I've just been through a big ordeal trying to get Bitdefender to help as they sold me a 3 year subscription to protect this computer. Now that I'm having issues and needed to uninstall it and then wanted to reinstall it they say they no longer support it.
Anyway, I have the free version of Avast on it and a scan it just did determined that there were issues that were "skipped" with my IP address and another "Unknown Name" , the first 7 digits of which were the same as my IP address, the next two were not and there was an additional digit. I tried to run an "mslookup" using "tracert" and it didn't work.
Since i have the free version it detected but did not fix 235 broken Registry items; 38GB of system junk; 2 PC problems and 18 programs slowing down my computer. I do also have the trial version of Malwarebytes and CC Cleaner and Smart Defrag 2 says I have 196 of 298 GB of free space left.
Any suggestions as to what I can do to fix the issues and prevent further ones? Thanks in advance.
Edited by EmilyBH123, 16 April 2018 - 11:29 AM.