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usb-c to hdmi and hdmi ports not working on laptop

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#1 sniper8752


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  • Local time:03:44 AM

Posted 07 April 2018 - 09:49 AM

I have a dell xps 15 laptop.  I have two usb-c to hdmi adapters.  Neither of them work.  The adapters have a light on them, and when plugged in to the laptop, it does not come on for either of them.  The display does not detect the hdmi signal either.  When I plugin the adapter though, the laptop does detect it because it plays that audio sound when you plug in a device.  When plugging directly from hdmi->hdmi, this does not work either.  

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