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#1 zedd1741


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Posted 16 April 2018 - 07:51 PM

Hi All,


I've been getting frequent BSODs that consistently throw out the Critical process died error and I haven't been able to figure out what exactly is causing the problem. The crash dumps always point to ntoskrnl.exe as the culprit, but I'm pretty sure this isn't the case.  I've tested my hard drive using samsung magician and it says it's healthy, did the RAM tests as well and nothing comes up. I've also swapped out the SATA cables just in case that was problematic, but it doesn't help. Also tried multiple reinstalls of the OS but it always ends up crashing with the same error a couple of hours after. I've attached the sysnative zip file and the speccy link below. Many thanks!




Attached Files

Edited by zedd1741, 16 April 2018 - 07:53 PM.

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#2 bwv848


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Posted 17 April 2018 - 10:10 AM

Your SSD appears to be the culprit. Observe

  Log Name: System
  Source: Disk
  Date: 2018-04-16T20:40:10.096
  Event ID: 153
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-4VC0C5G
The IO operation at logical block address 0x6e23f0a for Disk 0 (PDO name: \Device\00000033) was retried.

1500 (approx.) IO errors in Event Viewer. Can you try updating your SSD firmware and see if the system improves?

If I do not reply in three days, please message me.
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#3 zedd1741

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Posted 17 April 2018 - 06:21 PM

Just checked, my SSD is already on the latest firmware, no dice here. I do have a spare HDD lying around, I'll try to boot that up and see how it goes. Will report back.

Edited by zedd1741, 17 April 2018 - 06:28 PM.

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