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usb disabled

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3 replies to this topic

#1 twamusuley


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Posted 24 April 2018 - 07:03 AM

i confused, my all  usb ports of my desktop disable ,i mean the keyboard and mouse not recognized and  i cant reach the BIOS setting and i cant do nothing , please you may help me?

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#2 hamluis



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Posted 24 April 2018 - 07:27 AM

Please...post any onscreen error messages you have received.


System manufacturer and model?



#3 britechguy


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Posted 24 April 2018 - 09:22 AM

It will also be helpful, if the machine that's being a problem has a set of PS2 ports, to acquire a PS2 wired keyboard and, if possible, mouse at your local thrift shop for the purposes of getting through the existing problem.   Most have them for a dollar or two or borrow a set from someone else.


Without a functioning keyboard, at a minimum, it's going to be very difficult to go further.

Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     Presenting the willfully ignorant with facts is the very definition of casting pearls before swine.

             ~ Brian Vogel






#4 Allan


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Posted 24 April 2018 - 09:33 AM

Let's start at the beginning. What happened and when did it happen (meaning was the system working normally until something happened? If so, what?). Problems such as you describe are rarely spontaneous and without cause.


Exactly what happens when you boot the system? As asked above, are there any messages? If so, when do you see them and what do they say? How far does the boot process get? Do you get into the desktop (Windows)?


The more information you provide, the easier it will be for us to try to assist you.

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