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VeraCrypt - can NOT mount volume - Help Please


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#1 boomer3872

boomer3872

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Posted 21 April 2018 - 01:44 PM

I can NOT mount a volume. Here is the sequence of events:

First I created a volume and used the "create an encrypted file container" option. After it was created I was then able to mount it without any problems. I mounted it to A: and I moved my files over - life was good.

Later, I decided to create another volume, but this time I used the "encrypt the system partition or entire system drive" option, and when I continue through the setup I selected the "encrypt the windows system partition" option. I continued until completed and everything seemed to be fine.

After that I went back to file explorer and saw the A: had a question mark on it and doesn't show up when I clicked on This PC. When I opened VeraCrypt it appeared that A: had been dismounted.

My initial reaction was that I caused a problem when I created the 2nd volume and encrypted the windows system partition. So I opened veracrypt and clicked on “system” up at the top and then clicked on “permanently decrypt system partition/drive” thinking this would fix it. After it finished decrypting my windows system partition, I restarted the computer.

At this point I thought all I would need to do is remount the first volume I created to get back into it. However, when I try to mount it I get an error message. I will also type out what the error messages says below:

Operation failed due to one or more of the following:
- Incorrect password.
- Incorrect Volume PIM number.
- Incorrect PRF (hash).
- Not a valid volume.
Source: MountVolume:8090

I know the password is correct, I didn’t setup a PIM, I’ve tried all the PRF hash options as well as the auto option, and it is a valid volume.

Can anyone help?

Thank you



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