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I Think I have a trojan virus called Skeeyah


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12 replies to this topic

#1 throwaway1333

throwaway1333

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  • Local time:03:22 AM

Posted 08 April 2018 - 05:39 PM

I stupidly downloaded a torrent and when I opened it Microsoft Security Essentials immediately identified it as a trojan, by the name of Skeeyah I believe. I deleted it immediately  but I'm concerned my computer is still infected. Do you think i'm being paranoid or should I have reason to be concerned? Any help would be hugely appreciated. thanks!


Edited by hamluis, 08 April 2018 - 06:30 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Location:Daly City, CA
  • Local time:03:22 AM

Posted 08 April 2018 - 09:52 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 throwaway1333

throwaway1333
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  • Local time:03:22 AM

Posted 10 April 2018 - 03:35 PM

Apologies for the late reply, BC Advisor.  Here are the results of my scans.

 

Security Check: 

Results of screen317's Security Check version 1.014 --- 12/23/15  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 29.0.0.113  
 Google Chrome (65.0.3325.181) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamtray.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log``````````````````````
 
 
 
 

Farbar Service Scanner Version: 27-01-2016
Ran by H (administrator) on 10-04-2018 at 11:34:00
Running from "C:\Users\H\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
 
 
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by H (administrator) on 10-04-2018 at 11:36:20
Running from "C:\Users\H\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP G62 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
Hosts file not detected in the default directory
 
Hosts file not detected in the default directory
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global defaultcurhoplimit=64 icmpredirects=enabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : HT
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2E-0F-6E-30-E3-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : hsd1.ca.comcast.net.
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 4C-0F-6E-30-E3-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:642:c304:5cd0:65c2:5702:b86f:aa67(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:642:c304:5cd0:9841:2c27:f034:7c01(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::65c2:5702:b86f:aa67%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.13(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, April 08, 2018 1:10:09 PM
   Lease Expires . . . . . . . . . . : Tuesday, April 17, 2018 10:49:08 AM
   Default Gateway . . . . . . . . . : fe80::200:caff:fe11:2233%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 306974574
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-4D-BF-59-64-31-50-5B-9A-12
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-5B-9A-12
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{3148C8AC-8391-4966-9317-70DD997EF426}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4005:802::200e
  172.217.5.110
 
 
Pinging google.com [2607:f8b0:4005:802::200e] with 32 bytes of data:
Reply from 2607:f8b0:4005:802::200e: time=17ms 
Reply from 2607:f8b0:4005:802::200e: time=16ms 
 
Ping statistics for 2607:f8b0:4005:802::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  2001:4998:44:41d::4
  2001:4998:58:1836::11
  2001:4998:c:1023::4
  2001:4998:44:41d::3
  2001:4998:58:1836::10
  2001:4998:c:1023::5
  98.137.246.8
  98.138.219.231
  72.30.35.10
  98.137.246.7
  98.138.219.232
  72.30.35.9
 
 
Pinging yahoo.com [2001:4998:c:1023::5] with 32 bytes of data:
Reply from 2001:4998:c:1023::5: time=35ms 
Reply from 2001:4998:c:1023::5: time=33ms 
 
Ping statistics for 2001:4998:c:1023::5:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 35ms, Average = 34ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...2e 0f 6e 30 e3 ca ......Microsoft Virtual WiFi Miniport Adapter
 11...4c 0f 6e 30 e3 ca ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
 10...64 31 50 5b 9a 12 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.13     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.13    281
        10.0.0.13  255.255.255.255         On-link         10.0.0.13    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.13    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.13    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.13    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::200:caff:fe11:2233
  1    306 ::1/128                  On-link
 11     33 2601:642:c304:5cd0::/64  On-link
 11    281 2601:642:c304:5cd0:65c2:5702:b86f:aa67/128
                                    On-link
 11    281 2601:642:c304:5cd0:9841:2c27:f034:7c01/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::65c2:5702:b86f:aa67/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/09/2018 01:29:37 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070005).
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000200,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000291EBC0.72).  hr = 0x80070005, Access is denied.
.
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002b0,(null),0,REG_BINARY,0000000000CBE2C0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {45d35aeb-8d1c-40b0-8940-1f5119fdd6a7}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001f4,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,0000000002ACEE00.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {0db341a9-789d-49d0-8202-fbf48a3a6e69}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001bc,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,0000000001A8EDB0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fe405e00-92da-4d0d-8021-bc12d6cdd488}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001b0,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,00000000029FEEB0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {5a229821-ce24-49cc-b476-a1bee8eb98a4}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
 
System errors:
=============
Error: (04/10/2018 10:49:08 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:44:10 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:42:30 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:29:56 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:29:19 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:25:28 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:21:35 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:47 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:47 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:25 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Type with the following error: 
%%5 = Access is denied.
 
 
 
Microsoft Office Sessions:
=========================
Error: (04/09/2018 01:29:37 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070005
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000200,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000291EBC0.72)0x80070005, Access is denied.
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000002b0,(null),0,REG_BINARY,0000000000CBE2C0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {45d35aeb-8d1c-40b0-8940-1f5119fdd6a7}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001f4,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,0000000002ACEE00.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {0db341a9-789d-49d0-8202-fbf48a3a6e69}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001bc,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,0000000001A8EDB0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fe405e00-92da-4d0d-8021-bc12d6cdd488}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001b0,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,00000000029FEEB0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {5a229821-ce24-49cc-b476-a1bee8eb98a4}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
 
=========================== Installed Programs ============================
 
4500_G510gm_Help (HKLM-x32\...\{DF0B357C-5874-47D0-81E7-79AA890B0CE0}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510gm (HKLM-x32\...\{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (HKLM-x32\...\{28379381-B56A-43e1-B505-3098D82B1C30}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Flash Player 29 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Flash Player 29 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{ECD0D4B5-FFA9-6E1B-A08D-58E82EA5EEB9}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
BleachBit (HKLM-x32\...\BleachBit) (Version: 2.0 - BleachBit)
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{F08A7C44-17FC-ED74-831E-5BCA9D5B77AD}) (Version: 2010.0617.855.14122 - ATI) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cuphead (HKLM-x32\...\Cuphead_is1) (Version:  - )
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (HKLM-x32\...\WT087342) (Version: 2.2.0.95 - WildTangent) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Escape Rosecliff Island (HKLM-x32\...\WT087360) (Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (HKLM-x32\...\WT087372) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.20.286 - SurfRight B.V.)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{EB58480C-0721-483C-B354-9D35A147999F}) (Version: 2.3.6 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{97174E88-52F9-445A-A28E-704A45332D19}) (Version: 4.0.108.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.5.37.19 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.8.47.1 - Hewlett-Packard Company)
HP Touchpoint Analytics Client (HKLM\...\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}) (Version: 4.0.2.1439 - HP Inc.)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{B5FC1E1B-E70D-45F1-8E40-A3C30698B323}) (Version: 4.0.9.0 - Hewlett-Packard Company)
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Jewel Quest 3 (HKLM-x32\...\WT087373) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT087379) (Version: 2.2.0.95 - WildTangent) Hidden
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.13225.3 - Linksys LLC)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32\...\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{A4DDB2AB-ECCD-4C3A-8633-77D5A1A0E542}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Project64 version 2.3.2.202 (HKLM-x32\...\{BEB5FB69-4080-466F-96C4-F15DF271718B}_is1) (Version: 2.3.2.202 - )
qBittorrent 4.0.4 (HKLM-x32\...\qBittorrent) (Version: 4.0.4 - The qBittorrent project)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.18.322.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6206 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30120 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3023 - CyberLink Corp.) Hidden
Revo Uninstaller 2.0.5 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.5 - VS Revo Group, Ltd.)
RogueKiller version 12.12.11.0 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12.12.11.0 - Adlice Software)
RtVOsd (HKLM\...\{091A0130-A82F-4A6D-9C61-3BBBB3289030}) (Version: 1.0.6 - Realtek Semiconductor Corp.)
SharpKeys (HKLM-x32\...\{636E94DA-99C0-448F-A931-3DAD83B4975F}) (Version: 3.5.0000 - RandyRants.com)
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.6.1 - Sophos Limited)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.27.1 - Synaptics Incorporated)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
Virtual Families (HKLM-x32\...\WT087414) (Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (HKLM-x32\...\WT087513) (Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: Officejet 4500 G510g-m
Description: Officejet 4500 G510g-m
Class Guid: 
Manufacturer: 
Service: 
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Microsoft Streaming Clock Proxy
Description: Microsoft Streaming Clock Proxy
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: MSPCLOCK
Device ID: SW\{97EBAACC-95BD-11D0-A3EA-00A0C9223196}\{53172480-4791-11D0-A5D6-28DB04C10000}
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".
 
Name: Microsoft Streaming Quality Manager Proxy
Description: Microsoft Streaming Quality Manager Proxy
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: MSPQM
Device ID: SW\{DDF4358E-BB2C-11D0-A42F-00A0C9223196}\{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 65%
Total physical RAM: 2810.9 MB
Available physical RAM: 967.99 MB
Total Virtual: 5619.99 MB
Available Virtual: 2552.37 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:281.46 GB) (Free:196.03 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.33 GB) (Free:2.35 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HT
 
Administrator            Guest                    H               
 
========================= Restore Points ==================================
 
 
**** End of log ****
 
 
 
 
 
 
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by H (administrator) on 10-04-2018 at 11:36:20
Running from "C:\Users\H\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP G62 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
Hosts file not detected in the default directory
 
Hosts file not detected in the default directory
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global defaultcurhoplimit=64 icmpredirects=enabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : HT
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2E-0F-6E-30-E3-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : hsd1.ca.comcast.net.
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 4C-0F-6E-30-E3-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:642:c304:5cd0:65c2:5702:b86f:aa67(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:642:c304:5cd0:9841:2c27:f034:7c01(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::65c2:5702:b86f:aa67%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.13(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, April 08, 2018 1:10:09 PM
   Lease Expires . . . . . . . . . . : Tuesday, April 17, 2018 10:49:08 AM
   Default Gateway . . . . . . . . . : fe80::200:caff:fe11:2233%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 306974574
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-4D-BF-59-64-31-50-5B-9A-12
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 64-31-50-5B-9A-12
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{3148C8AC-8391-4966-9317-70DD997EF426}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4005:802::200e
  172.217.5.110
 
 
Pinging google.com [2607:f8b0:4005:802::200e] with 32 bytes of data:
Reply from 2607:f8b0:4005:802::200e: time=17ms 
Reply from 2607:f8b0:4005:802::200e: time=16ms 
 
Ping statistics for 2607:f8b0:4005:802::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  2001:4998:44:41d::4
  2001:4998:58:1836::11
  2001:4998:c:1023::4
  2001:4998:44:41d::3
  2001:4998:58:1836::10
  2001:4998:c:1023::5
  98.137.246.8
  98.138.219.231
  72.30.35.10
  98.137.246.7
  98.138.219.232
  72.30.35.9
 
 
Pinging yahoo.com [2001:4998:c:1023::5] with 32 bytes of data:
Reply from 2001:4998:c:1023::5: time=35ms 
Reply from 2001:4998:c:1023::5: time=33ms 
 
Ping statistics for 2001:4998:c:1023::5:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 35ms, Average = 34ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...2e 0f 6e 30 e3 ca ......Microsoft Virtual WiFi Miniport Adapter
 11...4c 0f 6e 30 e3 ca ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
 10...64 31 50 5b 9a 12 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.13     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.13    281
        10.0.0.13  255.255.255.255         On-link         10.0.0.13    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.13    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.13    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.13    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::200:caff:fe11:2233
  1    306 ::1/128                  On-link
 11     33 2601:642:c304:5cd0::/64  On-link
 11    281 2601:642:c304:5cd0:65c2:5702:b86f:aa67/128
                                    On-link
 11    281 2601:642:c304:5cd0:9841:2c27:f034:7c01/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::65c2:5702:b86f:aa67/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/09/2018 01:29:37 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070005).
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000200,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000291EBC0.72).  hr = 0x80070005, Access is denied.
.
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002b0,(null),0,REG_BINARY,0000000000CBE2C0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {45d35aeb-8d1c-40b0-8940-1f5119fdd6a7}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001f4,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,0000000002ACEE00.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {0db341a9-789d-49d0-8202-fbf48a3a6e69}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001bc,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,0000000001A8EDB0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fe405e00-92da-4d0d-8021-bc12d6cdd488}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001b0,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,00000000029FEEB0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {5a229821-ce24-49cc-b476-a1bee8eb98a4}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
 
System errors:
=============
Error: (04/10/2018 10:49:08 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:44:10 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:42:30 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:29:56 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:29:19 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:25:28 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:21:35 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:47 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:47 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (04/10/2018 10:18:25 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Type with the following error: 
%%5 = Access is denied.
 
 
 
Microsoft Office Sessions:
=========================
Error: (04/09/2018 01:29:37 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070005
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000200,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,000000000291EBC0.72)0x80070005, Access is denied.
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000002b0,(null),0,REG_BINARY,0000000000CBE2C0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {45d35aeb-8d1c-40b0-8940-1f5119fdd6a7}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001f4,SYSTEM\CurrentControlSet\Services\VSS\Diag\Shadow Copy Optimization Writer,0,REG_BINARY,0000000002ACEE00.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {0db341a9-789d-49d0-8202-fbf48a3a6e69}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001bc,SYSTEM\CurrentControlSet\Services\VSS\Diag\COM+ REGDB Writer,0,REG_BINARY,0000000001A8EDB0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fe405e00-92da-4d0d-8021-bc12d6cdd488}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000006b0,(null),0,REG_BINARY,000000000214E490.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {7d1d357b-cdec-46e5-b7c7-d87b313f3acd}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001b0,SYSTEM\CurrentControlSet\Services\VSS\Diag\Registry Writer,0,REG_BINARY,00000000029FEEB0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Name: Registry Writer
   Writer Instance ID: {5a229821-ce24-49cc-b476-a1bee8eb98a4}
 
Error: (04/08/2018 07:47:23 PM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000a68,(null),0,REG_BINARY,000000000816E2B0.72)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {37a9dfdc-8ded-4c5f-85b3-ce0f30b41504}
 
 
=========================== Installed Programs ============================
 
4500_G510gm_Help (HKLM-x32\...\{DF0B357C-5874-47D0-81E7-79AA890B0CE0}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510gm (HKLM-x32\...\{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (HKLM-x32\...\{28379381-B56A-43e1-B505-3098D82B1C30}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Flash Player 29 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Flash Player 29 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{ECD0D4B5-FFA9-6E1B-A08D-58E82EA5EEB9}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
BleachBit (HKLM-x32\...\BleachBit) (Version: 2.0 - BleachBit)
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{F08A7C44-17FC-ED74-831E-5BCA9D5B77AD}) (Version: 2010.0617.855.14122 - ATI) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cuphead (HKLM-x32\...\Cuphead_is1) (Version:  - )
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (HKLM-x32\...\WT087342) (Version: 2.2.0.95 - WildTangent) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Escape Rosecliff Island (HKLM-x32\...\WT087360) (Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (HKLM-x32\...\WT087372) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.20.286 - SurfRight B.V.)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{EB58480C-0721-483C-B354-9D35A147999F}) (Version: 2.3.6 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{97174E88-52F9-445A-A28E-704A45332D19}) (Version: 4.0.108.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.5.37.19 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.8.47.1 - Hewlett-Packard Company)
HP Touchpoint Analytics Client (HKLM\...\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}) (Version: 4.0.2.1439 - HP Inc.)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{B5FC1E1B-E70D-45F1-8E40-A3C30698B323}) (Version: 4.0.9.0 - Hewlett-Packard Company)
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Jewel Quest 3 (HKLM-x32\...\WT087373) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT087379) (Version: 2.2.0.95 - WildTangent) Hidden
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.13225.3 - Linksys LLC)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32\...\{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{A4DDB2AB-ECCD-4C3A-8633-77D5A1A0E542}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Project64 version 2.3.2.202 (HKLM-x32\...\{BEB5FB69-4080-466F-96C4-F15DF271718B}_is1) (Version: 2.3.2.202 - )
qBittorrent 4.0.4 (HKLM-x32\...\qBittorrent) (Version: 4.0.4 - The qBittorrent project)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.18.322.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6206 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30120 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3023 - CyberLink Corp.) Hidden
Revo Uninstaller 2.0.5 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.5 - VS Revo Group, Ltd.)
RogueKiller version 12.12.11.0 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12.12.11.0 - Adlice Software)
RtVOsd (HKLM\...\{091A0130-A82F-4A6D-9C61-3BBBB3289030}) (Version: 1.0.6 - Realtek Semiconductor Corp.)
SharpKeys (HKLM-x32\...\{636E94DA-99C0-448F-A931-3DAD83B4975F}) (Version: 3.5.0000 - RandyRants.com)
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.6.1 - Sophos Limited)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.27.1 - Synaptics Incorporated)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
Virtual Families (HKLM-x32\...\WT087414) (Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers - The Secret City (HKLM-x32\...\WT087513) (Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: Officejet 4500 G510g-m
Description: Officejet 4500 G510g-m
Class Guid: 
Manufacturer: 
Service: 
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Microsoft Streaming Clock Proxy
Description: Microsoft Streaming Clock Proxy
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: MSPCLOCK
Device ID: SW\{97EBAACC-95BD-11D0-A3EA-00A0C9223196}\{53172480-4791-11D0-A5D6-28DB04C10000}
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".
 
Name: Microsoft Streaming Quality Manager Proxy
Description: Microsoft Streaming Quality Manager Proxy
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: MSPQM
Device ID: SW\{DDF4358E-BB2C-11D0-A42F-00A0C9223196}\{97EBAACB-95BD-11D0-A3EA-00A0C9223196}
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 65%
Total physical RAM: 2810.9 MB
Available physical RAM: 967.99 MB
Total Virtual: 5619.99 MB
Available Virtual: 2552.37 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:281.46 GB) (Free:196.03 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.33 GB) (Free:2.35 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HT
 
Administrator            Guest                    H              
 
========================= Restore Points ==================================
 
 
**** End of log ****
 
 
 
 
 
 
No malware found with MBAR
 
 
 
 
 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/10/2018 01:22:25 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * TBS [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/10/2018 01:31:51 PM
Execution time: 0 hours(s), 9 minute(s), and 26 seconds(s)
 
 
 
 
 
 
 
 
 

Edited by throwaway1333, 10 April 2018 - 03:37 PM.


#4 Broni

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Posted 10 April 2018 - 07:29 PM

MBAM log is missing.

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#5 throwaway1333

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Posted 10 April 2018 - 10:50 PM

Crap! sorry about that 

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 4/10/18
Scan Time: 11:49 AM
Log File: ea3bee84-3cef-11e8-9432-6431505b9a12.json
Administrator: Yes
 
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.4682
License: Trial
 
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: HT\H
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 270224
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 25 min, 48 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)

Edited by throwaway1333, 10 April 2018 - 10:51 PM.


#6 Broni

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Posted 10 April 2018 - 10:59 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program

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#7 throwaway1333

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Posted 11 April 2018 - 12:51 AM

Ok something very strange happened that's never happened before... I ran temp file cleaner and then adwcleaner. i restarted, a message popped up saying failed to connect to windows service notifications or something . Also a windows message popped up telling me to turn on firewall but it wont let me and now it wont let my computer connect to any network to connect to internet. When i troubleshoot with windows diagnostic it says could not detect proxy settings

I have no idea where to go from here and am quite nervous ..

Edited by throwaway1333, 11 April 2018 - 01:16 AM.


#8 throwaway1333

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Posted 11 April 2018 - 01:15 AM

Ok so i panicked and decided to do a system restore, thinking maybe the past scan messed something up, and now i'm not getting any messages and am able to connect to the internet.

I cant post the adwcleaner report because when i restarted a message popped up saying unable to connect to windows service for notifications or something. Im nervous to redo the scan on the chance ill have to system restore again.. Should i just go ahead and do it anyways?

#9 Broni

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Posted 11 April 2018 - 07:26 PM

Skip AdwCleaner and go with Sophos.


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#10 throwaway1333

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Posted 11 April 2018 - 11:52 PM

I did the Sophos scan, but it says no threats found... hoping that's the case and it was just some sort of fluke with adwcleaner ... should I do anything else?



#11 Broni

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Posted 12 April 2018 - 06:36 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.


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#12 throwaway1333

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Posted 13 April 2018 - 01:29 AM

Thank you, BC Advisor! I feel a lot better now. appreciate the help.



#13 Broni

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Posted 13 April 2018 - 07:42 PM

You're very welcome p22002759.gif


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