Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD in Windows 10 installation


  • Please log in to reply
1 reply to this topic

#1 fmtrx

fmtrx

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:29 AM

Posted 15 April 2018 - 12:39 PM

Greetings all,

I am experiencing for 5 months random BSODs, and this is the first time i post for help.
I have tried to find the problem but the Dumps do not help me.
Reports from whocrashed assure that this has to be a software bug and not a hardware one.
I notice Memory corruptions, with various messages each time.
I get BSOD while browsing either on Chrome, Edge or Mozilla.
The last crash i got was while closing the notepad.
Most crashes happen after the first boot during the first minutes.
But there are exceptions on this (notepad.exe crash).
Crashes refer to kernel (ntoskrnl).


From my side i have verified the following:
1. RAM is tested successfully with memtest86, 8 passes (one time) , 2 passes (multiple times)
2. SSD was tested with SFC /scannow (multiple cases) and no problems were found
3. I have performed multiple clean installations and got BSOD either
with default drivers from windows setup, or with specific drivers that the Manufacturer
has installed in the default setup in the eMMC. (By default the laptop has windows installation in eMMC,
and I have added an SSD 256GB and installed windows 10 there. So i have a dual boot system with windows 10)

4. BIOS is latest.
5. tried more than one versions of Intel Graphics driver and WiFi driver.

6. That crashes happen in a clean system without programs installed. The attached logs are gathered from a system that has several utilities installed but I do not believe that the utilities (see list below) have to do with BSOD as I got the crashes even when I did not have them installed. moreover they are known utilities, without issues:

utorrent,coretemp, win32dbg,bsplayer,hwinfo,teamviewer,speccy,gpu-z,geekbench,whocrashed, popcorn

 

It is very frustrating as  i have invested a lot of my time trying to find the cause of the issue without success.
I would appreciate if anyone could check my dumps and throw some light in my issue.

I am attaching the logs and the specs.

Specs also at this link:

http://speccy.piriform.com/results/tdWG51bosbCBKyFB73fhowM

 

thank you

Attached Files


Edited by fmtrx, 15 April 2018 - 12:43 PM.


BC AdBot (Login to Remove)

 


#2 fmtrx

fmtrx
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:29 AM

Posted 21 April 2018 - 04:54 AM

a new BSOD just a minute ago with a message showing that a driver messes with the writes...

 

but it does not show which driver caused this.

 

 

 

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000004477, A driver tried to write to an unallocated address in the
    user space of the system process. Parameter 2 contains the
    address of the attempted write.
Arg2: 0000002000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.16299.371 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  CHUWI Co.Ltd

SYSTEM_PRODUCT_NAME:  LapBook Air

SYSTEM_SKU:  001

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  N1410AL.TE7.A0L3HWC3.Chuwi.Z002

BIOS_DATE:  09/28/2017

BASEBOARD_MANUFACTURER:  CHUWI Co.Ltd

BASEBOARD_PRODUCT:  X14

DUMP_TYPE:  2

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_P1: 4477

BUGCHECK_P2: 2000000000

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR:  0x1a_4477

CPU_COUNT: 4

CPU_MHZ: 446

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5c

CPU_STEPPING: 9

CPU_MICROCODE: 6,5c,9,0 (F,M,S,R)  SIG: 2A'00000000 (cache) 2A'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-CC35ECA

ANALYSIS_SESSION_TIME:  04-21-2018 12:51:00.0563

ANALYSIS_VERSION: 10.0.16299.91 amd64fre

TRAP_FRAME:  ffffac8d71aca130 -- (.trap 0xffffac8d71aca130)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff8807d24aa378 rbx=0000000000000000 rcx=0000002000000000
rdx=ffffc08c24b9dac0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8019b99daa5 rsp=ffffac8d71aca2c0 rbp=ffffc08c24b9dab8
 r8=ffffffffffffffff  r9=ffffffffffffffff r10=7ffffffffffffffc
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!RtlDeleteNoSplay+0x95:
fffff801`9b99daa5 488909          mov     qword ptr [rcx],rcx ds:00000020`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8019ba5f0e2 to fffff8019ba0b930

STACK_TEXT:  
ffffac8d`71ac9e48 fffff801`9ba5f0e2 : 00000000`0000001a 00000000`00004477 00000020`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffac8d`71ac9e50 fffff801`9b90178a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0000000f : nt!MiCheckFatalAccessViolation+0xb2012
ffffac8d`71ac9e90 fffff801`9b9002f4 : 00000000`00000002 00000020`00000000 ffffac8d`71aca0a0 ffffac8d`71aca130 : nt!MiResolvePageTablePage+0x56a
ffffac8d`71ac9f60 fffff801`9ba1a0f3 : 00000000`00000000 00000000`00000065 00000000`00000000 fffff801`9babbf35 : nt!MmAccessFault+0x584
ffffac8d`71aca130 fffff801`9b99daa5 : 00000000`00000000 ffffe281`a071c3c0 00000000`00000001 00000000`00000000 : nt!KiPageFault+0x373
ffffac8d`71aca2c0 fffff80b`7ce0533d : ffff8807`d24aa378 fffff801`9b8dff09 ffffc08c`263d8040 ffffc08c`24b9dab8 : nt!RtlDeleteNoSplay+0x95
ffffac8d`71aca2f0 fffff80b`7ce3a94f : ffffc08c`24b9dac0 fffff801`00000000 00000000`00000000 ffffffff`ffffffff : FLTMGR!TreeUnlinkMulti+0x13d
ffffac8d`71aca340 fffff80b`7ce3a49a : ffffc08c`24b9dab8 00000000`00000705 ffffffff`ffffffff ffffc08c`25e25d58 : FLTMGR!FltpDeleteContextList+0x3f
ffffac8d`71aca370 fffff80b`7ce3a124 : ffffc08c`24b9da70 ffffc08c`24870180 ffffc08c`24b9da70 fffff801`00000000 : FLTMGR!CleanupStreamListCtrl+0x4a
ffffac8d`71aca3b0 fffff801`9bdd3df0 : ffff8807`d32e1150 fffff80b`7dfe7e87 ffff8807`d32e1150 00000000`00000706 : FLTMGR!DeleteStreamListCtrlCallback+0xb4
ffffac8d`71aca3f0 fffff80b`7e0a6eee : ffff8807`d32e1150 ffffac8d`71aca508 ffffc08c`24870180 00000000`00000705 : nt!FsRtlTeardownPerStreamContexts+0x50
ffffac8d`71aca430 fffff80b`7e0a6cdf : ffff8807`d2020198 ffff8807`d32e1010 ffff8807`d32e1010 fffff80b`7dfe9a9f : NTFS!NtfsDeleteScb+0x12e
ffffac8d`71aca4b0 fffff80b`7dfe7c95 : 00000000`00000001 ffff8807`d32e1150 ffffc08c`270b4010 ffffac8d`71aca779 : NTFS!NtfsRemoveScb+0x5f
ffffac8d`71aca500 fffff80b`7e0a6a77 : ffff8807`d32e1010 ffffac8d`71acaa00 ffffc08c`26d3e408 00000000`00000000 : NTFS!NtfsPrepareFcbForRemoval+0x75
ffffac8d`71aca540 fffff80b`7dfeb10a : ffffc08c`26d3e408 ffffac8d`71aca642 00000000`00000000 ffffc08c`26d3e408 : NTFS!NtfsTeardownStructures+0x97
ffffac8d`71aca5c0 fffff80b`7e0bc6ab : ffffac8d`71aca740 ffff8807`00000000 ffff8807`d32e1010 ffffc08c`26d3e408 : NTFS!NtfsDecrementCloseCounts+0xaa
ffffac8d`71aca600 fffff80b`7e0b45ae : ffffc08c`26d3e408 ffff8807`d32e1150 ffff8807`d32e1010 ffffc08c`24870180 : NTFS!NtfsCommonClose+0x40b
ffffac8d`71aca6d0 fffff801`9b8ca669 : ffffac8d`71aca800 ffffc08c`28522480 ffffc08c`28522401 00000000`00000005 : NTFS!NtfsFsdClose+0x29e
ffffac8d`71aca7e0 fffff80b`7ce08773 : ffffc08c`28522480 ffffac8d`71aca8c0 ffff8807`d190bb00 ffffac8d`71aca890 : nt!IofCallDriver+0x59
ffffac8d`71aca820 fffff80b`7ce06db6 : ffffac8d`71aca8b0 ffffc08c`255be850 ffffac8d`719cda00 ffffc08c`25d9f740 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a3
ffffac8d`71aca890 fffff801`9b8ca669 : ffffc08c`29b6cb10 fffff801`9b8ca55d 00000000`00000000 00000000`00000000 : FLTMGR!FltpDispatch+0xb6
ffffac8d`71aca8f0 fffff801`9bd6e0c2 : ffffc08c`29b6cb10 ffffac8d`71acaae0 ffffc08c`255be850 ffffc08c`24870030 : nt!IofCallDriver+0x59
ffffac8d`71aca930 fffff801`9bdc920e : 00000000`00000000 ffffac8d`71acaae0 00000000`00000000 ffffc08c`248c0f20 : nt!IopDeleteFile+0x122
ffffac8d`71aca9b0 fffff801`9b8e05f1 : 00000000`00000000 00000000`00000000 ffffac8d`71acaae0 ffffc08c`29b6cb10 : nt!ObpRemoveObjectRoutine+0x7e
ffffac8d`71acaa10 fffff801`9b940be8 : ffffac8d`71acaaf8 ffffc08c`29b6cb10 ffffac8d`71acaae0 ffffc08c`29b6cb10 : nt!ObfDereferenceObject+0xa1
ffffac8d`71acaa50 fffff801`9b945c39 : 00000000`0000264e ffffac8d`71acab19 ffffc08c`29b6cb10 00000000`0000264e : nt!CcDeleteSharedCacheMap+0x16c
ffffac8d`71acaaa0 fffff801`9b8d14d5 : ffffc08c`248cbb00 00000000`31809901 fffff801`00000000 00000000`0000264e : nt!CcWriteBehindInternal+0x319
ffffac8d`71acab80 fffff801`9b9acc07 : ffffc08c`263d8040 00000000`00000080 ffffc08c`248dd440 ffffc08c`263d8040 : nt!ExpWorkerThread+0xf5
ffffac8d`71acac10 fffff801`9ba13366 : ffffe281`a0ba3180 ffffc08c`263d8040 fffff801`9b9acbc0 74754120`65746163 : nt!PspSystemThreadStartup+0x47
ffffac8d`71acac60 00000000`00000000 : ffffac8d`71acb000 ffffac8d`71ac5000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users