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Incorrect installation of drivers has affected performance

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#1 mikkymouse999


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  • Local time:06:04 PM

Posted 10 April 2018 - 08:43 PM

Following motherboard failure and replacement due to an attempt to update BIOS for Windows 10 on a Dell Inspiron 5010,

I was advised by Dell to reinstall Windows 7 - it was their contention that Windows 10 conflicted with my model of computer and had caused the motherboard to fail - and apparently at first installation was successful. A Dell representative talked me through the installation and guided me to install some drivers to ensure functionality. These were - the wireless card (Dell Wireless WLAN 1501 Half mini-card driver), the intel chipset (Intel HM57 Express Chip driver), the dell quickset application and and the realtek RTL8103T Ethernet Controller.

After a few minutes performance seemed very poor and the Dell rep. would not afford any more time and left me to it. Although all these drivers have been downloaded and i have clicked on their 'setup' options it does not appear clear if they have even been installed properly. 

Device manager shows some entries under 'properties' that fit close descriptions of these drivers but I cannot be sure if they were pre-existing or are just device manager's simpler descriptions'. That said, I would assume that the wireless card and the ethernet controller are installed since I can connect to the internet and the ethernet cable functions if the wireless feature on my computer is turned off - although the 'hotkeys' do not function as are they are supposed to when quickset is installed properly - maybe someone can advise me regards this.

Moreover, I have since found that the drivers are supposed to be installed in a particular order to ensure best performance, and as mentioned, the performance is quite poor.  I should add nevertheless it has improved considerably once I went and installed windows updates - could it be that incorrect order of installation is affecting performance(opinion as I have encountered it so far seems divided on this)

Further to this, I have gone to the Dell website and used one of their applications to search my computer and recommend drivers to install. It found one of them was the chipset driver the dell guy was supposed to install, another was 'audio IDT 92HD79B1', another was an 'ata -controller' (can't remember its full name - installed it and there is no close description in device manager) and the last a video driver called Intel Graphics HD Media Accelerator driver...

Am I right in thinking that the Intel chipset driver must be already installed so that the motherboard, and thus my laptop are working?.. Notwithstanding this the intel chipset will apparently unzip and then install but no matter how many times I restart to complete the process the dell website application identifies that it needs installing.

Regards the others I have tried installing the audio and ata drivers but my system identifies the video as being 'old' compared to my current one (opinion on this which I have already canvassed is that I should just skip installing it if this is the case...further opinion though would be welcome.

Any advice on how to tackle all of this as well as tips on how to tackle the performance issue without having to go through a complete reinstallation of Windows 7 as well as pay money and/or  make major configuration changes to my system, would be much appreciated.

Edited by hamluis, 11 April 2018 - 07:38 AM.
Edited for readability - Hamluis.

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