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Please Help Diagnose - Applications Having High CPU Usage


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2 replies to this topic

#1 Zinx

Zinx

  • Members
  • 1 posts
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  •  

Posted 10 April 2018 - 07:16 AM

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 13:09:48, on 10/04/2018
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.16299.0015)




Boot mode: Normal


Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Users\Developer\AppData\Roaming\Dashlane\Dashlane.exe
C:\Users\Developer\AppData\Roaming\Dashlane\DashlanePlugin.exe
C:\Program Files (x86)\Gyazo\GyStation.exe
C:\Program Files (x86)\GlassWire\GWIdlMon.exe
C:\Program Files (x86)\GlassWire\GlassWire.exe
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe
C:\Users\Developer\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe
C:\Users\Developer\AppData\Local\Discord\app-0.0.300\Discord.exe
C:\Users\Developer\AppData\Local\Discord\app-0.0.300\Discord.exe
C:\Users\Developer\AppData\Local\Discord\app-0.0.300\Discord.exe
C:\Users\Developer\Downloads\HijackThis.exe
C:\WINDOWS\SysWOW64\DllHost.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8888;https=127.0.0.1:8888
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\bin\jp2ssv.dll
O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [MSIRegister] "C:\MSI\MSIRegister\MSIRegister.exe"
O4 - HKLM\..\Run: [Super Charger] C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe
O4 - HKLM\..\Run: [Fast Boot] C:\Program Files (x86)\MSI\Fast Boot\StartFastBoot.exe
O4 - HKLM\..\Run: [Command Center] C:\Program Files (x86)\MSI\Command Center\StartCommandCenter.exe
O4 - HKLM\..\Run: [Live Update] C:\Program Files (x86)\MSI\Live Update\Live Update.exe /REMINDER
O4 - HKLM\..\Run: [MSI Gaming Lan Manager] "C:\MSI\MSI Gaming Lan Manager\MSI_Gaming_Lan_Manager.exe"/mini
O4 - HKLM\..\Run: [CanonQuickToolbox] C:\Program Files (x86)\Canon\Quick Toolbox\cnqtbapp.exe -NOUI
O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
O4 - HKLM\..\Run: [HTC Store User Content Helper] C:\Program Files (x86)\ViveSetup\PCClient\HTCVRMarketplaceUserContextHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
O4 - HKLM\..\Run: [Autodesk Desktop App] "C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe" -tray
O4 - HKCU\..\Run: [OneDrive] "C:\Users\Developer\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [Dashlane] "C:\Users\Developer\AppData\Roaming\Dashlane\Dashlane.exe" autoLaunchAtStartup
O4 - HKCU\..\Run: [DashlanePlugin] "C:\Users\Developer\AppData\Roaming\Dashlane\DashlanePlugin.exe" ws
O4 - HKCU\..\Run: [Steam] "D:\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Gyazo] C:\Program Files (x86)\Gyazo\GyStation.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [CyberGhost] "C:\Program Files\CyberGhost 6\CyberGhost.exe" /autostart /min
O4 - HKCU\..\Run: [mapdisk] "C:\Users\Developer\Documents\ArmAWork\mapdisk.bat"
O4 - HKCU\..\Run: [Wargaming.net Game Center] "C:\ProgramData\Wargaming.net\GameCenter\wgc.exe" --background ''
O4 - HKCU\..\Run: [GlassWire] "C:\Program Files (x86)\GlassWire\glasswire.exe" -hide
O4 - HKCU\..\Run: [Discord] C:\Users\Developer\AppData\Local\Discord\app-0.0.300\Discord.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - Global Startup: HandyAndy.lnk = ?
O4 - Global Startup: HMA! Pro VPN.lnk = C:\Program Files (x86)\HMA! Pro VPN\Vpn.exe
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files (x86)\Ralink\Common\ApUI.exe
O4 - Global Startup: SteelSeries Engine 3.lnk = C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe
O4 - Global Startup: TP-LINK Wireless Configuration Utility.lnk = C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O9 - Extra button: Fiddler - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing)
O9 - Extra 'Tools' menuitem: Fiddler - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - ESC Trusted Zone: http://*.connectify.me
O15 - ESC Trusted Zone: http://*.fastspring.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{4179c19f-eb42-48c9-9b11-d028d09d44a1}: NameServer = 77.234.40.79
O17 - HKLM\System\CCS\Services\Tcpip\..\{f2814108-13cd-4157-a12a-012534e45fa1}: NameServer = 62.6.40.178,62.6.40.162
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Autodesk Desktop App Service (AdAppMgrSvc) - Autodesk Inc. - C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AdAppMgrSvc.exe
O23 - Service: Intel® SGX AESM (AESMService) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\sgx_psw.inf_amd64_1781f8bae8fdf5c0\aesm_service.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Apache CouchDB - Iain Patterson - C:\CouchDB\bin\nssm.exe
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberGhost 6 Service (CG6Service) - CyberGhost S.A. - C:\Program Files\CyberGhost 6\CyberGhost.Service.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FlexNet Licensing Service 64 - Flexera Software LLC - C:\Program Files\Common Files\Macrovision Shared\FlexNet Publisher\FNPLicensingService64.exe
O23 - Service: GamingApp_Service - Micro-Star Int'l Co., Ltd. - C:\Program Files (x86)\MSI\MSI Gaming APP\GamingApp_Service.exe
O23 - Service: GamingHotkey_Service - Micro-Star INT'L CO., LTD. - C:\Program Files (x86)\MSI\MSI Gaming APP\GamingHotkey_Service.exe
O23 - Service: GlassWire Control Service (GlassWire) - SecureMix LLC - C:\Program Files (x86)\GlassWire\GWCtlSrv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\x64\hamachi-2.exe
O23 - Service: HMA! Pro VPN (HmaProVpn) - Privax Limited - C:\Program Files (x86)\HMA! Pro VPN\VpnSvc.exe
O23 - Service: HTC Account Service - HTC Corporation - C:\Program Files\HTC Account\Htc.Identity.Service.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
O23 - Service: Intel(R) Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Security Assist Helper (isaHelperSvc) - Unknown owner - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn Hamachi\x64\LMIGuardianSvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: MSIBIOSData_CC - MSI - C:\Program Files (x86)\MSI\Command Center\BIOSData\MSIBIOSDataService.exe
O23 - Service: MSIClock_CC - MSI - C:\Program Files (x86)\MSI\Command Center\ClockGen\MSIClockService.exe
O23 - Service: MSICOMM_CC - MSI - C:\Program Files (x86)\MSI\Command Center\MSICommService.exe
O23 - Service: MSICPU_CC - MSI - C:\Program Files (x86)\MSI\Command Center\CPU\MSICPUService.exe
O23 - Service: MSICTL_CC - MSI - C:\Program Files (x86)\MSI\Command Center\MSIControlService.exe
O23 - Service: MSIDDR_CC - MSI - C:\Program Files (x86)\MSI\Command Center\DDR\MSIDDRService.exe
O23 - Service: MSIREGISTER_MR - Unknown owner - C:\MSI\MSIRegister\MSIRegisterService.exe (file missing)
O23 - Service: MSISMB_CC - MSI - C:\Program Files (x86)\MSI\Command Center\SMBus\MSISMBService.exe
O23 - Service: MSISuperIO_CC - MSI - C:\Program Files (x86)\MSI\Command Center\SuperIO\MSISuperIOService.exe
O23 - Service: MSI_Cloud_Service - Micro-Star Int'l Co., Ltd. - C:\Program Files (x86)\MSI\MSI M-Cloud\MSI_Cloud_Service.exe
O23 - Service: MSI_FastBoot - MSI - C:\Program Files (x86)\MSI\Fast Boot\FastBootService.exe
O23 - Service: MSI_LiveUpdate_Service - Micro-Star INT'L CO., LTD. - C:\Program Files (x86)\MSI\Live Update\MSI_LiveUpdate_Service.exe
O23 - Service: MSI_RAMDisk_Service - Micro-Star Int'l Co., Ltd. - C:\Program Files (x86)\MSI\MSI RAMDisk\MSI_RAMDisk_Service.exe
O23 - Service: MSI_SuperCharger - MSI - C:\Program Files (x86)\MSI\Super Charger\ChargeService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NetLimiter 4 Service (nlsvc) - Locktime Software - C:\Program Files\Locktime Software\NetLimiter 4\NLSvc.exe
O23 - Service: NO-IP DUC v4.1.1 (NoIPDUCService4) - Unknown owner - C:\Program Files (x86)\No-IP\ducservice.exe
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Origin Web Helper Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginWebHelperService.exe
O23 - Service: RalinkRegistryWriter - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry.exe
O23 - Service: RalinkRegistryWriter64 - Ralink Technology, Corp. - C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe
O23 - Service: Ralink UPnP Media Server (RaMediaServer) - Ralink - C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe
O23 - Service: Razer Chroma SDK Server - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
O23 - Service: Razer Chroma SDK Service - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Riverbed Technology, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: RunSwUSB - Unknown owner - C:\Windows\runSW.exe
O23 - Service: Razer Surround Audio Service (RzSurroundVADStreamingService) - Unknown owner - C:\ProgramData\Razer\Synapse\Devices\Razer Surround\Driver\RzSurroundVADStreamingService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - Sandboxie Holdings, LLC - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Viveport Services (Viveport) - Unknown owner - C:\Program Files (x86)\ViveSetup\PCClient\ViveportService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\SysWOW64\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\SysWOW64\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%systemroot%\system32\xbgmsvc.exe,-100 (xbgm) - Unknown owner - C:\WINDOWS\system32\xbgmsvc.exe (file missing)
O23 - Service: Intel(R) Extreme Tuning Utility Service (XTU3SERVICE) - Intel(R) Corporation - C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe


--
End of file - 19192 bytes

 



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,202 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:52 PM

Posted 10 April 2018 - 07:50 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

:step1:
Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

:step2:
Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

:step3:
Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs for my review.

Let me know what problems persists.
==============================

p.s.
HijackThis is no longer supported and not ready for your Operating system.
I suggest your remove via the Control panel > Programs > Programs and Features.
Use the Farbar Recovery Scan Tool from now on to report problems.
<<<>>>

#3 nasdaq

nasdaq

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Posted 16 April 2018 - 07:17 AM

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