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Computer Crashes When Opening Adobe Premiere


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#1 maazer

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Posted 23 April 2018 - 10:14 PM

Hello everyone,

 

I'm a video editor and I mainly use my rig for Adobe Premiere. I can't remember when this began happening, but if I have the computer running for some time and open Premiere, the screen looks like it shorts out and goes black, and then I have no control over the computer and I need to manually shut down and reboot. 

 

If I perform a clean reboot, Premiere opens just fine. Otherwise, sometimes I'll see the display go black and the computer still runs and I have to force it to shut down. Below is the Speccy and I've attached the Sysnative. Hopefully that's what you need and let me know if you need more information.

Thanks!

 

 

http://speccy.piriform.com/results/lkqpwWHFuichQ4S58Cw0ZM0



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#2 bwv848

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Posted 24 April 2018 - 10:07 PM

The SysnativeBSODCollectionApp.zip didn't make the trip; can you try again? To attach a file, please click Reply to this topic on the top right-side of your topic page. Next, on the bottom, under Attach Files, click Browse..., then click Open, and finally Attach This File. To finalize and post your post, click Add Reply.
 


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#3 maazer

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Posted 25 April 2018 - 12:27 AM

Oops, try this (attached)



#4 maazer

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Posted 25 April 2018 - 02:36 AM

Sorry, here.

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