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Cannot uninstall McAfee LiveSafe from Windows 10


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#1 ncs22

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Posted 22 April 2018 - 02:54 AM

I am having trouble uninstalling McAfee LiveSafe from my Windows 10 system. When I go to the Control Panel and try to uninstall it from there, I get a message saying something like "navigation to the webpage was cancelled...try to refresh the page." 

 
Then I read about the McAfee Consumer Product Removal tool (MCPR). McAfee says to try this if the uninstallation through the Control Panel doesn't work. But McAfee says that this MCPR tool "will clean up only the components needed for reinstallation. It is not designed to clean up 100% of components." I want to eliminate all traces of McAfee from my system...should I use the MCPR tool or try some other method?
 
Thanks

 

 

 



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#2 buddy215

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Posted 22 April 2018 - 04:12 AM

Use Revo Uninstaller...the portable free one...Download Revo Uninstaller Freeware


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
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#3 quietman7

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Posted 22 April 2018 - 06:13 AM

... I want to eliminate all traces of McAfee from my system...should I use the MCPR tool or try some other method?

Both. Use the MCPR Tool, then follow buddy215' instructions to use Revo.

BTW...sometimes the uninstall from Control Panel works more effectively if you first stop and disable the program's service (and associated processes in Task Manager) or perform the removal in safe mode so there are less processes which can interfere with the uninstallation.
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#4 ncs22

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Posted 23 April 2018 - 02:08 AM

Thanks..So I used the MCPR first and the McAfee Livesafe is no longer in my Program List. I then tried running Revo but I can't find any reference to McAfee in it since it's no longer in the list of programs...do I need to do anything further to remove all traces of it?



#5 quietman7

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Posted 23 April 2018 - 04:10 AM

Then you should be good to go unless you wanted to perform a comprehensive search of the entire Windows registry which I don't recommend for those who do not have a full understanding of it.

McAfee came preinstalled on one of my computers and I used the MCPR tool followed by Revo to confirm it was gone.
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#6 ncs22

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Posted 23 April 2018 - 10:44 AM

Ok thanks..I guess my only other question is if its okay to just use Windows Defender at this point, or would you recommend installing another 3rd party security software?

#7 quietman7

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Posted 23 April 2018 - 02:42 PM

You can do both.

Windows 10 Anniversary update introduced Limited Periodic Scanning with Windows Defender which allows you to also use a third party anti-virus program as your primary protection. See my comments in this topic and in Choosing an Anti-Virus Program.
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