Scams involving Microsoft Edge
may lock up
the browser, load the page in full-screen mode
or spawn an infinite loop of repeating fake alert dialog boxes
that prevent the victim from closing the web page or navigating away from it. This repeating "dialog loop
" essentially is a script that reloads the fake pop-up alert every time victims attempt to close it. Microsoft Edge
in Windows 10 includes Dialog Loop Protection
that enables Microsoft Edge users to stop repeating dialog loops via a checkbox in order to escape or close the page. Google Chrome has a feature to "Prevent this page from displaying additional dialogs
". Some Tech Support scams have similar alerts while others are simply made up and clicking OK can produce the opposite effect. If you are dealing with this type of scam, click the OK button at the bottom of the alert and you should then see a box that says "Do not allow this site to create new pages"
. Check that box and close the window.GreginMich
provides a more detailed explanation in these topics.