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Shutdown and restart


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4 replies to this topic

#1 Ripsaw0071

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Posted 14 April 2018 - 06:17 PM

My computer will randomly shutdown and restart with no warning. Where do I find an event log in Windows 7 to try and pin point what is causing this to happen? 



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#2 hamluis

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Posted 14 April 2018 - 07:03 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Ripsaw0071

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Posted 15 April 2018 - 07:29 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Brad (administrator) on 15-04-2018 at 07:27:37
Running from "C:\Users\Brad\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/14/2018 06:28:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000004800fd8
Faulting process id: 0xbf0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (04/14/2018 08:13:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Faulting module name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Exception code: 0xc0000005
Fault offset: 0x00036d19
Faulting process id: 0xf38
Faulting application start time: 0xNASvc.exe0
Faulting application path: NASvc.exe1
Faulting module path: NASvc.exe2
Report Id: NASvc.exe3
 
Error: (04/08/2018 07:14:39 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough free space on the backup storage location to back up the data. (0x80780048).
 
Error: (04/08/2018 06:59:45 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details: AddLegacyDriverFiles: Unable to back up image of binary MpKslcb421ac5.
System Error: The system cannot find the file specified.
 
Error: (04/07/2018 07:10:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: couatl.exe, version: 3.1.0.3625, time stamp: 0x58921765
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x7ebd070e
Faulting process id: 0x124c
Faulting application start time: 0xcouatl.exe0
Faulting application path: couatl.exe1
Faulting module path: couatl.exe2
Report Id: couatl.exe3
 
Error: (04/07/2018 06:15:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Faulting module name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Exception code: 0xc0000005
Fault offset: 0x00036d19
Faulting process id: 0x538
Faulting application start time: 0xNASvc.exe0
Faulting application path: NASvc.exe1
Faulting module path: NASvc.exe2
Report Id: NASvc.exe3
 
Error: (04/01/2018 07:02:46 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough free space on the backup storage location to back up the data. (0x80780048).
 
Error: (03/31/2018 06:15:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Faulting module name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Exception code: 0xc0000005
Fault offset: 0x00036d19
Faulting process id: 0x1230
Faulting application start time: 0xNASvc.exe0
Faulting application path: NASvc.exe1
Faulting module path: NASvc.exe2
Report Id: NASvc.exe3
 
Error: (03/26/2018 05:35:12 AM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough free space on the backup storage location to back up the data. (0x80780048).
 
Error: (03/24/2018 06:12:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Faulting module name: NASvc.exe, version: 11.0.31.0, time stamp: 0x50002b1d
Exception code: 0xc0000005
Fault offset: 0x00036d19
Faulting process id: 0x488
Faulting application start time: 0xNASvc.exe0
Faulting application path: NASvc.exe1
Faulting module path: NASvc.exe2
Report Id: NASvc.exe3
 
 
System errors:
=============
Error: (04/15/2018 07:23:24 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:22:41 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:22:41 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:19:50 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:19:50 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:15:45 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:15:45 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 07:15:41 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :0" could not be registered on the interface with IP address 192.168.1.33.
The computer with the IP address 192.168.1.43 did not allow the name to be claimed bythis computer.
 
Error: (04/15/2018 06:38:49 AM) (Source: NetBT) (User: )
Description: The name "BRAD-PC        :20" could not be registered on the interface with IP address 192.168.1.33. The computer with the IP address 192.168.1.43 did not allow the name to be claimed by
this computer.
 
Error: (04/15/2018 06:38:49 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{2EA7FFD5-1ED5-4527-B584-7A76A01EE4CD} because another computer on the network has the same name.  The server could not start.
 
 
Microsoft Office Sessions:
=========================
Error: (04/14/2018 06:28:27 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.2353757c44efeunknown0.0.0.000000000c00000050000000004800fd8bf0 01d3d3f248bb4880C:\Windows\Explorer.EXEunknown885a89e8-403b-11e8-96a3-1c1b0d6577ed
 
Error: (04/14/2018 08:13:13 AM) (Source: Application Error)(User: )
Description: NASvc.exe11.0.31.050002b1dNASvc.exe11.0.31.050002b1dc000000500036d19f3801d3d3f25 17488e4C:\Program Files (x86)\Nero\Update\NASvc.exeC:\Program Files (x86)\Nero\Update\NASvc.exe95e6a2cf-3fe5-11e8-96a3-1c1b0d6577ed
 
Error: (04/08/2018 07:14:39 PM) (Source: Windows Backup)(User: )
Description: There is not enough free space on the backup storage location to back up the data. (0x80780048)
 
Error: (04/08/2018 06:59:45 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details: AddLegacyDriverFiles: Unable to back up image of binary MpKslcb421ac5.
System Error: The system cannot find the file specified.
 
Error: (04/07/2018 07:10:01 AM) (Source: Application Error)(User: )
Description: couatl.exe3.1.0.362558921765unknown0.0.0.000000000c00000057ebd070e124c01d3ce6959c 68121C:\Program Files (x86)\Steam\steamapps\common\FSX\fsdreamteam\couatl\couatl.exeunknown98c b36a4-3a5c-11e8-8add-1c1b0d6577ed
 
Error: (04/07/2018 06:15:10 AM) (Source: Application Error)(User: )
Description: NASvc.exe11.0.31.050002b1dNASvc.exe11.0.31.050002b1dc000000500036d1953801d3ce6 0c85aa14cC:\Program Files (x86)\Nero\Update\NASvc.exeC:\Program Files (x86)\Nero\Update\NASvc.exeeea279b1-3a54-11e8-8add-1c1b0d6577ed
 
Error: (04/01/2018 07:02:46 PM) (Source: Windows Backup)(User: )
Description: There is not enough free space on the backup storage location to back up the data. (0x80780048)
 
Error: (03/31/2018 06:15:05 AM) (Source: Application Error)(User: )
Description: NASvc.exe11.0.31.050002b1dNASvc.exe11.0.31.050002b1dc000000500036d19123001d3c8e1 8352e818C:\Program Files (x86)\Nero\Update\NASvc.exeC:\Program Files (x86)\Nero\Update\NASvc.exec359af1e-34d4-11e8-83cc-1c1b0d6577ed
 
Error: (03/26/2018 05:35:12 AM) (Source: Windows Backup)(User: )
Description: There is not enough free space on the backup storage location to back up the data. (0x80780048)
 
Error: (03/24/2018 06:12:23 AM) (Source: Application Error)(User: )
Description: NASvc.exe11.0.31.050002b1dNASvc.exe11.0.31.050002b1dc000000500036d1948801d3 c360f5850d66C:\Program Files (x86)\Nero\Update\NASvc.exeC:\Program Files (x86)\Nero\Update\NASvc.exe39e5e901-2f54-11e8-b5ec-1c1b0d6577ed
 
 
=========================== Installed Programs ============================
Advanced SystemCare 11 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 11.3.0 - IObit)
Amcrest IP Config 3.20.10 (HKLM-x32\...\Amcrest IP Config) (Version: 3.20.10 - Amcrest Technologies LLC)
American Truck Simulator (HKLM\...\Steam App 270880) (Version:  - SCS Software)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 378.78 - NVIDIA Corporation) Hidden
ATI Catalyst Install Manager (HKLM\...\{40BD15A3-E031-5CF1-6994-550A4C059127}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
Citrix Online Launcher (HKLM-x32\...\{48947098-A67C-46D4-90C5-9F2F6F0F96FE}) (Version: 1.0.449 - Citrix)
DCS World (HKLM\...\DCS World_is1) (Version: 1.5 - Eagle Dynamics)
DCS World (HKLM\...\Steam App 223750) (Version:  - Eagle Dynamics SA)
Digital Coupon Printer (HKLM-x32\...\{2CDD20A5-DFDE-4AC0-97DD-F60B1196BF98}) (Version: 3.50.0.0 - Hopster, Inc. an Inmar company)
Driver Booster 5 (HKLM-x32\...\Driver Booster_is1) (Version: 5.3.0 - IObit)
Evernote v. 6.7.5 (HKLM-x32\...\{65B334F4-9E45-11E7-A6A5-005056951CAD}) (Version: 6.7.5.5825 - Evernote Corp.)
Flight Sim World (HKLM\...\Steam App 389280) (Version:  - Dovetail Games)
FSDreamTeam GSX FSX-SE (HKLM-x32\...\FSDreamTeam GSX FSX-SE_is1) (Version: 1.9.9.11 - VIRTUALI Sagl)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Drive (HKLM-x32\...\{9BC95947-92FD-438B-A168-C01F9A5B7292}) (Version: 2.34.7529.6838 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
HP Deskjet 3510 series Basic Device Software (HKLM\...\{7F20F2D1-C425-4432-96BA-EBD0C2181493}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3510 series Help (HKLM-x32\...\{97C1C98D-6AE5-4C71-9B00-EBBD9E014450}) (Version: 28.0.0 - Hewlett Packard)
HP Deskjet 3510 series Product Improvement Study (HKLM\...\{791D3241-C6A4-417F-82E6-00543B6E5012}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
Intel® Network Connections 20.7.67.0 (HKLM\...\PROSetDX) (Version: 20.7.67.0 - Intel)
IObit Malware Fighter 5 (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 5.4 - IObit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 6.4.0.2119 - IObit)
Just Flight - DC-6B - Legends of Flight (HKLM-x32\...\{C10A85E9-ACD7-4BD4-8288-F228D2444C49}) (Version: 1.00.000 - Just Flight)
Logitech Gaming Software 5.10 (HKLM\...\{1444D2EE-C7AD-44A8-844F-2634B49353D1}) (Version: 5.10.127 - Logitech)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Flight Simulator SimConnect Client v10.0.61259.0 (HKLM-x32\...\{D61CA184-3F6D-4A50-B2CC-7A18447D6A8D}) (Version: 10.0.61259.0 - Microsoft Corporation)
Microsoft Flight Simulator SimConnect Client v10.0.62615.0 (HKLM-x32\...\{33D89314-361A-4495-A1E1-0ACBCE08F78D}) (Version: 10.0.62615.0 - Microsoft Corporation)
Microsoft Flight Simulator X: Steam Edition (HKLM\...\Steam App 314160) (Version:  - Microsoft Game Studios)
Microsoft Keyboard Layout Creator 1.4 (HKLM-x32\...\{99E66BC9-E4B6-485F-ABFC-31EFCE36DFDF}) (Version: 1.4.6000 - Microsoft Corp.)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32\...\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017 (HKLM-x32\...\{e9d78d68-c26c-4da7-9158-99355d8ef3ad}) (Version: 14.10.25017.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25017 (HKLM-x32\...\{cb7c3049-21de-415b-bd85-b65c14e547df}) (Version: 14.10.25017.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Nero BurnExpress (HKLM-x32\...\{052461A4-7170-40B4-AD39-04475387D1E9}) (Version: 12.5.00700 - Nero AG)
OpenOffice 4.1.4 (HKLM-x32\...\{BDB210E1-06C5-451F-BDAC-C18DDC7C2F14}) (Version: 4.14.9788 - Apache Software Foundation)
PingPlotter 5 (HKLM-x32\...\{E615D7C2-2D2D-47A1-9908-D1E5C80040F0}) (Version: 5.5.9.4251 - Pingman Tools, LLC) Hidden
PingPlotter 5 (HKLM-x32\...\PingPlotter 5 5.5.9.4251) (Version: 5.5.9.4251 - Pingman Tools, LLC)
PMDG 737 8900 NGX Base Package FSX (HKLM-x32\...\{20708FD5-E94D-4097-A21E-E28564CDBC06}) (Version: 1.20.8396 - PMDG Simulations, LLC.)
Prerequisite installer (HKLM-x32\...\{3AAB08A3-F129-4BD5-B409-AE674F93759D}) (Version: 12.0.0003 - Nero AG) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8186 - Realtek Semiconductor Corp.)
RoboForm 8-4-8-8 (All Users) (HKLM-x32\...\AI RoboForm) (Version: 8-4-8-8 - Siber Systems)
SimObject Display Engine (HKLM-x32\...\{6A625293-A52F-46B1-B04B-E37418C70110}) (Version: 1.4.2.0 - 12bPilot)
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.8.5 - IObit)
SmartClient version 6.1.2.3 (HKLM-x32\...\{992EF7D5-3D70-6E7F-AFDC-8C946676BD6E}_is1) (Version: 6.1.2.3 - )
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Steam 360 Video Player (HKLM\...\Steam App 613220) (Version:  - Valve)
Uninstall iSeePassword Windows Password Recovery Pro (HKLM-x32\...\{0A18A8DE-A76D-4AD9-8F42-259253F7A141}_is1) (Version: 1.5 - iSeePassword)
VIRTUALI Addon ManagerX FSX-SE (HKLM-x32\...\VIRTUALI Addon ManagerX FSX-SE_is1) (Version: 3.1.0.1 - VIRTUALI Sagl)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
World of Tanks (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812na}_is1) (Version:  - Wargaming.net)
X-FMC (HKLM-x32\...\X-FMC 2.7) (Version: 2.7 - X-FMC)
X-Plane 10 Global - 64 Bit (HKLM\...\Steam App 292180) (Version:  - Laminar Research)
 
========================= Devices: ================================
 
Name: xHCI Root Hub 0
Description: xHCI Root Hub 0
Class Guid: 
Manufacturer: 
Service: 
Device ID: USB\VIA_ROOT_HUB\5&2DD4574A&0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: ASInsHelp
Description: ASInsHelp
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: ASInsHelp
Device ID: ROOT\LEGACY_ASINSHELP\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Device ID: USB\ASMEDIAROOT_HUB\5&952CCAF&0&0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 22%
Total physical RAM: 16346.96 MB
Available physical RAM: 12661.68 MB
Total Virtual: 18392.13 MB
Available Virtual: 14347.81 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:488.51 GB) (Free:229.48 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:223.57 GB) (Free:52.7 GB) NTFS
4 Drive f: (KINGSTON) (Removable) (Total:14.44 GB) (Free:12.23 GB) FAT32
 
========================= Users: ========================================
User accounts for \\BRAD-PC
 
Administrator            Brad                     Guest                    
 
========================= Minidump Files ==================================
C:\Windows\Minidump\120217-7222-01.dmp
 
========================= Restore Points ==================================
31-03-2018 11:19:10 Driver Booster : NVIDIA GeForce GT 730
02-04-2018 00:00:05 Windows Backup
03-04-2018 10:32:54 Windows Update
07-04-2018 01:45:54 Windows Update
08-04-2018 11:59:44 Installed PingPlotter 5
09-04-2018 00:12:36 Windows Backup
10-04-2018 16:19:42 Windows Update
12-04-2018 08:00:16 Windows Update
15-04-2018 08:00:13 Windows Update
 
**** End of log ****

Edited by hamluis, 15 April 2018 - 09:27 AM.


#4 Ripsaw0071

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Posted 15 April 2018 - 07:31 AM

Thank you for your help sir, hope I got what you needed.



#5 hamluis

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Posted 15 April 2018 - 09:46 AM

I would uninstall Nero...the updateer service is a problem reflected in Event Viewer.and, unless I am using Nero daily, I see no reason to have it installed on my system with its potontial problems.  If Nero is your backup program...that would be just another reason for uninstalling, IMO.
 
I would also uninstall Advanced System Care and all other IObit programs...I see no redeeming value in anything by IObit and the use said software has led to system problems for a number of computer users.

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

After said uninstalls...I would run the chkdsk /r command and follow that with the sfc /scannow command.

 

Louis






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