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No Sound After Re-Installing Realtek Audio Driver


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#1 ryxas248

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Posted 16 April 2018 - 10:55 AM

So, I received 2 BSODs on my computer, both of them being "SYSTEM_SERVICE_EXCEPTION rtvkhd64.sys" and all the suggestions I could find were "Reinstall your audio driver", so I do that and now I have no sound whatsoever. I believe it's to do with Realtek HD Audio Manager not booting from startup. It says it boots at startup, but nothing appears. I've been at this for 2 hours and have found no luck whatsoever. I reinstalled the driver again, I tried googling for 2 hours, still nothing. If there's any information you need, please lemme know and I'll reply back ASAP, thank you.



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#2 JohnC_21

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Posted 16 April 2018 - 12:06 PM

What is the make and model of the computer? Just to confirm, there was sound before you reinstalled the drivers? For future reference the driver's name is rtkvhd64.sys

 

Where did you download the driver from? 

 

Did you uninstall the driver first before reinstalling?

 

Right click your sound device in Device Manager. Select Properties. Under the Details tab select Hardware IDs. Copy and Paste the first line into your next post. 



#3 ryxas248

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Posted 17 April 2018 - 03:22 AM

Okay I luckily managed to fix it:

I installed an older copy of the driver and Realtek HD Audio Manager now shows up after startup, my assumption is that the model of motherboard I'm using no longer supports HD Audio Manager, at least that's what I think anyway.



#4 dc3

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Posted 17 April 2018 - 12:03 PM

Removed previous text, wrong application.


Edited by dc3, 18 April 2018 - 08:36 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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