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program_mgr.exe/random exe on startup folder


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8 replies to this topic

#1 xeonace

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Posted 23 April 2018 - 11:05 PM

Hello i need help with my pc because everytime i run a program it will always generate a _mgr.exe file and a program on my startup folder malwarebytes detects it as a trojan.agent/gen-kryptik, i'm really troubled is there anything i could do?I'm just new here so i don't know stuff.



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#2 xeonace

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Posted 23 April 2018 - 11:33 PM

ran a scan using farbar,result file attached

Attached Files



#3 nasdaq

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Posted 24 April 2018 - 07:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Startup: C:\Users\Xeonace\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DS4Windows.lnk [2018-04-24]
Startup: C:\Users\Xeonace\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\hgfwyanb.exe [2018-04-24] ()
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
C:\Users\Xeonace\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DS4Windows.lnk
C:\Users\Xeonace\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\hgfwyanb.exe

Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#4 xeonace

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Posted 24 April 2018 - 04:19 PM

Hi i just formatted all my hard drives so i think it's gone,the virus came from a portable drive i used earlier so is it possible that all the files there are infected? or are .dll files the only ones to be infected by this? since it only pops up when i try to open an application with .dll files inside the folder,need some help with this instead to make sure if there's still risk of infection after copying only files like my pictures and saves.



#5 nasdaq

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Posted 25 April 2018 - 09:08 AM

Hi,
 

since it only pops up when i try to open an application with .dll files inside the folder


Is the folder in the portable drive or on your computer?

.DLL files can be infected. How ever when you open a program (.exe) that program if infected may try to use a .dll and the problem is apparent.

You can check the files .exe or .dll at on this page.
https://www.virustotal.com/#/home/upload

---

Reset the browsers that you use and have been compromised.

How To:
https://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/

====

p.s.
Do not use your removal drive may be infected.
Let me know the problems you have having with this computer.

#6 xeonace

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Posted 25 April 2018 - 10:03 AM

Hi! Just formatted the portable just to make sure since the files left are in it, only thing i copied now was the pictures i have and some game save data,made sure that there were no .dll files and only files common for saves.this type of virus wouldn't infect these files right?not detecting any problems so far,any recommended alternative to virustotal for scanning multiple files?


Edited by xeonace, 25 April 2018 - 10:16 AM.


#7 nasdaq

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Posted 25 April 2018 - 12:26 PM



Hi,

recommended alternative to virustotal for scanning multiple files?


Not that I know.

Each file submitted is analysed by more than 50 know security sites.

I know that the Kaspersky End Point Security can scan your removable drive and or multiple files.

https://help.kaspersky.com/KESWin/11/en-US/128102.htm
Check the left pane of this page.

===

A free version is available here.
https://usa.kaspersky.com/free-antivirus

Not sure if this option is available in this version.

#8 xeonace

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Posted 25 April 2018 - 01:58 PM

Hi, it looks like there's no problem with both my pc and the portable drive anymore,gonna check out kaspersky to see if it's better than malwarebytes,i appreciate the time you took answering all my questions,cheers from the Philippines!



#9 nasdaq

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Posted 26 April 2018 - 06:54 AM

Hi,

Malwarebytes and Kaspersky are not protecting the same malware.

Malwarebytes looks after malware, rogue program, Potentially Unwanted Program PUP.
Kaspersky looks after Virus, Trojan, Worm etc... It's like your Windows Defender.

Both work well with one and other.

If you do install Kaspersky Windows Defender will be disabled.
This is normal as it is not a good think to have two Anti-Virus software running at the same time.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===




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