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Windows 10, Event IDs 1508, 1502, 1515 and 1511


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#1 EndlessJourney

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Posted 10 April 2018 - 06:00 AM

Hey all,

 

I've had this issue for two days now. I posted in the MS answers forums but got no real fix.

 

When I first boot up my PC each morning, my user profile I have fails to load and I get Event IDs 1508, 1502, 1515 and 1511 in the Event Viewer.

 

The issue fixes itself if I restart the PC, but comes back again if I shut down my PC in the night and boot it up the next morning. I've already done the following:

 

--Checked the registry and this is the only user profile with a "long" SID key (check screenshot below).

--Ran SFC Scan and found no problems.

--Used the error checking tool on the system HDD (no problems found)

 

A few other notes:

--I have only windows defender (no other antivirus on startup).

--The issue does not happen if I shut down and then boot up the PC during the day. It seems that it needs to stay powered down for a few hours for the profile to fail to load.

--The problem has happened two times already, every morning, but not during any other boots, restarts or shut downs during the day.

--I don't have "hybrid sleep" or "turn on fast start-up" power options enabled.

 

What might be causing the problem? How do I fix it?

 

 

Thanks!



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#2 dmccoyks

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Posted 13 April 2018 - 08:41 PM

Download Event Viewer Tool to your desktop

1. Right click on Vew.exe program and select Run as Administrator
2.. Under Select log to query
3. select System
4. Under Select type to list
Select:
* Error
* Warning
Choose the Number of events as follows:
Click on number of events
Type 20 in the box (1 to 20)
Click the Run button (Notepad will open the log)
Upload files to next reply
Rename to SystemLog.txt or it will be overwritten

Run the above steps again Except at step 3.
Select Application
Rename log file to ApplicationLog.txt
Upload or Paste to next reply

Next Steps if Needed

#3 EndlessJourney

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Posted 14 April 2018 - 02:19 AM

Hello dmccoyks!

 

Since posting this, I've disabled dropbox from startup and my windows DLed a new update, and the morning temporary user profile problem has stopped. The issue is now too far back in the event viewer to appear in the first 20 events.

 

I'll make a log if and when a new instance of the problem happens again.



#4 dmccoyks

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Posted 14 April 2018 - 08:43 AM

Okay sounds good

#5 dc3

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Posted 15 April 2018 - 11:05 AM

A user account can become corrupted.  If this problem returns I would suggest creating a new user account.  You can transfer your user account profile to the new account.

 

In the Start menu type System Properties in the search box, then click on it when System Properties Advanced appears above.

 

Click on Settings under User Profiles.

 

Copy the profile and paste it in the new User Account.


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#6 EndlessJourney

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Posted 15 April 2018 - 12:10 PM

A user account can become corrupted.  If this problem returns I would suggest creating a new user account.  You can transfer your user account profile to the new account.

 

In the Start menu type System Properties in the search box, then click on it when System Properties Advanced appears above.

 

Click on Settings under User Profiles.

 

Copy the profile and paste it in the new User Account.

That's very helpful general knowledge to have! Thanks!

 

Even if my problem doesn't return, I'll keep that in mind. :)






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