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Help removing this stubborn virus


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3 replies to this topic

#1 Wendylw59

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Posted 20 April 2018 - 08:25 PM

I have just spent the last 3 days fighting to clean my desktop computer of all the nasty crap that was on it. Thanks to my wonderful husband surfing porn sites I ended up with over 900 of those nasty things on there. However, I am stumped now There is a virus that hijacks my browser and it is in a file called iorio.exe which connects to a file called modifiers.exe which then pops up multiple screens with the name pamccvwpa and the other window has the name damccvwpa one window will say something like continue to play and have numbers on the screen the other window tries to show a video. I've searched the web high and low to try to find a fix for it  and nothing works. It's getting trapped by one of the scanners I downloaded called zeemana antimalware and quarantined every time it surfaces which is every couple of minutes but it's still not gone. Can anyone please help me to get rid of this?



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#2 buddy215

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Posted 21 April 2018 - 11:55 AM

Welcome to BC....

 

You don't mention the other programs you have used except for Zemana. So, I suggest using the programs below for

cleaning, removing adware and removing malware. Even though you may have used one or more and have one or more installed....

please post new scan logs using these programs.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.

  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Download esetsmartinstaller_enu.exe and save it to your Desktop
  • Double click the icon
  • Check YES, I accept the Terms of Use
  • Click the Start button
  • Accept any security warnings from your browser
  • Click Advanced settings
  • Check the following items

Enable detection of potentially unwanted applications
Remove found threats
Scan archives
Scan for potentially unsafe applications
Enable Anti-Stealth technology

  • Click Start
  • ESET will then download updates and begin scanning your computer
  • If no threats are found simply click Uninstall application on close and hit Finish
  • If threats are found click List of found threats
  • Click Export to text file
  • Save the file on your Desktop as ESET.txt
  • Click Back
  • Review the list of entries and if there are any you want to keep stop and copy/paste the ESET.txt report in your reply for my review
  • If you do not wish to keep any of the entries check Uninstall application on close and Delete quarantined files
  • Click Finish
  • Close the ESET Online Scanner window
  • Copy and paste the contents of ESET.txt in your reply
  • Please download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

Edited by buddy215, 21 April 2018 - 11:58 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Wendylw59

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Posted 26 April 2018 - 11:24 AM

Thanks for the help unfortunately I won't be able to do anything more on my desktop. It's now got a hardware failure. I know it's not the video card because it wouldn't start at all if that was the case. It attempts to go into windows after the loading screen and then the hardware failure blue screen pops up. I suspect very strongly that one or more of the drivers were corrupted by the viruses that infected the machine and got removed by the scanners I ran. When I get more time I'm going to do one of two things. I'll attempt to put it into safe mode and see if it will load that way and failing that I'll just take a hammer to it and fix it properly LOL 



#4 buddy215

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Posted 26 April 2018 - 12:46 PM

There is a forum here at BC where you can ask for help concerning the BSOD.

BSOD Kernel Dump Expert Zone


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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