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high resource usage


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6 replies to this topic

#1 davedontchat

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Posted 09 April 2018 - 09:59 AM

cpu is 100% ram 70% on a HP PAVILION P6000 CPU is AMD Athlon 2   170   with 4 GB of ram



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#2 null__

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Posted 09 April 2018 - 10:08 AM

Is this while sitting idle or while you're actively doing something?



#3 davedontchat

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Posted 09 April 2018 - 10:25 AM

when i turn it on the ram will be 25 to 35 % and it moves up slowly the cpu i was told that its telling me what is available its always 90 or 100 %as i type cpu is 100% and ram is 82%



#4 hamluis

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Posted 09 April 2018 - 12:18 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#5 davedontchat

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Posted 09 April 2018 - 01:16 PM

http://speccy.piriform.com/results/uF5hAIx8NNMRKCioFg3eiNy[attachment=203847:MTB.txt]

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Dave (administrator) on 09-04-2018 at 10:28:49
Running from "C:\Users\Dave\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: BT438AA-ABA p6637c Manufacturer: HP-Pavilion

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/01/2018 02:39:14 AM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.1.7601.23537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: ebc
Start Time: 01d3c99d25609760
Termination Time: 381
Application Path: C:\Windows\explorer.exe
Report Id: 83dcb351-3590-11e8-a7f7-ad5a3702b9f4

Error: (04/01/2018 02:38:10 AM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.1.7601.23537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: fd8
Start Time: 01d3c99cd54d79f0
Termination Time: 521
Application Path: C:\Windows\explorer.exe

Report Id: 5ee13b71-3590-11e8-a7f7-ad5a3702b9f4
Error: (04/01/2018 02:35:56 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.23537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 944
Start Time: 01d3c8278a437200
Termination Time: 3000
Application Path: C:\Windows\Explorer.EXE
Report Id: 08884841-3590-11e8-a7f7-ad5a3702b9f4

Error: (03/28/2018 03:10:31 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

Error: (03/27/2018 07:11:00 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.23537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 430
Start Time: 01d3c580e42608e0
Termination Time: 630
Application Path: C:\Windows\Explorer.EXE
Report Id: a1552079-31c8-11e8-ae5b-fac0666f80e0

Error: (03/25/2018 02:02:14 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:,  AddLegacyDriverFiles: Unable to back up image of binary MpKsl6d64c1ad.
System Error:
The system cannot find the file specified.

Error: (03/15/2018 03:10:56 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

Error: (03/14/2018 03:03:08 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:  AddLegacyDriverFiles: Unable to back up image of binary MpKsl96474fcd.
System Error:
The system cannot find the file specified.
.
Error: (03/13/2018 09:01:27 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:  AddLegacyDriverFiles: Unable to back up image of binary MpKsl96474fcd.
System Error:  The system cannot find the file specified.
.

Error: (03/06/2018 08:18:51 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddLegacyDriverFiles: Unable to back up image of binary MpKsl7cd228d0.
System Error: The system cannot find the file specified.
.
System errors:
=============
Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Portable Device Enumerator Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The WLAN AutoConfig service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Desktop Window Manager Session Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Distributed Link Tracking Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Program Compatibility Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Network Connections service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Human Interface Device Access service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/09/2018 07:03:10 AM) (Source: Service Control Manager) (User: )
Description: The Windows Audio Endpoint Builder service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (04/01/2018 02:39:14 AM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.23537ebc01d3c99d25609760381C:\Windows\explorer.exe83dcb351-3590-11e8-a7f7-ad5a3702b9f4

Error: (04/01/2018 02:38:10 AM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.23537fd801d3c99cd54d79f0521C:\Windows\explorer.exe5ee13b71-3590-11e8-a7f7-ad5a3702b9f4

Error: (04/01/2018 02:35:56 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.2353794401d3c8278a4372003000C:\Windows\Explorer.EXE08884841-3590-11e8-a7f7-ad5a3702b9f4

Error: (03/28/2018 03:10:31 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x81000101

Error: (03/27/2018 07:11:00 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.2353743001d3c580e42608e0630C:\Windows\Explorer.EXEa1552079-31c8-11e8-ae5b-fac0666f80e0

Error: (03/25/2018 02:02:14 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary MpKsl6d64c1ad.

System Error:
The system cannot find the file specified.

Error: (03/15/2018 03:10:56 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x81000101

Error: (03/14/2018 03:03:08 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary MpKsl96474fcd.

System Error:
The system cannot find the file specified.

Error: (03/13/2018 09:01:27 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary MpKsl96474fcd.

System Error:
The system cannot find the file specified.

Error: (03/06/2018 08:18:51 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary MpKsl7cd228d0.

System Error:
The system cannot find the file specified.


CodeIntegrity Errors:
===================================
  Date: 2014-09-30 17:27:51.525
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-09-30 17:27:51.072
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 26.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 26 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.137 - Adobe Systems Incorporated)
Advanced SystemCare 10 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 10.0.3 - IObit)
Auslogics Registry Cleaner (HKLM-x32\...\{8D8024F1-2945-49A5-9B78-5AB7B11D7942}_is1) (Version: 6.0.0.0 - Auslogics Labs Pty Ltd)
Bejeweled 3 (HKLM-x32\...\Bejeweled 31.0) (Version: 1.0 - AllSmartGames)
Bing Bar (HKLM-x32\...\{B4089055-D468-45A4-A6BA-5A138DD715FC}) (Version: 7.0.850.0 - Microsoft Corporation)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.20 - Piriform)
D110 (HKLM-x32\...\{91D3AD6F-09CD-4695-9FA3-8FB15429BE97}) (Version: 140.0.283.000 - Hewlett-Packard) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
DirectX for Managed Code Update (Summer 2004) (HKLM-x32\...\{E9E34215-82EF-4909-BE2F-F581F0DC9062}) (Version: 9.02.2904 - Microsoft) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard)
Freecorder (HKLM-x32\...\Freecorder4.1) (Version: 4.1 - Applian Technologies Inc.)
Google Earth Pro (HKLM-x32\...\{ECF2E224-42F5-4E50-B58E-94CA70E85697}) (Version: 7.3.0.3832 - Google)
Google SketchUp 8 (HKLM-x32\...\{D22002ED-EE2A-4CB1-A63D-430E62A2E8D8}) (Version: 3.0.4811 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.5 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.1.3317 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3422 - Hewlett-Packard)
HP MediaSmart SmartMenu (HKLM\...\{88E60521-1E4E-4785-B9F1-1798A4BD0C30}) (Version: 3.1.0.1 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7 (HKLM\...\{DBC1DE57-B55A-4D57-9769-1DB9BE506AF7}) (Version: 14.0 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Remote Solution (HKLM-x32\...\HP Remote Solution) (Version: 1.1.11.0 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.5.37.19 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.8.47.1 - Hewlett-Packard Company)
HP Touchpoint Analytics Client (HKLM\...\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}) (Version: 4.0.2.1439 - HP Inc.)
HP Update (HKLM-x32\...\{DE77FE3F-A33D-499A-87AD-5FC406617B40}) (Version: 5.002.003.003 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.2.27173 - Hewlett-Packard)
HPAppStudio (HKLM-x32\...\{565E7B0E-B76B-4EAD-9753-F1E72A5CF12E}) (Version: 140.0.95.000 - Hewlett-Packard) Hidden
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
Java 8 Update 141 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180141F0}) (Version: 8.0.1410.15 - Oracle Corporation)
Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Live Search Toolbar (HKLM-x32\...\{DF802C05-4660-418c-970C-B988ADB1D316}) (Version: 3.0.566.0 - Microsoft Live Search Toolbar)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.1.3310 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.1.3310 - Hewlett-Packard)
Mozilla Firefox 55.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 55.0.2 (x86 en-US)) (Version: 55.0.2 - Mozilla)
Mozilla Firefox 59.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.2 (x64 en-US)) (Version: 59.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 55.0.2 - Mozilla)
MPC-HC 1.7.10 (64-bit) (HKLM\...\{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1) (Version: 1.7.10 - MPC-HC Team)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NETGEAR WG111v3 wireless USB 2.0 adapter (HKLM-x32\...\{5396FBD8-8BD7-47F9-92AE-F62F13D5A11D}) (Version: 1.01.10 - NETGEAR) Hidden
NETGEAR WG111v3 wireless USB 2.0 adapter (HKLM-x32\...\InstallShield_{5396FBD8-8BD7-47F9-92AE-F62F13D5A11D}) (Version: 1.01.10 - NETGEAR)
Network64 (HKLM\...\{48C0866E-57EB-444C-8371-8E4321066BC3}) (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.11.9739 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.58.36 - NVIDIA Corporation)
OverDrive Media Console (HKLM-x32\...\{7A9AB748-A66C-46C2-84CA-D3185727C9B0}) (Version: 3.3.1 - OverDrive, Inc.)
PictureMover (HKLM-x32\...\{1896E712-2B3D-45eb-BCE9-542742A51032}) (Version: 3.3.1.19 - Hewlett-Packard Company)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PS_AIO_07_D110_SW_Min (HKLM-x32\...\{42BBA4CC-EFB6-4653-A2CC-F305D4B399C3}) (Version: 140.0.142.000 - Hewlett-Packard) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTransfer (HKLM-x32\...\{E517094C-06B6-419F-8FFD-EF4F57972130}) (Version: 140.0.98.000 - Hewlett-Packard) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.2216 - CyberLink Corp.) Hidden
SafeZone Stable 3.55.2393.596 (HKLM-x32\...\SafeZone 3.55.2393.596) (Version: 3.55.2393.596 - Avast Software) Hidden
SafeZone Stable 3.55.2393.609 (HKLM-x32\...\SafeZone 3.55.2393.609) (Version: 3.55.2393.609 - Avast Software) Hidden
SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.9091) (Versi
on: 4.58.2552.909 - Avast Software) Hidden
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
SketchUp 2016 (HKLM\...\{E2B66CF6-ABA0-4E5F-B426-7478B18301AE}) (Version: 16.1.1449 - Trimble Navigation Limited)
Smart Defrag 4 (HKLM-x32\...\Smart Defrag 4_is1) (Version: 4.4 - IObit)
SmartWebPrinting (HKLM-x32\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.214.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.256.000 - Hewlett-Packard) Hidden
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.3.8f2 - Unity Technologies ApS)
Unity Web Player (x64) (All users) (HKLM\...\UnityWebPlayer) (Version: 4.6.6f2 - Unity Technologies ApS)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VdhCoApp 1.1.3 (HKLM\...\weh-iss-net.downloadhelper.coapp_is1) (Version:  - DownloadHelper)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.212.017 - Hewlett-Packard) Hidden
Windows Driver Package - Broadcom Bluetooth  (06/15/2009 6.2.0.9000) (HKLM\...\6B8550A319DDC8B17F35F4A89988705E4592349B) (Version: 06/15/2009 6.2.0.9000 - Broadcom)
Windows Driver Package - Broadcom Bluetooth  (07/30/2009 6.2.0.9405) (HKLM\...\6B6B5E96843E55CF5CF8C7E45FB457F1FE642FF1) (Version: 07/30/2009 6.2.0.9405 - Broadcom)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
Windows Essentials Codec Pack 5.0 (HKLM-x32\...\Windows Essentials Codec Pack) (Version: 5.0 - Windows Essentials Codec Pack)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Wisdom-soft ScreenHunter 6.0 Free (HKLM-x32\...\Wisdom-soft ScreenHunter 6.0 Free) (Version:  - Wisdom Software Inc.)

========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 3838.49 MB
Available physical RAM: 1830.14 MB
Total Virtual: 7675.15 MB
Available Virtual: 5281.96 MB

========================= Partitions: =====================================
1 Drive c: (HP) (Fixed) (Total:453.97 GB) (Free:341.81 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.69 GB) (Free:1.65 GB) NTFS

========================= Users: ========================================
User accounts for \\LORNA-PC

Administrator            Dave                     Guest                    
Lorna                    Lorna Day                


**** End of log ****
 


Edited by hamluis, 09 April 2018 - 02:29 PM.


#6 davedontchat

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Posted 10 April 2018 - 09:12 PM

http://speccy.piriform.com/results/WgByHqn7cqpZ2r5Y6sacsE0

 

i think i got it



#7 hamluis

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Posted 11 April 2018 - 07:25 AM

Well...that's a very old, single-core chip, IMO.  I don't know much about CPUs but I would not place a great deal of reliance on a single-core chip...when it comes to today's computing programs and tasks.

 

Outdated Java installs, see Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml .

 

Your scheduled tasks reflect several IObit programs/processes.  I would review scheduled tasks and remove such from the list.

 

You have IObit Advanced System Care installed...I would uninstall that.  Ditto for Auslogics Registry Cleaner.  See refeences below.

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

You reflect remnants of Avast software as being installed...yet, there are no Avast processes reflected as running per Speccy.  I have no answer for what's going on there.

 

No security rollup installed since February 2018.

 

The only process reflecting questionable max RAM usage relate to Firefox...and for a system with 4GB RAM, the data reflected is not what I would be concerned with.

 

Your Windows install dates to 2011.

 

If this were my system...I would just do a clean install of Windows...since I have Win 7 install disks and a valid license.  I would not do a system-restore-to-defaults because such may reinstall programs which are totally unnecessary.

 

Uninstalling the IObit, Auslogics, and Avast programs...may be all that really needs to be done.  This should be done using Add/Remove Programs.  Once those are uninstalled, I would then run the chkdsk /r command...and follow that with running the sfc /scannow command.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491

 

Louis






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