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BSOD only when playing games....


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#1 ickray

ickray

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Posted 07 April 2018 - 04:08 PM

Hello, 

 

Out of nowhere my PC has been starting to crash ONLY while gaming. I haven't updated my drivers recently, so I decided to update them all and do memory checks, though it hasn't helped. I disabled multicore rendering in cs:go, which seems to have stopped the crashing for that game, but others still crash. I'm getting DRIVER_IRQL_NOT_LESS_OR_EQUAL and IRQL_NOT_LESS_OR_EQUAL BSOD's. The 0x0000000a error string seems to be a constant here. Here are screen shots of bluescreen view. From the errors, it seems like it is a driver that is causing this, but I can't seem to pinpoint which one. Thanks in advance for any help.

 

 

https://imgur.com/a/CtBcJ

 

https://imgur.com/a/FxGxA

 

 

PC Specs: Win 10x64

                   i7-6700k

                   16gb ddr4 ram

                   GTX 980 SC


Edited by ickray, 07 April 2018 - 04:22 PM.


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#2 Chris Cosgrove

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Posted 07 April 2018 - 05:16 PM

First of all - welcome to BC !

 

The file ntoskrnl.exe seems to be getting the blame for this. As this is a system file the first thing to do is to run SFC (System File Checker). To do this type 'Command' into the search/cortana box. The result you want should be at the very top of the list. RIGHT click on it and select 'Run as administrator'. You will then get a small black screened window with white text and a blinking underscore at the end of all the text. Type, without the ' ', 'SFC /scannow' - it's not case sensitive - and press 'Enter'. Note that there is a space between 'SFC' and '/scannow'.

 

SFC will now start to run. It can take quite a while, up to an hour would not be totally unusual. Do NOT interrupt it before it is finished. When it finishes it will supply a report which will say one of three things, I translate freely -

 

No problems found

Problems found and fixed

Problems found and not fixed

 

If you get either of the first two go back to playing your games and see if it bluescreens again, if it does, post back.

If you get the third one, run SFC a second time, and if you get the same report, post back.

 

Chris Cosgrove


Edited by Chris Cosgrove, 07 April 2018 - 05:17 PM.





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