Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

uninstalls failing


  • Please log in to reply
7 replies to this topic

#1 godfather55v

godfather55v

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:10 PM

Posted 04 April 2018 - 04:42 PM

trying to uninstall a program and it's bombing out w/ a 1628 error.  So that tells me that it doesn't have read/write rights to the "AppData/Local/Temp" directory.  Sure enough it's marked read only.  i can change permissions, make read/write, even deleted it and left the uninstaller create it all w/ no luck.  Upon further investigation it appears that no programs in the "uninstall program list" are able to uninstall.

 

kind of looking for some guidance.

 

this is a windows server 2012 (not r2)  it's a simple setup, small office nothing crazy, like 5 computers.

 

 

Attached Files



BC AdBot (Login to Remove)

 


#2 Allan

Allan

  • BC Advisor
  • 8,646 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:10 PM

Posted 04 April 2018 - 04:55 PM

Add Take Ownership to your context menu and take ownership of that folder (https://www.tenforums.com/tutorials/3841-add-take-ownership-context-menu-windows-10-a.html). See if that helps. You may have to do it before AND during the uninstall process. You can also try Revo (https://www.revouninstaller.com/revo_uninstaller_free_download.html)



#3 godfather55v

godfather55v
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:10 PM

Posted 04 April 2018 - 10:15 PM

taking ownership didn't do much.  It's weird, when the uninstaller runs it creates a directory in the appdata temp dir w/ an exe.  When 1628 error pops up i can go in that dir and create a txt file, edit it and delete it.  



#4 Allan

Allan

  • BC Advisor
  • 8,646 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:10 PM

Posted 05 April 2018 - 06:24 AM

When the new directory is created, take ownership of it DURING the uninstall process. At the same time, take ownership of the parent directory.



#5 godfather55v

godfather55v
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:10 PM

Posted 05 April 2018 - 09:42 AM

it creates the directory so fast that and then deletes it again before i even have a chance to do anything.



#6 Allan

Allan

  • BC Advisor
  • 8,646 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:04:10 PM

Posted 05 April 2018 - 09:45 AM

Okay. Have you tried Revo? If that doesn't work, re-install the program and then try to uninstall it with Revo.


Edited by Allan, 05 April 2018 - 09:45 AM.


#7 godfather55v

godfather55v
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:10 PM

Posted 05 April 2018 - 10:42 AM

uninstalled w/ revo, now i'm getting the same error during installs



#8 xrobwx

xrobwx

  • Members
  • 248 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Panama City Beach, FL USA
  • Local time:03:10 PM

Posted 23 April 2018 - 06:49 PM

I remember having an issue similar to this, I had to add and give permissions to TrustedInstaller. (If I remember correctly) WIndows Server 2008 R2. Is the folder on the server or client?


7581204627.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users