Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

SVChost.eve 32* high CPU when connected to network.


  • This topic is locked This topic is locked
10 replies to this topic

#1 mde00435

mde00435

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 14 April 2018 - 01:48 PM

Hello,

 

I've noticed my laptop is running quite hard. Checking the Task manager svchost.exe *32 is using approx 50% of my CPU. I have had to set the affinity to only use 1 CPU and reduce the priority of this process to "Low" to reduce the load.

 

I have run several malware, Antivirus and Rootkill programs and they cannot find the problem.

 

I'v downloaded process explorer to try and see into the service however upon hovering over the service in question, the label says [Access Denied].

 

Opening up the service properties shows me the process tab however for some reason on this process window there is no "Services" tab visible whereas on other process I can see it and view all the processes under it. In the the TCP/IP tab, one of the three local addresses is "pop2gifts.co.-websitre.eu-central-1-amazonaws.com".

 

Every time I tried to download FRST chrome, internet explorer and Firefox all autoclosed, normal browsing is fine except when I try a resolution... I had to download it on another machine and install it from a memory stick. I've attached the log files to the thread

 

Can someone please help. There's something not right here but it seems to be quite heavily embedded. Thanks!

 

Attached File  FRST.txt   112.38KB   6 downloads

Attached File  Addition.txt   90.23KB   4 downloads

Attached File  Shortcut.txt   123.71KB   0 downloads



BC AdBot (Login to Remove)

 


#2 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,767 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:11:02 PM

Posted 15 April 2018 - 03:20 PM

Hi

Welcome :)

I'll be helping you with your computer.

Please read this post completely before beginning. If there's anything that you do not understand, please don't hesitate to ask before proceeding.

Please take note of the guidelines for this fix:
  • Please note that I am a volunteer. I do have a family, a career, and other endeavors that may prevent immediate responses that meet your schedule. Do note that the differences in time zones could present a problem as well. Your patience and understanding will be greatly appreciated.
  • First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
  • Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
  • Please read ALL instructions carefully and perform the steps fully and in the order they are written.
  • If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
  • Continue to read and follow my instructions until I tell you that your machine is clean.
  • If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you, and please wait for my reply before you proceed.
  • Scanning with programs and reading the logs do take a fair amount of time. Again, your patience will be necessary. :)
Let's begin... :)
  • Highlight the entire content of the quote box below.

Start::
Task: {D12E33BA-F90F-424D-A3F6-402446E8CCCB} - System32\Tasks\{1DB4352C-2741-1F78-5CF5-BAA643ABDA15} => C:\Users\Tom\AppData\Roaming\UEYzkw.exe [30598-05-30] (Microsoft Corporation) <==== ATTENTION
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{0215A4C0-5431-4FD0-9B06-46589B5C4939}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{048ED0E0-12CF-4C0F-9FFA-947C2FBE8C8E}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{071339A1-1946-44B2-B63E-50459B15DB86}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{08A60FF7-BB37-44F4-9759-0ADA6C7B9CC9}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{0B38CACA-3D3C-48EA-BEB5-7D95F4F6EE15}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{0C3393F8-94F5-4B79-8C01-49A2D0CC0FE9}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{0D555CE0-304A-47A6-858B-B145209A3982}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{12545889-6D32-4424-9967-1E1D7BD1F809}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{14679E3B-C952-4998-8E13-4B1286E6DD99}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1481B385-759A-4B00-9257-E96357563999}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{162EF0A1-5A33-46F2-ACCF-CA388B084A09}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1D625598-C876-4C51-8EF5-F9D8F96F62AA}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1D6DFD6A-9E16-435A-9327-6FFEC6BA372F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1E5724EA-3423-4BD3-ABD6-46E650D2DC66}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1E8A29BA-827D-4031-A4A3-AE7999B402F6}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1EA072EE-57FD-495E-889C-8243C3BDBDBC}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{1FD7F53F-7ED5-439C-9A77-A3821CD09E98}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{20E47D5B-529A-45BD-8E77-BF1A3064A008}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{2709544A-5B24-4F9F-A5DA-CEC7297D3A4E}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{2BCA857B-A18B-4AFA-B183-CC0E49C12058}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{2C74F89E-7421-46B4-BA54-F86F1BD9F237}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{2C7D1157-7D50-4A88-9777-5EBBA3189AB8}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{3497C2EC-5684-4B21-AF74-F6760E0221DC}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{38C8B14E-7879-4DA9-8C3F-8CAAC359293A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{3FCEB42C-9B98-486A-BED7-FD7F3ADB7291}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{40770568-0D5E-49D4-BE47-BC47A4F0B0A4}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{44A52280-AE56-490D-890C-89FB7279ED6B}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{46C56738-39C6-4240-8B9B-008CCD769A84}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{47179DDE-10AC-4737-97C9-8CE5379343EA}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{475C7B4A-6964-4F9E-9708-05A16EAC31D0}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{48270F9E-CCF6-4C79-B6FF-267C960E6425}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{48FEFCD7-5D7C-4E4A-9F11-60E69A31D4B1}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{49998808-648A-4A9C-A7A5-B1672775D9AB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{4A756F5F-CBA4-428B-B17F-AF80C0C8502D}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{4B40437B-8972-4444-BBE3-1588FF55F203}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{4BD03680-3C0F-4501-AFF7-3D008586917F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{5544903C-2CCC-487C-91BB-F310B72A8E9B}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{59A224A2-BEF8-4C89-96E0-83A5411ABB6C}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{622F6193-E4DD-46E6-BC66-2ED88E9FD28D}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{6451051B-AD22-4C6A-ACCE-013A0E1DDBC3}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{64B99FDB-1D85-447F-98C7-569DBDA723DB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{6BCE6F6E-C050-4F39-BD98-E2743949F724}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{6F56D7C9-18DD-4C15-9FA8-C54E3610EC40}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{70DBCAE8-8C2B-450C-9E1D-43E4686C6512}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{713C0E8A-5AE8-4695-B442-5ED6C4FE5C42}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{7293E009-3015-4AD3-96EC-D42C36B5FCE3}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{72EFC580-D085-4B81-8C55-26A79E445338}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{750AEC19-2E4C-4ED9-9B9F-F9CAFCD060F3}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{794199C5-827C-41C8-8CB2-3A1EA056AF5E}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{798391FE-4AF2-4851-9DDA-1F0D70C02A9E}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{7BA16B3F-1AB3-4BD7-B959-52C4B8504EE9}\InprocServer32 -> AcInetUI.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{7C239DAB-BC87-45F3-B7B1-FCC1541A235B}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{834CE679-2E47-49DE-9E41-FEC87E9192EB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{849AFB5B-D6C9-4924-A712-F7118FF9611F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{85452F88-5071-492E-B850-2E3C586DCBD8}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{87F5CF8F-A06D-498F-A05F-E520E6B570DB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{89F0FC31-3B1D-494B-A75B-6BD4FA527B8A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{8AA16DFC-DFC6-4B51-8FA2-A5D812BE33BF}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{8ED07FEF-E1B0-4CC3-B2BA-D354828AB952}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{988F4102-E6E3-4282-ACAC-55270827F2A8}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{9906CDFC-DB2C-4126-9422-13139B148495}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{9A21C6C5-27FC-4442-8590-575E7AFD73BB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{9ECF83FB-23C5-43B6-83DE-93CFBDD74D4A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{A58F47CC-FF65-4152-B0B1-666C643A5BFC}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{A6A3D586-44CF-44C2-A92C-620BB713B4F2}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{ABBE3F83-D585-4A50-9B69-198B0F566F2E}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{AC5CECFA-F03A-41D2-A89C-704C44935941}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B1560245-190E-4BBD-81DF-9B642D0E5325}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B2A579E0-A797-40B1-8AEE-A8F6404719F8}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B47196BC-D4AB-41BB-A771-543D67CFC9F5}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B53CEF4B-1A13-49DE-BBC5-A7100FB2F38C}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B5EE2B68-9A23-4BCD-BB77-FEA6DFB24DD6}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{B80687F9-FA4C-4735-9DC4-E5715F2BC698}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{BAE5802A-CF21-4F9C-AE04-D98F4036AC31}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{BBF6A206-CB04-479D-96AE-349E1E83319A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{BC71DEA1-D6FB-48B8-AB06-D151C81BBCDD}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{BF224DC3-B602-4EEE-BFE9-9E4E0AED6837}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{BF4CC07E-E9BB-40D6-873F-855B211033B9}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{C061C82C-D041-4214-BB07-B608107CEFCB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{C2D4ACCC-A3D1-4A0A-AD59-0DD8BA3D5EE1}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{C8C18F89-794D-466B-8B97-95634D9890EF}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{C8EC7647-1E79-4F13-81D7-2EED803D0D22}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{CC23CA32-9892-4FBA-A108-FE31CA0F35A6}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{CD865713-70D6-4E15-BB7B-9B99AD9DEB85}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{D56F5AB3-9C4D-4F1A-A851-A671D9FE8C22}\InprocServer32 -> AcETransmit.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{D66873EA-AAE5-41CC-8DD2-8CE3228E9F89}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{D86B6C47-11F2-4D95-B635-EA575F0892FC}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{DB207560-8449-4FAF-BDC2-61676EB012D4}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{DE74F5AD-DA2F-429F-BAF9-850A2808D585}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{DF6525C2-6358-4B07-813D-708120C5FE1A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{E177A457-9EAA-43C3-A3CE-84874A28F6CA}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{E29F6C45-6927-4508-8F3F-34105FD3FC5F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{E4222C78-3670-4BB1-9AD4-7D8F3E581F2D}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{E70DE962-842A-4488-9481-1D0FD72A020F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{E9C07CEC-7B82-49E4-BBA2-7533B88E9D64}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{EA34A0C0-5CE7-4701-A6FA-117D25CD5EBB}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{EF01D98A-747B-4522-AD70-991B90855DBF}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F196F03F-651A-43AF-BE34-D11942F24445}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F2DB0EE3-7137-4CB0-8349-483C4FF2143A}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F40E2FF0-4D77-40B2-9A44-A3AEECCE8EFF}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F5522F0C-962A-48AC-9992-E81B07628F1F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F78DCF7C-043D-45FC-9D21-676FC307BA3F}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{F868EAEC-1B73-4F5E-BA73-90EBA94E75BE}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{FA97F7A7-FD19-4D55-ABF2-CFEFFF777426}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{FD51ED8A-D518-4554-B236-B6E9D234FD03}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{FE054BB2-AF94-40AC-88AA-2F59F7018B1D}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{FE317223-8EDE-4684-B424-E48B9EA90220}\InprocServer32 -> axdb.dll => No File
CustomCLSID: HKU\S-1-5-21-3822251448-3183678892-4229951966-1000_Classes\CLSID\{FE718E8F-C3AA-4F30-9103-432450CF1DA1}\InprocServer32 -> axdb.dll => No File
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File
ContextMenuHandlers3: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File
2018-04-10 07:50 - 2016-01-26 12:03 - 000021952 _____ (Autodesk, Inc.) C:\Users\Tom\AppData\Local\Temp\AcDeltree.exe
2018-04-09 19:31 - 2017-09-13 16:31 - 001732864 _____ (Microsoft Corporation) C:\Users\Tom\AppData\Local\Temp\dllnt_dump.dll
2018-04-09 19:40 - 2016-07-15 18:39 - 000535008 _____ (Microsoft Corporation) C:\Users\Tom\AppData\Local\Temp\msvcp110.dll
2018-04-09 19:40 - 2016-07-15 18:39 - 000875472 _____ (Microsoft Corporation) C:\Users\Tom\AppData\Local\Temp\msvcr110.dll
2018-04-09 19:40 - 2016-07-15 18:39 - 000309544 _____ (PTC) C:\Users\Tom\AppData\Local\Temp\pimuninstall.exe
2018-04-09 21:22 - 2016-03-20 19:21 - 006805616 _____ (Spotify Ltd) C:\Users\Tom\AppData\Local\Temp\SpotifyUninstall.exe
2018-04-09 21:15 - 2016-10-23 12:26 - 000319630 _____ () C:\Users\Tom\AppData\Local\Temp\Uninstall.exe
C:\Windows\SysWOW64\sBYyOusax.exe
C:\Windows\mmJi.exe
C:\Users\Tom\AppData\Roaming\UEYzkw.exe
HOSTS:
Removeproxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset C:\resettcpip.txt
CMD: FOR /F "usebackq delims==" %i IN (`wevtutil el`) DO wevtutil cl "%i"
CMD: Bitsadmin /Reset /Allusers
EMPTYTEMP:
Reboot:
End::

  • Right click on the highlighted text and select Copy.
  • Start FRST (FRST64) with Administrator privileges
  • Press the Fix button. FRST will process the lines copied above from the clipboard.
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.
Please copy and paste its contents in your next reply.
  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    5ace519a6ff4a_Dashboard-firstrun.png.567
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#3 mde00435

mde00435
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 15 April 2018 - 05:21 PM

Hello JSntgRvr and thank you for your reply!

 

I did as you said in your previous reply. I hope it's not a problem but I have attached the log files to the thread as opposed to pasting them in. It's a lot of data to paste in!

 

FRST Log is here: Attached File  Fixlog.txt   36.88KB   1 downloads.

 

I thought I had the latest version of AdwCleaner installed but after running it I realised I only had version 7.0.8.0 installed.
It removed 8 items as seen in the attached log file: Attached File  AdwCleanerS2_7.0.8.0.txt   2.18KB   0 downloads.
 
I then downloaded version 7.1.0.0 as instructed and it discovered a further 15 items to remove. I have also attached the log file for this scan: Attached File  AdwCleanerC00_7.1.0.0.txt   2.22KB   1 downloads.
 
Sorry for the duplicate and thank you so much for your help!

Edited by mde00435, 15 April 2018 - 05:24 PM.


#4 mde00435

mde00435
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 15 April 2018 - 05:29 PM

Hi again,

 

I just did another scan with AdwCleaner as I thought it might have been hiding something under what I already removed and it found another 3 'threats'. From what I remember, AdwCleaner has just removed these items when I ran it previously. How are these 'Threats' getting back onto my machine?!

 

The last Log file is here: Attached File  AdwCleanerC01.txt   1.66KB   1 downloads


Edited by mde00435, 15 April 2018 - 05:39 PM.


#5 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,767 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:11:02 PM

Posted 15 April 2018 - 06:01 PM

Re-scan with FRST and post the new frst.txt and addition.txt reports.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#6 mde00435

mde00435
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 15 April 2018 - 06:09 PM

Hi please see attached the FRST log files below:

 

Attached File  FRST.txt   111.49KB   1 downloads

Attached File  Addition.txt   55.35KB   1 downloads

Attached File  Shortcut.txt   122.91KB   0 downloads



#7 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,767 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:11:02 PM

Posted 15 April 2018 - 06:36 PM

  • Highlight the entire content of the quote box below.

Start::
HKU\S-1-5-21-3822251448-3183678892-4229951966-1000\...\RunOnce: [Application Restart #2] => C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe --helperBridgeName={C8636EFB-D64B-4DFC-9C30-3FBDE666B76A} --lbsInstallerWorkflowID={EC0AFBC5-7C2B-47BE-A954 (the data entry has 177 more characters).
CHR StartupUrls: Default -> "hxxp://www.google.com/","hxxp://mystart.incredibar.com/mb139?a=6R8BLJhGjJ&i=26","hxxps://www.google.com/","hxxps://www.google.com/","hxxp://sharepoint/sitepages/home.aspx","hxxps://www.duckduckgo.com","hxxps://encrypted.google.com"
U0 aswVmm; no ImagePath
End::

  • Right click on the highlighted text and select Copy.
  • Start FRST (FRST64) with Administrator privileges
  • Press the Fix button. FRST will process the lines copied above from the clipboard.
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.
Please copy and paste its contents in your next reply.

If those chrome entries are re-detected, I would suggest that you reset chrome to default values and afterwards create a new profile. Once the new profile is in place, you can remove the previous profile. Here are the links for information and instructions:

Reset Chrome
https://support.google.com/chrome/answer/3296214?hl=en

Create a New Profile
https://support.google.com/chrome/answer/2364824

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#8 mde00435

mde00435
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 16 April 2018 - 11:49 AM

Hi JSntgRvr,

 

Inputting that fix into FRST seemed to do the trick. I've done two scans after opening chrome and they have not been picked up since.

 

I think I got this problem through a dodgy website so I know how it got onto my machine but would you be able to explain what was going on and what you had me do to get rid of it?

 

Again thank you so much for your assistance!



#9 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,767 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:11:02 PM

Posted 16 April 2018 - 02:46 PM

I just disabled what it seems like a startup url hijacked.

I am pleased the issue was resolved.

Use the following application to remove quarantined items:

Please download DelFix by Xplode and save to your Desktop.
  • Double-click on delfix.exe to run the tool.
    Vista/Windows 7/8/10 users right-click and select Run As Administrator.
  • Put a check mark next to these items:
    - Remove disinfection tools
    - Create registry backup
    delfix.jpg
    .
  • Click the "Run" button.
  • When the tool has finished, it will create and open a log report (DelFix.txt)
Since there are no signs of infection anymore in your logs I guess we're done here.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system.Keeping your programs up-to-date

As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

It's your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.
Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :Best regards. :)

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#10 mde00435

mde00435
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:02 AM

Posted 17 April 2018 - 01:17 PM

All done, thank you so much for your help!



#11 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,767 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:11:02 PM

Posted 17 April 2018 - 01:46 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users