Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Recent issue bug with word has stopped working

  • Please log in to reply
1 reply to this topic

#1 mjohnson007


  • Members
  • 16 posts
  • Local time:08:00 AM

Posted 03 April 2018 - 07:27 PM

We have Windows 7 users with Office 2016 Pro.  Recently ONLY users of Word have this issue.  If they try to open a doc invoking Word the doc will not open.  They get a Word has stopped reponsing error.  And then word wants to open in safe mode and will have the doc in recovery mode.


If the user open Word first then open the same original doc, the doc open with no issue.


There is no issue with Excel, powerpoint,etc, only word is being affected.


Seems to be Microsoft patch related.


I tried installing update kb40118295 but it states update not needed.



BC AdBot (Login to Remove)


#2 hamluis



  • Moderator
  • 56,277 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:00 AM

Posted 03 April 2018 - 08:04 PM



Is Office 2016 properly updated?



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users