was unable to do anything. After a few days, the printer started working again.

 

Thanks for the help.


Running Win 10 & Office 365.


#5 Replicator

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Posted 10 May 2018 - 08:07 AM

Gremlins  :apple:


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