Following a frozen boot of an Acer Aspire 5920 running Win 10 Fall upgrade the laptop went into an automatic repair on the next boot. Once booted the “We can’t sign in to your account etc etc” error message appeared.
I tried to follow a tutorial to regain access to the user account but it was either the wrong one or I messed it up. Any way I now have what appears to be a new user account with original user account name and no access to the original files, installed programs appear to still be there although not all are readily accessible.
Part of the tutorial said to go to C:\ Users and copy my files, however, all the C:\ User folders are empty. Does this mean that all the files are gone or are they still there but just not readily accessible?
In addition, the laptop is now quite slow although it was getting slower and slower before the problem occurred.
Any help with this problem will be very much appreciated?