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BSOD when plugging/unplugging laptop charger.


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#1 woodburner

woodburner

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Posted 16 April 2018 - 02:37 PM

Hello, hopefully someone can help please.

 

I have a very slow laptop that often, when plugging or unplugging the power supply, will BSOD. Not always but it wont' BSOD at any other time

 

Synsative file attached, speccy link below;

 

http://speccy.piriform.com/results/60UmgpMW8I4RFxmefqMt8I7

 

It seems ndis.sys and ntoskrnl.exe are the culprits.

 

In trying to fix this I've updated the driver for the network card which instantly brought the laptop to normal working speed again. This lasted for about a day, also BSOD around the same time it went slow again- unsure which came first

 

Memtest has done 14 passes with no errors.

 

In event viewer there are errors relating to Intel's User Energy Server Service Queencreek, which is possibly pertinent?

 

Many thanks.

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