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Windows 10 v. 1703 will NOT install


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#1 edwardbeyer

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Posted 11 April 2018 - 02:44 PM

I have an ASUS GL502VS Republic of Gamers Laptop. It runs windows 10 home version. Whenever i try to get the windows 1703 version installed, since my laptop is not compatible with the 1709, i get en error message:

 

0xC1900101 - 0x30017. The installation failed int he FIRST_BOOT phase with an error during the BOOT operation.

 

I had to get a recovery media for my laptop since my last attempt at getting it installed ended up erasing my OS. I got that fixed and tried again only to get the same message, even though the laptop had been restored to the factory basics. Can anyone help me out?

 



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#2 JohnC_21

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Posted 11 April 2018 - 02:57 PM

What version of Windows 10 are you currently running, 1607? FYI 1703 has an end of live date of Oct 10 2018. After that date there will be no additional security updates available? 

 

What made you determine that 1709 was not compatible?

 

I assume you have seen this Microsoft forum post?

 

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/issues-with-1709-and-asus-gl502vs/abc4ad9c-c784-4e4f-8f7d-00c598ec593f



#3 edwardbeyer

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Posted 11 April 2018 - 03:02 PM

i had not seen that article, but i had seen one earlier that showed a link to asus of their laptops and the 1709 showed as incompatible on the list.

 

The windows version i am using is 1607, OS build 14393.2189



#4 JohnC_21

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Posted 11 April 2018 - 03:05 PM

Yeah, that's a tough call. Did this computer come pre-installed with Windows 8 or 8.1. If it did, the key is embedded in firmware and you could do a clean install back to 8.1 which would have support until 2023.



#5 edwardbeyer

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Posted 11 April 2018 - 03:08 PM

no, this came preinstalled with windows 10



#6 JohnC_21

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Posted 11 April 2018 - 03:26 PM

It came pre-installed with Windows 10? You purchased the computer from a retail store, correct?

 

I can't for the life of me understand how an OEM could sell a Windows 10 computer and then have it be not compatible after one update. Welcome to Windows 10 as a service.  :crazy:

 

Following the Microsoft post regarding the BIOS settings and the BC guide for a clean install that may get you past the problem.

 

https://www.bleepingcomputer.com/forums/t/667627/doing-a-completely-clean-install-of-windows-10/



#7 edwardbeyer

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Posted 11 April 2018 - 03:29 PM

i ordered it from amazon, i don't know if this makes any difference



#8 JohnC_21

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Posted 11 April 2018 - 03:46 PM

I went to your computer's support site and only Windows 10 is listed so this computer was pre-installed with Windows 10. There was a BIOS update listed as 302  dated 6/2017.



#9 edwardbeyer

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Posted 11 April 2018 - 03:54 PM

i tried the article you first mentioned about the guy who succeeded, and it worked! i don't know if i can turn those two things, the Fast Boot and Smart self check back on, but i am updated



#10 JohnC_21

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Posted 11 April 2018 - 03:58 PM

Don't bother with FastStart and you can enable Smart self test if it does not give you problems. That is used to self test the hard drive.



#11 edwardbeyer

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Posted 11 April 2018 - 04:28 PM

ok

i will re-enable that when i get the chance



#12 edwardbeyer

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Posted 13 April 2018 - 09:14 AM

i don't know if you can post this to others, but that guy from the first article had it right, i started having problems getting the os to start until i disabled the smart checker. How weird is that? I wish i knew how to figure out what was causing that. i unfortunately didnt get the code, sorry


Edited by edwardbeyer, 13 April 2018 - 09:14 AM.


#13 britechguy

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Posted 13 April 2018 - 09:19 AM

Good information to have, and it's certainly idiosyncratic to a limited number of hardware configurations since the vast majority have no issues with it.  Slowly compiling a list, mental or otherwise, of the makes and models that have been affected is a useful pursuit.

 

If you're skipping Version 1709 I would definitely update to Version 1803 at your first opportunity after it's had several weeks to a month "in the wild" after the initial roll-out begins.  Version 1703 is not long for this world as far as ongoing support.  See, Windows Lifecycle Fact Sheet.


Edited by britechguy, 13 April 2018 - 09:21 AM.

Brian  AKA  Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.
             ~ Lauren Bacall
              

 





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