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wireless mouse suddenly fail on one machine but works on other machine

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#1 cafejose


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Posted 10 April 2018 - 10:26 PM

Two mouse & computer combinations:


Desktop, Windows 10,

Wireless Mouse from Staples (brand)


Laptop, Windows Vista,

Wireless Mouse of Microsoft N3500 (brand)


Suddenly, the mouse of Desktop with Windows 10 failed.  It would not wake-up the computer; if computer is awoken, the Staples brand mouse still not work, although the blue laser light still shines while mouse is on.  Main user suggested maybe batteries are low, but since blue laser still shines, not certain if Staples wireless mouse is good any longer or if batteries weak.


Switched to a different wireless mouse for the Windows 10 desktop and find NO problem with using this different mouse.

Meanwhile, the suspect Staples brand wireless mouse was tried on the laptop Vista machine.  NO problem.  This suspect mouse works with no problem.  NO change of batteries attempted, yet no trouble.


Note:  each usb transceiver was kept with the respective mice - no accidental switching allowed.


Anything?  Explanation?

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 11 April 2018 - 06:04 PM

This sounds like all you can say is that it is one of life's little mysteries !  Wireless mice can die just like any other but the usual reason they stop working is a flat battery, I cannot think of any reason how the situation you describe can happen. But if they are both working with the computers they are now connected to I wouldn't worry too much.


Chris Cosgrove

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