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Where are my 8GB?


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#1 vrapp

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Posted 06 April 2018 - 11:59 PM

Looking in Task Manager, if I select "resource values - memory - values", I can see that, for instance, Windows Explorer is using 32.6MB. If I switch to Percentage, it's 1.7%. This means that 100% is 32.6/1.7*100 = 1.882GB. Google Chrome is using 347MB = 17.2%, which gives close 2GB. 

 

Indeed, if I run World of Tanks (about 1.3GB) and Chrome at the same time, there will be memory shortage.

But the amount of RAM is 8GB (in PC Properties: "Installed Memory (RAM): 8.00 GB (7.79 GB usable)". Where is the rest?

 

This is Windows 10 x64 version 1709.


Edited by britechguy, 09 April 2018 - 09:12 AM.
Moved from Win10 Discussion to Win10 Support


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#2 britechguy

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Posted 07 April 2018 - 08:51 AM

Well, have you used the expanded/details view in Task manager where the columns for CPU, Memory, Disk, Network, and GPU usage are presented?

 

Look down the Memory column at all the myriad background processes and the small chunks of memory they're using and do the math.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 vrapp

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Posted 07 April 2018 - 09:11 PM

I already did the math, in the first paragraph. 



#4 MadmanRB

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Posted 07 April 2018 - 09:39 PM

well keep in mind that storage claims and ram capacity is never what it says on the side of the box.

As for what is causing issues, its probably chrome.

Chrome can be a real memory hog better close it off before you game.

Also look for other tasks running in the background.

Is this a pre built machine?


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#5 vrapp

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Posted 08 April 2018 - 08:36 AM

The issue is not in being out of memory, but in the memory apparently being much less than what's installed.

 

Machine does not matter - windows does recognize that 8GB are installed; but at the same it says that 100% is only 2GB. So it looks like even though windows has 8GB, it uses only 2GB.

 

I tried on another win10x64 machine, and see the same: machine has 8GB, task manager is using 0.6% = 19.4MB, which gives 3.2GB.

 

How about you try it on yours and post what you see?



#6 britechguy

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Posted 08 April 2018 - 09:23 AM

Task Manager, Processes Tab, Detail View:

task_mgr_processes_tab.jpg

 

 

Task Manager, Performance Tab with focus on Memory Item:

task_mgr_perf_tab.jpg

 

If your total (or near total, some can be reserved for system use) installed memory does not show in the latter tab then I would suspect that you have a problem with a memory module.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#7 MadmanRB

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Posted 08 April 2018 - 11:24 AM

Indeed it could be a bad module.

Or two at this rate if this is a dual channel setup


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#8 vrapp

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Posted 09 April 2018 - 09:03 AM

OK, so if on the first screen that you posted, you change from Values to Percents, what will you see?

Attached File  p1.png   39.13KB   0 downloads



#9 britechguy

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Posted 09 April 2018 - 09:11 AM

What earthly difference does it make?

 

If you look at the second screen that I showed, you will either know immediately that the system recognizes all of your installed memory or not.   That's the first thing to determine.

 

It also wouldn't hurt for you to publish a Speccy system snapshot and provide the web address for it in your message.  Here are downloadable step-by-step instructions for doing this:

                     - Using Speccy,  PDF Format 
                     - Using Speccy,  MS-Word Format


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 





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