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Please help! Virus.


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#1 Michaelg3

Michaelg3

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Posted 22 April 2018 - 05:33 PM

Hey guys I have a virus/spyware of some sorts on my pc, i'm in safe mode now with networking, I can't access internet in regular mode.

 

I ran adaware and here's the log * THE BOLD is what I have no idea what is. Any help would be thankful,

 

 

 # -------------------------------

# Malwarebytes AdwCleaner 7.1.0.0
# -------------------------------
# Build:    04-12-2018
# Database: 2018-04-11.1
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    04-13-2018
# Duration: 00:00:13
# OS:       Windows 7 Home Premium
# Cleaned:  25
# Failed:   5
 
 
***** [ Services ] *****
 
Deleted       IMFservice
 
***** [ Folders ] *****
 
Deleted       C:\Users\MichaelGD3\AppData\LocalLow\IObit\Advanced SystemCare
Deleted       C:\Users\MichaelGD3\AppData\Roaming\IObit\Advanced SystemCare
 
***** [ Files ] *****
 
Deleted       C:\Program Files (x86)\MOZILLA FIREFOX\DEFAULTS\PREF\DSENGINE.JS
Deleted       C:\Program Files (x86)\MOZILLA FIREFOX\DSENGINE.CFG
 
***** [ DLL ] *****
 
No malicious DLLs cleaned.
 
***** [ WMI ] *****
 
No malicious WMI cleaned.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts cleaned.
 
***** [ Tasks ] *****
 
Deleted       C:\Windows\System32\Tasks\Driver Booster Scheduler
 
***** [ Registry ] *****
 
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ASC10_SkipUac_MichaelGD3
Deleted       HKLM\Software\Classes\INETCTLS.INET
Deleted       HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
Deleted       HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
Deleted       HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\Settings\{878B8524-AED5-4870-9A96-A515440DAC75}
Deleted       HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Booster Scheduler
Deleted       HKCU\Software\Microsoft\Internet Explorer\Main|Start Page
Deleted       HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main|Start Page
Deleted       HKLM\Software\Microsoft\Internet Explorer\Main|Start Page
Deleted       HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3288293313-1438963180-3751763624-1000\Software\SweetIM
Deleted       HKU\S-1-5-18\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-18\Software\Updater By Sweetpacks
Deleted       HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3288293313-1438963180-3751763624-1000\Software\Updater By Sweetpacks
Deleted       HKU\.DEFAULT\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-18\Software\Updater By Sweetpacks
 
***** [ Chromium (and derivatives) ] *****
 
 
Not Deleted gjsldkksjemsjflpioeospldos
Not Deleted   Total AV Web Shield
Not Deleted   Search Manager
Not Deleted   Search Manager
Not Deleted   Search Manager
 
***** [ Chromium URLs ] *****
 
Deleted       Ask
Not Deleted   http://mysearch.avg.com/?cid={E71445D8-3239-47DF-84DA-059CC70C6EB3}&mid=4fc84f6a22b747d39ed739d3c93811e3-95a103885330cb767990dbe48914e885bf4dde5a&lang=en&ds=ft013&pr=sa&d=2013-07-14 13:45:29&v=15.3.0.11&pid=safeguard&sg=0&sap=hp
Deleted       AVG Secure Search
Deleted       AOL
Deleted       AOL
Deleted       Bing
Deleted       Bing
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries cleaned.
 
***** [ Firefox URLs ] *****
 
No malicious Firefox URLs cleaned.
 
 
*************************
 
[+] Delete Tracing Keys
[+] Reset Winsock
 
*************************
 
 
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

Edited by hamluis, 22 April 2018 - 06:03 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 buddy215

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Posted 23 April 2018 - 07:15 AM

While in Safe Mode With Networking download and run a scan using Malwarebytes. I think that will allow you internet access in regular mode.

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Once back in regular mode do this:

 

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Download esetsmartinstaller_enu.exe and save it to your Desktop
  • Double click the icon
  • Check YES, I accept the Terms of Use
  • Click the Start button
  • Accept any security warnings from your browser
  • Click Advanced settings
  • Check the following items

Enable detection of potentially unwanted applications
Remove found threats
Scan archives
Scan for potentially unsafe applications
Enable Anti-Stealth technology

  • Click Start
  • ESET will then download updates and begin scanning your computer
  • If no threats are found simply click Uninstall application on close and hit Finish
  • If threats are found click List of found threats
  • Click Export to text file
  • Save the file on your Desktop as ESET.txt
  • Click Back
  • Review the list of entries and if there are any you want to keep stop and copy/paste the ESET.txt report in your reply for my review
  • If you do not wish to keep any of the entries check Uninstall application on close and Delete quarantined files
  • Click Finish
  • Close the ESET Online Scanner window
  • Copy and paste the contents of ESET.txt in your reply
  • download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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