My wife's laptop was in dire need of a fresh reset, so she backed up her files, went into recovery options, and reset the PC back to it's original settings. Now that it's finally done, the PC loads to a BSOD stating the computer needs to be repaired.
"The operating system couldn't be loaded because a critical system driver is missing or contains errors.
Error code: 0xc0000221
You'll need to use recovery tools. If you don't have any installation media, contact your PC administrator or PC/Device manufacturer."
So naturally, there was never a Windows recovery disc created.
I did a little searching and downloaded Microsoft's Media Creation Tool with a Windows 10 install/repair file. I booted from USB and got it to load, but neither option to install or repair worked.
I have tried the "refresh your PC" option, as well as "reset your PC" again, and get a message "Unable to reset your PC. A required drive partition is missing."
I also tried using the Windows Startup Repair option and get a message stating "Startup Repair couldn't repair your PC."
Part of me wanted to run the TOSHIBA Maintenance Utility, but that only gives the option of deleting all data and partitions from the hard disc. I don't care about the data, as it was already backed up, but I' afraid of not being able to do a fresh install of Windows without a recovery disc or installation disc. The PC originally came with Windows 8 I believe, and was upgraded to Windows 10.
The PC is a Toshiba Satellite Radius Laptop (model #P55W-B5112). It was running a x64 version of Windows 10 and it came with Windows 8 pre-installed from the factory. If any other information is needed, please let me know.
Any advice would be appreciated!