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Am I Infected? What do I need to do?


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27 replies to this topic

#1 karlderzzy

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Posted 13 April 2018 - 12:02 PM

Hello team,

 

I downloaded an unlicensed Microsoft publisher and now I believe I have a virus. I have done a malwarebytes scan in safe mode and removed the viruses, but I still am seeing some of my files being accessed on my computer when I am not signed in. I am also seeing my bluetooth mouse disconnect sometimes for no reason. My IT guy cannot find the problem and has written it off. Can you please help?



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#2 Broni

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Posted 13 April 2018 - 08:16 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 karlderzzy

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Posted 13 April 2018 - 08:53 PM

Here is the checkup.txt file. I greatly appreciate your help!
 
I will follow the next steps but will post this first.
 
 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
ESET Endpoint Security 6.4.2014.0   
Windows Defender                    
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome (65.0.3325.181) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
 ESET RemoteAdministrator Agent ERAAgent.exe 
 Windows Defender MSASCuiL.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 karlderzzy

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Posted 13 April 2018 - 09:04 PM

Here is the FSS.txt 

 

Farbar Service Scanner Version: 27-01-2016
Ran by AndersonB (administrator) on 13-04-2018 at 20:01:16
Running from "C:\Users\AndersonB\Downloads"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 karlderzzy

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Posted 13 April 2018 - 09:14 PM

here is the mini toolbox.txt

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by AndersonB (administrator) on 13-04-2018 at 20:06:26
Running from "C:\Users\AndersonB\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Surface Book Manufacturer: Microsoft Corporation
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Marvell AVASTAR Wireless-AC Network Controller = Wi-Fi (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Ethernet 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : ABCTGN20
   Primary Dns Suffix  . . . . . . . : ABCTG.LOCAL
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : ABCTG.LOCAL
                                       gateway.sasktel.net
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : BE-83-85-0B-C0-56
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : gateway.sasktel.net
   Description . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
   Physical Address. . . . . . . . . : BC-83-85-0B-C1-57
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::142:da08:aa46:1e94%8(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.16.1.88(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, April 13, 2018 5:29:30 PM
   Lease Expires . . . . . . . . . . : Saturday, April 14, 2018 7:04:10 PM
   Default Gateway . . . . . . . . . : 172.16.1.254
   DHCP Server . . . . . . . . . . . : 172.16.1.254
   DHCPv6 IAID . . . . . . . . . . . : 113017733
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-A3-AF-4A-BC-83-85-0B-C1-57
   DNS Servers . . . . . . . . . . . : 172.16.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : BC-83-85-0B-C1-58
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:248c:1e6a:30d0:1e0e(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::248c:1e6a:30d0:1e0e%3(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 50331648
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-A3-AF-4A-BC-83-85-0B-C1-57
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  homeportal
Address:  172.16.1.254
 
Name:    google.com
Addresses:  2607:f8b0:400b:809::200e
  172.217.1.174
 
 
Pinging google.com [172.217.1.174] with 32 bytes of data:
Reply from 172.217.1.174: bytes=32 time=79ms TTL=56
Reply from 172.217.1.174: bytes=32 time=88ms TTL=56
 
Ping statistics for 172.217.1.174:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 79ms, Maximum = 88ms, Average = 83ms
Server:  homeportal
Address:  172.16.1.254
 
Name:    yahoo.com
Addresses:  2001:4998:44:41d::3
  2001:4998:58:1836::10
  2001:4998:58:1836::11
  2001:4998:44:41d::4
  2001:4998:c:1023::5
  2001:4998:c:1023::4
  72.30.35.9
  72.30.35.10
  98.138.219.232
  98.137.246.8
  98.138.219.231
  98.137.246.7
 
 
Pinging yahoo.com [72.30.35.10] with 32 bytes of data:
Reply from 72.30.35.10: bytes=32 time=104ms TTL=53
Reply from 72.30.35.10: bytes=32 time=77ms TTL=53
 
Ping statistics for 72.30.35.10:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 77ms, Maximum = 104ms, Average = 90ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...be 83 85 0b c0 56 ......Microsoft Wi-Fi Direct Virtual Adapter
  8...bc 83 85 0b c1 57 ......Marvell AVASTAR Wireless-AC Network Controller
 11...bc 83 85 0b c1 58 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  3...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     172.16.1.254      172.16.1.88     50
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
       172.16.1.0    255.255.255.0         On-link       172.16.1.88    306
      172.16.1.88  255.255.255.255         On-link       172.16.1.88    306
     172.16.1.255  255.255.255.255         On-link       172.16.1.88    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       172.16.1.88    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       172.16.1.88    306
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  3    331 ::/0                     On-link
  1    331 ::1/128                  On-link
  3    331 2001::/32                On-link
  3    331 2001:0:5ef5:79fb:248c:1e6a:30d0:1e0e/128
                                    On-link
  8    306 fe80::/64                On-link
  3    331 fe80::/64                On-link
  8    306 fe80::142:da08:aa46:1e94/128
                                    On-link
  3    331 fe80::248c:1e6a:30d0:1e0e/128
                                    On-link
  1    331 ff00::/8                 On-link
  8    306 ff00::/8                 On-link
  3    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 F:\Windows\System32\napinsp.dll [File Not found] ()
x64-Catalog5 02 F:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 03 F:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 04 F:\Windows\System32\NLAapi.dll [File Not found] ()
x64-Catalog5 05 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog5 06 F:\Windows\System32\winrnr.dll [File Not found] ()
x64-Catalog5 07 F:\Windows\System32\wshbth.dll [File Not found] ()
x64-Catalog9 01 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 02 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 03 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 04 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 05 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 06 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 07 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 08 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 09 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 10 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 11 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 12 F:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 13 F:\Windows\System32\mswsock.dll [File Not found] ()
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/13/2018 11:12:03 AM) (Source: Microsoft Office) (User: )
Description: Application: msaccess.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {6766EED7-2A94-4F3C-9BB0-97FAFAAE7E52}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/13/2018 11:12:03 AM) (Source: Microsoft Office 16) (User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {6766EED7-2A94-4F3C-9BB0-97FAFAAE7E52}
 
Error: (04/13/2018 10:56:34 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 009 language ID. The first DWORD in the Data section contains the Win32 error code.
 
Error: (04/13/2018 10:42:51 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 009 language ID. The first DWORD in the Data section contains the Win32 error code.
 
Error: (04/12/2018 04:53:08 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 009 language ID. The first DWORD in the Data section contains the Win32 error code.
 
Error: (04/11/2018 04:55:39 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unable to read the performance counter strings defined for the 009 language ID. The first DWORD in the Data section contains the Win32 error code.
 
Error: (04/11/2018 08:50:12 AM) (Source: Microsoft Office) (User: )
Description: Application: mspub.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {60F21436-B24B-429F-96FC-A8C03874B82A}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/11/2018 08:50:12 AM) (Source: Microsoft Office 16) (User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {60F21436-B24B-429F-96FC-A8C03874B82A}
 
Error: (04/10/2018 01:00:03 PM) (Source: Microsoft Office) (User: )
Description: Application: mspub.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {3374329C-63E1-408B-A5C5-B1978638D580}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/10/2018 01:00:03 PM) (Source: Microsoft Office 16) (User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {3374329C-63E1-408B-A5C5-B1978638D580}
 
 
System errors:
=============
Error: (04/13/2018 07:44:31 PM) (Source: Microsoft-Windows-GroupPolicy) (User: ABCTG)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (04/13/2018 07:44:31 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (04/13/2018 06:53:44 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/13/2018 06:42:57 PM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain ABCTG due to the following: 
%%1311 = We can't sign you in with this credential because your domain isn't available. Make sure your device is connected to your organization's network and try again. If you previously signed in on this device with another credential, you can sign in with that credential.
 
 
This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.
 
 
 
ADDITIONAL INFO
 
If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.
 
Error: (04/13/2018 06:41:36 PM) (Source: DCOM) (User: ABCTG)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ABCTGAndersonBS-1-5-21-2406649247-4139190410-4231243150-1363LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/13/2018 06:41:19 PM) (Source: Microsoft-Windows-GroupPolicy) (User: ABCTG)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (04/13/2018 06:41:05 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has successfully processed. If you do not see a success message for several hours, then contact your administrator.
 
Error: (04/13/2018 02:09:48 PM) (Source: DCOM) (User: ABCTG)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}ABCTGAndersonBS-1-5-21-2406649247-4139190410-4231243150-1363LocalHost (Using LRPC)UnavailableS-1-15-2-1263099077-1752003428-3088981910-1678823311-1533204181-2581075023-709576596
 
Error: (04/13/2018 02:09:46 PM) (Source: DCOM) (User: ABCTG)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}ABCTGAndersonBS-1-5-21-2406649247-4139190410-4231243150-1363LocalHost (Using LRPC)UnavailableS-1-15-2-1263099077-1752003428-3088981910-1678823311-1533204181-2581075023-709576596
 
Error: (04/13/2018 02:09:45 PM) (Source: DCOM) (User: ABCTG)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}ABCTGAndersonBS-1-5-21-2406649247-4139190410-4231243150-1363LocalHost (Using LRPC)UnavailableS-1-15-2-1263099077-1752003428-3088981910-1678823311-1533204181-2581075023-709576596
 
 
Microsoft Office Sessions:
=========================
Error: (04/13/2018 11:12:03 AM) (Source: Microsoft Office)(User: )
Description: Application: msaccess.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {6766EED7-2A94-4F3C-9BB0-97FAFAAE7E52}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/13/2018 11:12:03 AM) (Source: Microsoft Office 16)(User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {6766EED7-2A94-4F3C-9BB0-97FAFAAE7E52}
 
Error: (04/13/2018 10:56:34 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 00980200000007010000
 
Error: (04/13/2018 10:42:51 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 00980200000007010000
 
Error: (04/12/2018 04:53:08 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 00980200000007010000
 
Error: (04/11/2018 04:55:39 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 00980200000007010000
 
Error: (04/11/2018 08:50:12 AM) (Source: Microsoft Office)(User: )
Description: Application: mspub.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {60F21436-B24B-429F-96FC-A8C03874B82A}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/11/2018 08:50:12 AM) (Source: Microsoft Office 16)(User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {60F21436-B24B-429F-96FC-A8C03874B82A}
 
Error: (04/10/2018 01:00:03 PM) (Source: Microsoft Office)(User: )
Description: Application: mspub.exe; IdentityType: LiveId; HasToken: 0; AutoLoadIdentity: 0; SessionLicensing: 0; LvuxSqm: 0; SppReady: 1; CurrentHr: 0x803d0013; CorrelationId: {3374329C-63E1-408B-A5C5-B1978638D580}; OlsErrorCode: 0x9; CurrentProductReleaseId: O365HomePremRetail; AllProductReleaseIds (from store): HomeBusinessRetail,O365HomePremRetail
 
Error: (04/10/2018 01:00:03 PM) (Source: Microsoft Office 16)(User: )
Description: Office Subscription licensing exception: Error Code: 0x9; CorrelationId: {3374329C-63E1-408B-A5C5-B1978638D580}
 
 
CodeIntegrity Errors:
===================================
  Date: 2018-04-03 16:11:37.459
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:10:12.576
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:09:48.913
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:09:48.584
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:09:47.784
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:09:40.337
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 16:09:40.024
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 15:24:44.368
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 15:24:43.886
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2018-04-03 15:24:42.974
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 4.4.0.294 - Adobe Systems Incorporated)
Adobe InDesign CC 2018 (HKLM-x32\...\IDSN_13_0_1) (Version: 13.0.1 - Adobe Systems Incorporated)
Autodesk DWG TrueView 2015 - English (HKLM\...\DWG TrueView 2015 - English) (Version: 20.0.51.0 - Autodesk)
CAPS (Engineer) (HKLM-x32\...\CAPS Engineer) (Version:  - Greenheck Fan Corporation)
CAPS (Partner) (HKLM-x32\...\CAPS Partner) (Version:  - Greenheck Fan Corporation)
CAPS Reporting Library (HKLM-x32\...\{B101EBB9-5188-4084-B53C-660C210EBEF7}) (Version: 5.1.5.0 - Greenheck Fan Corporation)
DuctSIM (HKLM-x32\...\{9F72714B-C928-4D31-AA74-24596BBC71FA}) (Version: 02.13.2013 - Mine Ventilation Services, Inc.)
DWG TrueView 2015 - English (HKLM\...\{5783F2D7-E028-0409-0100-0060B0CE6BBA}) (Version: 20.0.51.0 - Autodesk) Hidden
ESET Endpoint Security (HKLM\...\{AE62622B-7D28-46A1-8A30-CEDDB04C7EC0}) (Version: 6.4.2014.0 - ESET, spol. s r.o.)
ESET Remote Administrator Agent (HKLM\...\{94FB5797-B020-44BC-BCAB-DBB35366B9B0}) (Version: 6.4.283.0 - ESET, spol. s r.o.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 9.0.1.1049 - Foxit Software Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.9126.2116 - Microsoft Corporation)
Microsoft Office Home and Business 2016 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 16.0.9126.2116 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.044.0301.0006 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810 (HKLM-x32\...\{e2ee15e2-a480-4bc5-bfb7-e9803d1d9823}) (Version: 14.12.25810.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810 (HKLM-x32\...\{56e11d69-7cc9-40a5-a4f9-8f6190c4d84d}) (Version: 14.12.25810.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM-x32\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.9126.2116 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.9126.2116 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.9126.2116 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.9126.2116 - Microsoft Corporation) Hidden
Pumpsim Uninstall (HKLM\...\{4D5F5826-FD01-4F46-AEBE-3C338D6866AE}_is1) (Version:  - Chasm Consulting - Pumpsim Software)
SAP Business One Client (64-bit) (HKLM\...\{A90A2E86-01E1-4EC9-AA3D-7E475825AFCB}) (Version:  - SAP) Hidden
SAP Business One Client (64-bit) (HKLM-x32\...\InstallShield_{A90A2E86-01E1-4EC9-AA3D-7E475825AFCB}) (Version:  - SAP)
SAP Business One Client Agent (HKLM-x32\...\{1628A2E2-07CC-4995-B3E8-9ABE9F5189D9}) (Version: 1.0.0.9 - SAP)
SAP Business One DI API (64-bit) (HKLM\...\{E97959D5-B5AB-438B-A2DC-6A53D042AB89}) (Version:  - SAP) Hidden
SAP Business One DI API (64-bit) (HKLM-x32\...\InstallShield_{E97959D5-B5AB-438B-A2DC-6A53D042AB89}) (Version:  - SAP)
SAP Crystal Reports runtime engine for .NET Framework (64-bit) (HKLM\...\{A92879C4-34FA-4FF3-B9F6-CD4C3B7616D6}) (Version: 13.0.16.1954 - SAP)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{EC5A6438-850E-4AD1-9169-DD071C8EFFEF}) (Version: 2.10.0.0 - Microsoft Corporation)
Ventsim Visual 4 (HKLM\...\{46576E18-D459-4EBC-A2B2-61D96B767462}_is1) (Version: 4.1 - Chasm Consulting - Ventsim Software)
WhatsApp (HKCU\...\WhatsApp) (Version: 0.2.8505 - WhatsApp)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 8117.27 MB
Available physical RAM: 4106.7 MB
Total Virtual: 9973.27 MB
Available Virtual: 5495.91 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Local Disk) (Fixed) (Total:118.02 GB) (Free:56.95 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ABCTGN20
 
Administrator            DefaultAccount           defaultuser0             
Guest                    WDAGUtilityAccount       
 
========================= Restore Points ==================================
 
 
**** End of log ****


#6 karlderzzy

karlderzzy
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Posted 13 April 2018 - 11:56 PM

It seems the malware anti root kit is getting hung up and wont finish the scan.



#7 Broni

Broni

    The Coolest BC Computer


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Posted 14 April 2018 - 01:57 PM

Restart computer and try one more time.


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#8 karlderzzy

karlderzzy
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Posted 14 April 2018 - 04:48 PM

Here is the system-log.txt

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 10.0.9200 Windows 10 x64
 
Account is Administrative
 
Internet Explorer version: 11.371.16299.0
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.496000 GHz
Memory total: 8511569920, free: 3616759808
 
Downloaded database version: v2018.04.13.06
Downloaded database version: v2018.04.05.01
Downloaded database version: v2018.01.20.01
=======================================
Initializing...
Driver version: 4.3.0.15
------------ Kernel report ------------
     04/13/2018 21:09:13
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\cng.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\WppRecorder.sys
\SystemRoot\system32\drivers\SleepStudyHelper.sys
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\system32\drivers\mssecflt.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\tpm.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\stornvme.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\system32\DRIVERS\epfwwfp.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volume.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\drivers\iorate.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\system32\DRIVERS\eamonm.sys
\??\C:\Program Files\ESET\ESET Endpoint Security\em015_64.dat
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\ehdrv.sys
C:\Program Files\ESET\ESET Endpoint Security\em006_64.dat
C:\Program Files\ESET\ESET Endpoint Security\em018_64.dat
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\vmbkmclr.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\epfw.sys
C:\Program Files\ESET\ESET Endpoint Security\em008_64.dat
C:\Program Files\ESET\ESET Endpoint Security\em042_64.dat
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\EpfwLWF.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\dam.sys
\SystemRoot\system32\drivers\bam.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_9c1fb8f4db31c348\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\CAD.sys
\SystemRoot\System32\DriverStore\FileRepository\64gh4811.inf_amd64_f02d96a3e7a6ed57\igdkmd64.sys
\SystemRoot\System32\drivers\iaisp64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\CSI2HostControllerDriver.sys
\SystemRoot\System32\drivers\iaLPSS2i_I2C.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\TeeDriverW8x64.sys
\SystemRoot\System32\drivers\iaPreciseTouch.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\mrvlpcie8897.sys
\SystemRoot\system32\DRIVERS\wdiwifi.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\msgpiowin32.sys
\SystemRoot\System32\drivers\IntcAudioBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\iaLPSS2i_GPIO2.sys
\SystemRoot\System32\Drivers\msgpioclx.sys
\SystemRoot\System32\drivers\SurfaceIntegrationDriver.sys
\SystemRoot\System32\drivers\SurfaceDisplayCalibration.sys
\SystemRoot\System32\drivers\SurfaceStorageFwUpdate.sys
\SystemRoot\System32\drivers\SurfaceSystemTelemetryDriver.sys
\SystemRoot\System32\drivers\SurfaceTouchServicingML.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\acpipagr.sys
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\SurfacePenDriver.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\SurfaceDigitizerIntegration.sys
\SystemRoot\System32\drivers\SurfaceUsbHubFwUpdate.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\iactrllogic64.sys
\SystemRoot\System32\drivers\IntcOED.sys
\SystemRoot\System32\drivers\SurfaceButton.sys
\SystemRoot\System32\drivers\ov5693.sys
\SystemRoot\System32\drivers\ov8865.sys
\SystemRoot\System32\drivers\ov7251.sys
\SystemRoot\System32\drivers\BTHUSB.sys
\SystemRoot\System32\drivers\bthport.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\Microsoft.Bluetooth.Legacy.LEEnumerator.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthl2cap.sys
\SystemRoot\system32\DRIVERS\btampm.sys
\SystemRoot\System32\drivers\bthpan.sys
\SystemRoot\System32\drivers\hidbth.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_stornvme.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\system32\DRIVERS\iacamera64.sys
\SystemRoot\System32\drivers\WUDFRd.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\System32\drivers\umpass.sys
\SystemRoot\System32\drivers\mshidumdf.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\wcifs.sys
\SystemRoot\system32\drivers\cldflt.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\??\C:\WINDOWS\system32\drivers\aksdf.sys
\SystemRoot\system32\DRIVERS\aksfridge.sys
\??\C:\WINDOWS\system32\drivers\hardlock.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\drivers\rassstp.sys
\SystemRoot\System32\DRIVERS\NDProxy.sys
\SystemRoot\System32\drivers\AgileVpn.sys
\SystemRoot\System32\drivers\rasl2tp.sys
\SystemRoot\System32\drivers\raspptp.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\drivers\ndiswan.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\SurfaceBaseIntegration.sys
\SystemRoot\System32\drivers\MTConfig.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\System32\Drivers\MbamChameleon.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\system32\DRIVERS\farflt.sys
\SystemRoot\system32\DRIVERS\mbam.sys
\SystemRoot\system32\DRIVERS\mwac.sys
\??\C:\WINDOWS\system32\drivers\41312142.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2018.04.13.06
  rootkit: v2018.04.05.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffca852e562060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffca852e5229d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffca852e562060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffca852e15b060, DeviceName: \Device\0000003a\, DriverName: \Driver\stornvme\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
<<<2>>>
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\afd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ahcache.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\amdk8.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\amdppm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\appid.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bam.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\beep.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bowser.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bthport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\cldflt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\clfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\cng.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dfsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\disk.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Diskdump.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dmvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dumpfve.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Dumpstorport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgkrnl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgmms1.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgmms2.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fltMgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fsdepends.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fs_rec.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fvevol.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\FWPKCLNT.SYS
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\gpuenergydrv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hidparse.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\http.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hvservice.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hvsocket.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hyperkbd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\HyperVideo.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\intelppm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\irda.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ks.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ksecdd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ksecpkg.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\lltdio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\luafv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mountmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mrxsmb.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mrxsmb20.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mskssrv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msrpc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mup.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndis.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndisuio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndproxy.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netbios.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netbt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\npfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\nsiproxy.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ntfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\null.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\nwifi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\partmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\pcw.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\PEAuth.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\processr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rasacd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\raspptp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdbss.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdpdr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdyboost.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\RfxVmt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rmcast.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\spaceport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srv2.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srvnet.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\stornvme.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storqosflt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Synth3dVsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tcpip.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tdx.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\UcmCx.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\urscx01000.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\usbser.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbkmcl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbkmclr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbus.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\VMBusHID.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmgencounter.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmgid.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vms3cap.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmstorfl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\volmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\volsnap.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vpci.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vwifimp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wanarp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wcifs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wcnfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\WdiWiFi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wfplwfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\WindowsTrustedRT.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winhv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winhvr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winnat.sys
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: C220467F
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3312018790
    GPT Header CurrentLba = 1 BackupLba 250069679
    GPT Header FirstUsableLba 34  LastUsableLba 250069646
    GPT Header Guid 22659110-9ae7-47a9-8b41-b63bc5165266
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3312018790
    Backup GPT header CurrentLba = 250069679 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 250069646
    Backup GPT header Guid 22659110-9ae7-47a9-8b41-b63bc5165266
    Backup GPT header Contains 128 partition entries starting at LBA 250069647
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 6944267f-f489-4a58-aa9c-e1d48a35ce34
    FirstLBA 2048  Last LBA 534527
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID fedb02b1-ed77-46a2-94de-3391791f7f32
    FirstLBA 534528  Last LBA 796671
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 2 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 71506442-d79d-43f8-a4a9-d0301626fa27
    FirstLBA 796672  Last LBA 248307711
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 47bdec23-457c-47e6-9099-7d2010329183
    FirstLBA 248307712  Last LBA 250068991
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 128035676160 bytes
Sector size: 512 bytes
 
Done!
Scan Interrupted
Scan was aborted.
=======================================
 
Scan started
Database versions:
  main:    v2018.04.13.06
  rootkit: v2018.04.05.01
 
<<<2>>>
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
<<<2>>>
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
<<<2>>>
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\afd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ahcache.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\amdk8.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\amdppm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\appid.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bam.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\beep.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bowser.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\bthport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\cldflt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\clfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\cng.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dfsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\disk.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Diskdump.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dmvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dumpfve.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Dumpstorport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgkrnl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgmms1.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\dxgmms2.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fltMgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fsdepends.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fs_rec.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\fvevol.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\FWPKCLNT.SYS
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\gpuenergydrv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hidparse.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\http.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hvservice.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hvsocket.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\hyperkbd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\HyperVideo.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\intelppm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\irda.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ks.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ksecdd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ksecpkg.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\lltdio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\luafv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mountmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mrxsmb.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mrxsmb20.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mskssrv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\msrpc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\mup.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndis.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndisuio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ndproxy.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netbios.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netbt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netio.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\netvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\npfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\nsiproxy.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\ntfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\null.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\nwifi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\partmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\pcw.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\PEAuth.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\processr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rasacd.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\raspptp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdbss.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdpdr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rdyboost.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\RfxVmt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\rmcast.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\spaceport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srv2.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\srvnet.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\stornvme.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storport.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storqosflt.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\storvsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\Synth3dVsc.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tcpip.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tdx.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\tm.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\UcmCx.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\urscx01000.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\usbser.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbkmcl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbkmclr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmbus.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\VMBusHID.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmgencounter.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmgid.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vms3cap.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vmstorfl.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\volmgr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\volsnap.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vpci.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\vwifimp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wanarp.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wcifs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wcnfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\WdiWiFi.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\wfplwfs.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\WindowsTrustedRT.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winhv.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winhvr.sys
File kernel read failed: C:\WINDOWS\SYSTEM32\drivers\winnat.sys
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: C220467F
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3312018790
    GPT Header CurrentLba = 1 BackupLba 250069679
    GPT Header FirstUsableLba 34  LastUsableLba 250069646
    GPT Header Guid 22659110-9ae7-47a9-8b41-b63bc5165266
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3312018790
    Backup GPT header CurrentLba = 250069679 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 250069646
    Backup GPT header Guid 22659110-9ae7-47a9-8b41-b63bc5165266
    Backup GPT header Contains 128 partition entries starting at LBA 250069647
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 6944267f-f489-4a58-aa9c-e1d48a35ce34
    FirstLBA 2048  Last LBA 534527
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID fedb02b1-ed77-46a2-94de-3391791f7f32
    FirstLBA 534528  Last LBA 796671
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 2 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 71506442-d79d-43f8-a4a9-d0301626fa27
    FirstLBA 796672  Last LBA 248307711
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 47bdec23-457c-47e6-9099-7d2010329183
    FirstLBA 248307712  Last LBA 250068991
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 128035676160 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


#9 karlderzzy

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Posted 14 April 2018 - 04:50 PM

Here is the mbar-log

 

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2018.04.13.06
  rootkit: v2018.04.05.01
 
Windows 10 x64 NTFS
Internet Explorer 11.371.16299.0
AndersonB :: ABCTGN20 [administrator]
 
4/13/2018 10:23:07 PM
mbar-log-2018-04-13 (22-23-07).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 402415
Time elapsed: 1 hour(s), 22 minute(s), 47 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#10 karlderzzy

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Posted 14 April 2018 - 04:54 PM

Here is the rkill file.

 

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/14/2018 03:51:53 PM in x64 mode.
Windows Version: Windows 10 Pro 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\AndersonB\Downloads\FSS.exe (PID: 12236) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled
 
   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 
 * Reparse Point/Junctions Found (Most likely legitimate)!
 
     * C:\WINDOWS\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 => C:\WINDOWS\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\INetCache\IE [Dir]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/14/2018 03:52:37 PM
Execution time: 0 hours(s), 0 minute(s), and 43 seconds(s)


#11 Broni

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Posted 14 April 2018 - 07:45 PM

I still need MBAM log.


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#12 karlderzzy

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Posted 15 April 2018 - 02:05 PM

Hi BC Advisor,

 

I have a mbam.dll file? is that what you need? Or is there another process I need to run to get that info. 



#13 Broni

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Posted 15 April 2018 - 04:29 PM

p22002970.gif Please download Malwarebytes to your desktop.

  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


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#14 karlderzzy

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Posted 15 April 2018 - 06:15 PM

Is this the application log? I dont have a history tab in my version of malwarebytes.

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 4/15/18
Scan Time: 5:02 PM
Log File: 15c95086-4101-11e8-ac9b-bc83850bc158.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.4744
License: Trial
 
-System Information-
OS: Windows 10 (Build 16299.371)
CPU: x64
File System: NTFS
User: System
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 506632
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 4 min, 30 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#15 Broni

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Posted 15 April 2018 - 06:42 PM

Good :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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