This is my first post on Bleeping, though I've lurked here for many years!
Dell Latitude E6440
Kingston SSD drive
Windows 7 x64 SP1
So this is a strange issue I'm wondering if we can all solve together. I have several Dell Latitude E6440s that we use for offsite support. All of these devices run Windows 7 (x64) and have only the most basic of software such as built in OS tools, Chrome, and McAfee antivirus. Anytime I launch an application (calculator to Chrome, doesn't matter), the machine takes forever to respond. The reason? It tries to seek something from the DVD drive and until the DVD drive makes a noise, the computer will not respond. This seems to happen even on a fresh install and only on this model Latitude E6440.
I've uploaded a sound of the DVD drive "beeping" as it does before the machine becomes responsive again. Can't seem to upload media files.
Things I've tried to fix it:
-Reinstalled OS without any other software (nope)
-Reinstall DVD reader drivers (nope)
-Disable DVD reader in device manager (nope)
-Disable DVD from bootup in bios (nope)
-Swapping DVD drives (nope)
-Removed DVD drive (this worked, but we need to have these installed)
Never come across this problem on any machine before and we definitely can't just remove the drives. Hoping someone out there has a fix! Thanks everyone!
Edited by Androsszit, 04 April 2018 - 01:18 PM.