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Unable to install directxjun2010


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#1 winedave

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Posted 16 April 2018 - 03:18 PM

Hello Im new to the forum and would like some help if possible with an install of directx. I get an error saying: reason indows/system32/advpack.dll.

 

Any ideas? 

 

I saw an old thread on here that suggested installing minitoolbox, is this still valid?

 

Sincerely Dave



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#2 hamluis

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Posted 16 April 2018 - 04:53 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 winedave

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Posted 16 April 2018 - 11:44 PM

http://speccy.piriform.com/results/3jMcgJXW8NthGFyPNHTZYu6

 

 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Win 7 (administrator) on 17-04-2018 at 06:41:22
Running from "B:\Users\Win 7\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: MS-7A72 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/17/2018 06:31:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 10:49:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:47:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:40:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4992
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3994
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3994
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (04/17/2018 06:31:44 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (04/17/2018 06:31:44 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.
 
Error: (04/17/2018 06:29:45 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: cdrom
 
Error: (04/16/2018 10:47:38 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: cdrom
 
Error: (04/16/2018 10:47:32 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (04/16/2018 08:45:35 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: cdrom
 
Error: (04/16/2018 08:44:50 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (04/16/2018 08:39:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: cdrom
 
Error: (04/16/2018 08:37:51 PM) (Source: Service Control Manager) (User: )
Description: The PAExec service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (04/16/2018 08:37:40 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: %%1068 = The dependency service or group failed to start.
 
Microsoft Office Sessions:
=========================
Error: (04/17/2018 06:31:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 10:49:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:47:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:40:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4992
 
Error: (04/16/2018 08:33:10 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3994
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3994
 
Error: (04/16/2018 08:33:09 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
CodeIntegrity Errors:
===================================
  Date: 2018-04-10 21:25:44.079
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:25:44.067
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:25:22.580
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:25:22.564
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:04:29.276
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:04:29.260
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\LGSHidFilt.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:43:05.897
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\LgCoreTemp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:43:05.897
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\LgCoreTemp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:41:56.220
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\LgCoreTemp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2018-04-10 21:41:56.216
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\LgCoreTemp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
7-Zip 18.03 beta (x64) (HKLM\...\7-Zip) (Version: 18.03 beta - Igor Pavlov)
AppNHost 1.0.5.1 (HKLM-x32\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.10.3.44359 - BitTorrent Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.41 - Piriform)
Crazybump (remove only) (HKLM-x32\...\Crazybump) (Version:  - )
DDS Viewer (HKLM-x32\...\{707333E0-C796-4E2D-B0DA-5A429706C361}_is1) (Version:  - IdeaMK)
Discord (HKCU\...\Discord) (Version: 0.0.300 - Discord Inc.)
DisplayDriverAnalyzer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 391.01 - NVIDIA Corporation) Hidden
Far Cry 5 (HKLM\...\Steam App 552520) (Version:  - Ubisoft Montreal)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel® Corporation) Hidden
Intel® Network Connections 22.9.6.0 (HKLM\...\PROSetDX) (Version: 22.9.6.0 - Intel)
Intel® USB 3.0\3.1 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 5.0.3.42 - Intel Corporation)
Java 8 Update 161 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180161F0}) (Version: 8.0.1610.12 - Oracle Corporation)
LOOT version 0.12.5 (HKLM-x32\...\{BF634210-A0D4-443F-A657-0DCE38040374}_is1) (Version: 0.12.5 - LOOT Team)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 - Malwarebytes)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 (HKLM-x32\...\{7474cd6e-76cc-4257-837e-5b9261e526af}) (Version: 14.13.26020.0 - Microsoft Corporation)
MSI Afterburner 4.4.2 (HKLM-x32\...\Afterburner) (Version: 4.4.2 - MSI Co., LTD)
MSI Smart Tool (HKLM-x32\...\{DDCCA038-DAB1-4D09-B85C-848020AA75D6}}_is1) (Version: 1.0.0.32 - MSI)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.5.6 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 390.41 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.13.1.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.13.1.30 - NVIDIA Corporation)
NVIDIA Graphics Driver 391.01 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 391.01 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.36.6 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.36.6 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Private Internet Access v78 (HKLM-x32\...\{148169C2-5558-4C3E-B38A-7B1813A264CA}_is1) (Version: 78 - London Trust Media, Inc.)
RivaTuner Statistics Server 7.0.2 (HKLM-x32\...\RTSS) (Version: 7.0.2 - Unwinder)
Skyrim Creation Kit (HKLM\...\Steam App 202480) (Version:  - bgs.bethsoft.com)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 1.0.77.338.g758ebd78 - Spotify AB)
Stardock Fences 3 (HKLM-x32\...\Stardock Fences 3) (Version: 3.03 - Stardock Software, Inc.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version:  - Bethesda Game Studios)
UltraMon (HKLM\...\{8684F97B-F9AB-46CA-B45C-384CB8677935}) (Version: 3.4.0 - Realtime Soft AG)
Uplay (HKLM-x32\...\Uplay) (Version: 50.0 - Ubisoft)
VLC media player (HKLM-x32\...\VLC media player) (Version: 3.0.1 - VideoLAN)
Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 24%
Total physical RAM: 16343.26 MB
Available physical RAM: 12288.18 MB
Total Virtual: 32684.68 MB
Available Virtual: 28339.25 MB
 
========================= Partitions: =====================================
1 Drive a: (SSD EVO 860) (Fixed) (Total:465.63 GB) (Free:404.05 GB) NTFS
2 Drive b: (SSD EVO 850) (Fixed) (Total:232.76 GB) (Free:180.95 GB) NTFS
3 Drive c: (SSD EVO 840) (Fixed) (Total:111.39 GB) (Free:28.88 GB) NTFS
4 Drive d: (New Volume) (Fixed) (Total:931.51 GB) (Free:915.31 GB) NTFS
5 Drive e: (HDD TOSHIBA) (Fixed) (Total:1862.58 GB) (Free:618.68 GB) NTFS
 
========================= Users: ========================================
User accounts for \\WIN7
 
Administrator            Guest                    Win 7                    
 
 
**** End of log ****

Edited by hamluis, 17 April 2018 - 05:00 AM.


#4 hamluis

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Posted 17 April 2018 - 05:27 AM

Hmmm...try this:  https://www.microsoft.com/en-us/download/details.aspx?id=8109 .

 

Louis



#5 winedave

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Posted 17 April 2018 - 05:57 AM

Im sorry I should have said that I have already tried the web installer and the June2010 redist that you linked ,Louis

 

Dave


Edited by winedave, 17 April 2018 - 05:57 AM.


#6 winedave

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Posted 17 April 2018 - 06:01 AM

@AsusCustomerSupport

 

This solved the issue! Im very thankfull!!!!






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