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Your computer is blocked - Microsoft


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#1 SacSurge

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Posted 22 April 2018 - 08:33 AM

Win 10 Dell XPS 8900

 

Got a popup warning on EDGE browser that said my machine will be blocked in 5 minutes by microsoft for virus infection. I read that it is a scam. I used Task manager to close it but it still pops up when I open Edge.

 

Thanks,

Larry



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#2 Havachat

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Posted 22 April 2018 - 09:39 AM

Run Free - CCleaner to clean up PC { Do Not Use the Registry Cleaner }

You may have to Reset or Default Edge as in { IE } , but backup you Favourites etc , but try the above first.

You can also run Free Malwarebytes as a general Clean also , https://www.malwarebytes.com/



#3 SacSurge

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Posted 26 April 2018 - 05:31 PM

Thanks! Malwarebytes found nothing and Defender found nothing. It seems to be fine now.

 

Thanks,

Larry



#4 quietman7

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Posted 29 April 2018 - 05:55 PM

It is a common scam.

These are a few examples of fake tech support scams.


For more information about how these scams work and resources to protect yourself, please read Beware of Phony Emails & Tech Support Scams.


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#5 SacSurge

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Posted 29 April 2018 - 09:08 PM

So everything is not OK as it occurred again but said something about PORNO or something stupid. I just closed with task manager and closed the tabs on EDGE and all is fine again but makes me think there is some type of hidden infection or EDGE has an issue as CHROME is working good.

 

Thanks,

Larry



#6 Havachat

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Posted 30 April 2018 - 05:07 AM

Umm...then use Chrome , you could also run Adblock Plus for which ever Browser you use  https://adblockplus.org/

I dont use Edge so i cannot comment on it. 



#7 quietman7

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Posted 30 April 2018 - 06:11 AM


Scams involving Microsoft Edge may lock up the browser, load the page in full-screen mode or spawn an infinite loop of repeating fake alert dialog boxes that prevent the victim from closing the web page or navigating away from it. This repeating "dialog loop" essentially is a script that reloads the fake pop-up alert every time victims attempt to close it. Microsoft Edge in Windows 10 includes Dialog Loop Protection that enables Microsoft Edge users to stop repeating dialog loops via a checkbox in order to escape or close the page. Google Chrome has a feature to "Prevent this page from displaying additional dialogs". Some Tech Support scams have similar alerts while others are simply made up and clicking OK can produce the opposite effect. If you are dealing with this type of scam, click the OK button at the bottom of the alert and you should then see a box that says "Do not allow this site to create new pages". Check that box and close the window.

GreginMich provides a more detailed explanation in these topics.
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#8 SacSurge

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Posted 30 April 2018 - 06:15 AM

Nice! Thanks so much. I will read those articles.

 

You guys are great help!!

 

Larry



#9 quietman7

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Posted 30 April 2018 - 05:31 PM

You're welcome and good luck.
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