Ok, system restore says it has been unable to restore files to an earlier time & that my files, etc have not been changed. To be fair, I have never been able to do a system restore on this laptop anyway, I've tried in the past but it has never worked at all. And I've never understood why - I've used it a lot on previous pc's. It's running again now so I can tell you exactly what is says...
In the meantime: Its windows 7 Premium 32 bit. I had a new hard drive installed approx 5 years ago after the old one died.
Service tag(S/N): DLB84N1
Yes, I think the problem happened around the time you say the latest update was released. I remember the pc configuring the updates and rebooting, but I'm not completely sure if that is when it stopped working although it was definitely around that time. When the problem of it not starting arose I then spent a few days doing the obvious things like system restore/F8/etc, etc, etc.
System Restore did not complete successfully. Your computers system file and settings were not changed
System Restore failed to extract the original copy of the directory from the restore point.
. . . . . . .
You can try System Restore again and choose a different restore point. (done that). If you
continue to see this error, you can try an advanced recovery method. For more
information, see What Is Recovery?
On command Prompt: Chkdsk
Microsoft Windows [Version 6.1.7600]
The type of the file system is NTFS.
The volume is in just by another process. Chkdsk
might report errors when no corruption is present.
Volume label is Boot.
WARNING! F parameter not specified.
Running CHKDSK is read-only mode.
CHKDSK iOS verifying files. <stage 1 of 3>...
29 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes. <stage 2 of 3>...
43 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors <stage 3 of 3>...
29 file SDs/SIDs processed.
Security descriptor verification completed.
7 data files processed
Windows has checked the file system and found no problems.
3086 KB total disk space
4 KB in 9 indexes.
0 KB in bad sectors.
2485 KB in use by the system.
2048 KB occupied by the log file.
597 KB available on disk.
512 bytes in each allocation unit.
6173 total allocation units on disk
1195 allocation un its available on disk.
Failed to transfer logged messages to the event log with status 50.
Command Prompt SFC: just gives all the info on \scannow \verifyonly \scanfile \verifyfile etc, etc, etc, I'm way out of my depth here but tried following instruction I'd seen on other posts but with nom joy.
Edited by hamluis, 15 April 2018 - 07:24 AM.