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Computer randomly turns off, or blue screen or...


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5 replies to this topic

#1 dansmail26

dansmail26

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Posted 03 April 2018 - 05:04 PM

Been having some issues, Computer randomly turns off, or blue screen or when I push the power button to turn it off as soon as I release it it restarts.  Sometimes when it wakes from sleep it doesn't wake up the monitor either, I have to reboot.

I have run memory diagnostics, I suspect the radeon hd5670 card though.

Any ideas?  here are the specs-

http://speccy.piriform.com/results/cZhPslFjgVxxzDdAK7zTcmk

 

Appreciate any help.  My wife is a semi-pro photographer and I am taking the brunt of these problems...

 

 

 

 



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#2 hamluis

hamluis

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Posted 03 April 2018 - 06:19 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.

 

Louis



#3 dansmail26

dansmail26
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Posted 03 April 2018 - 06:54 PM

Thanks!

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Admin (administrator) on 03-04-2018 at 19:53:17
Running from "C:\Users\Admin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: M68MT-S2P Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/03/2018 06:45:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 06:20:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 06:13:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents.  hr = 0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {1a22453e-fff9-47c6-964d-ec76fd1667f4}
 
Error: (04/03/2018 05:42:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents.  hr = 0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {1e10993d-ded6-4750-8c23-fb5c14c7b82f}
 
Error: (04/03/2018 05:04:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 04:42:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 04:38:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 11:18:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 11:15:18 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetDiskComponents.  hr = 0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {775fd86f-47a7-4476-90e0-695bab7a881d}
 
Error: (04/03/2018 09:11:11 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (04/03/2018 06:44:55 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (04/03/2018 06:20:02 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (04/03/2018 06:20:00 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:14:19 PM on ‎4/‎3/‎2018 was unexpected.
 
Error: (04/03/2018 05:44:57 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (04/03/2018 05:04:14 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (04/03/2018 04:41:55 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (04/03/2018 04:41:52 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:39:11 PM on ‎4/‎3/‎2018 was unexpected.
 
Error: (04/03/2018 04:38:14 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.01 service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (04/03/2018 04:38:12 PM) (Source: BugCheck) (User: )
Description: 0x000000f4 (0x0000000000000003, 0xfffffa800a1e35f0, 0xfffffa800a1e38d0, 0xfffff800055c10e0)C:\Windows\MEMORY.DMP040318-16723-01
 
Error: (04/03/2018 04:38:11 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:49:14 AM on ‎4/‎3/‎2018 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (04/03/2018 06:45:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 06:20:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 06:13:12 PM) (Source: VSS)(User: )
Description: IVssAsrWriterBackup::GetDiskComponents0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {1a22453e-fff9-47c6-964d-ec76fd1667f4}
 
Error: (04/03/2018 05:42:12 PM) (Source: VSS)(User: )
Description: IVssAsrWriterBackup::GetDiskComponents0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {1e10993d-ded6-4750-8c23-fb5c14c7b82f}
 
Error: (04/03/2018 05:04:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 04:42:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 04:38:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 11:18:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/03/2018 11:15:18 AM) (Source: VSS)(User: )
Description: IVssAsrWriterBackup::GetDiskComponents0x80070057, The parameter is incorrect.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: ASR Writer
   Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Name: ASR Writer
   Writer Instance ID: {775fd86f-47a7-4476-90e0-695bab7a881d}
 
Error: (04/03/2018 09:11:11 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.12 - GIGABYTE)
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.1 - Adobe Systems Incorporated)
Adobe Flash Player 24 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 24.0.0.194 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Adobe Lightroom (HKLM-x32\...\{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}) (Version: 6.8 - Adobe Systems Incorporated)
Adobe Photoshop CC 2017 (HKLM-x32\...\PHSP_18_0) (Version: 18.0.0 - Adobe Systems Incorporated)
Amazon.com Kindle Fire (HKLM\...\Kindle Fire Drivers) (Version:  - )
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Application Profiles (HKLM-x32\...\{B44212D2-C9B1-062F-A5C4-6057FBC9FDD8}) (Version: 2.0.4238.33951 - Advanced Micro Devices, Inc.)
AviSynth 2.5 (HKLM-x32\...\AviSynth) (Version:  - )
Backup4all Professional 4 (HKLM-x32\...\{9376C020-3D08-47A3-8F0E-F4AE6A7396E1}) (Version: 4.8.275 - Softland)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
calibre (HKLM-x32\...\{5B27E69E-F59D-4B62-901F-F6981C826A5A}) (Version: 3.4.0 - Kovid Goyal)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.6.0.0 - Canon Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.4.4 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.7.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.20.13 - Canon Inc.)
Canon IJWCS - Common Profile Extention Data (HKLM-x32\...\IJWCS - Common Profile Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-1 series Extention Data (HKLM-x32\...\IJWCS - PRO-1 series Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-10 series Extention Data (HKLM-x32\...\IJWCS - PRO-10 series Extention Data) (Version: 1.0.0 - Canon Inc.)
Canon IJWCS - PRO-100 series Extention Data (HKLM-x32\...\IJWCS - PRO-100 series Extention Data) (Version: 1.1.0 - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 5.5.0 - Canon Inc.)
Canon MG3600 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3600_series) (Version: 1.00 - Canon Inc.)
Canon MG3600 series On-screen Manual (HKLM-x32\...\Canon MG3600 series On-screen Manual) (Version: 7.8.0 - Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.6.1 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.6.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Print Studio Pro (HKLM-x32\...\Print Studio Pro) (Version: 2.2.2 - Canon Inc.)
Canon PRO-100 series On-screen Manual (HKLM-x32\...\Canon PRO-100 series On-screen Manual) (Version: 7.5.0 - Canon Inc.)
Canon PRO-100 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_PRO-100_series) (Version:  - Canon Inc.)
Canon PRO-100 series User Registration (HKLM-x32\...\Canon PRO-100 series User Registration) (Version:  - Canon Inc.‎)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.8.5 - Canon Inc.)
Card Data Recovery  (HKLM-x32\...\Card Data Recovery) (Version:  - Tenorshare, Inc.)
Catalyst Control Center Next Localization BR (HKLM\...\{585A6A74-1DED-8DA0-32F1-F5EFA485DFB1}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{A0649E20-C57C-DCFA-AE1B-1CE1CB9D98A8}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{35F79A5D-00E2-8C19-D929-2E85DEA4252D}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{F05F0B6E-9999-55D0-C323-D06DF0E2B59F}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{CBABB5FD-BD69-8969-729A-5659E11D9518}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{98527BF3-A8E0-B8CF-7297-436B714FC576}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{D6CD1B25-53E6-C2F8-FA99-F89138A9C86F}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{487C3865-3005-F04A-FBA4-F4239E02A847}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{D80AD200-548C-B62B-32AE-BF3CD7AA7EA2}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{D21BFF5C-51AA-4C15-1C91-6A1087FDC373}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{04F0FFCB-D9A5-2332-2697-CA47C0424AF2}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{47F2FFDC-3D6A-CED6-0B54-6E7082D5B29B}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{5608D1B6-6483-9FA3-7297-C2CFC3FCE747}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{1FCA484A-5A9E-9C91-F050-257D1F311A0C}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{D8FB03AE-A326-0C12-AC47-B898FE73FA94}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{F7876D2E-CDCD-CE53-0E88-995B57A94B58}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{3BAB5AC8-EF35-FED0-BCEB-9306D05EDE1C}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{746E086C-023A-A79C-DBE1-062E773FF6C8}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{1C44BB26-1941-DB44-D5E8-C455F89EE6E6}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{BE7F26CB-6E91-7673-7130-80C36FBF13DE}) (Version: 2016.0226.1531.27895 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.41 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)
ColorMunki Display 1.1.4 (HKLM-x32\...\ColorMunki Display_is1) (Version: 1.1.4 - X-Rite)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
D7500 (HKLM-x32\...\{85466D35-4A30-4D87-A4D3-EF8DCA30492B}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden
DMIView B8.0717.01 (HKLM-x32\...\{3EE1008C-11A1-4F4F-8DB7-27573924DE78}) (Version: 1.4 - Gigabyte)
Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.)
Duplicate Cleaner Free 3.2.3 (HKLM-x32\...\Duplicate Cleaner Free) (Version: 3.2.3 - DigitalVolcano Software Ltd)
DVDFab 9.1.2.2 (08/01/2014) (HKLM-x32\...\DVDFab 9_is1) (Version:  - Fengtao Software Inc.)
EaseUS Data Recovery Wizard 8.0 (HKLM-x32\...\EaseUS Data Recovery Wizard 8.0_is1) (Version:  - EaseUS)
Easy Tune 6 B10.0528.1 (HKLM-x32\...\{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE) Hidden
Easy Tune 6 B10.0528.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
EOSCount ActiveX control (HKLM-x32\...\{63B230BF-D745-4ECC-B773-EA25A9AFDC36}) (Version: 2.3.5 - Sergey Vasilevskiy)
EOSInfo (HKLM-x32\...\{CC23FF9A-989C-4DEB-8970-50E6E4862315}) (Version: 0.2.0 - astrojargon.net)
Face_Wizard B10.0408.01 (HKLM-x32\...\{E76FCE6B-9999-4250-8C75-B2DA4AD41268}) (Version: 1.00.0000 - Gigabyte)
ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Free M4a to MP3 Converter 8.2 (HKLM-x32\...\Free M4a to MP3 Converter_is1) (Version:  - ManiacTools.com)
GoGear VIBE Device Manager (HKLM-x32\...\{CC8E0363-B20C-4792-8A1C-8DF5E01B68A6}) (Version: 01.06 - Philips)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Gramblr (HKLM\...\Gramblr) (Version: 2.9.129 - Gramblr Team)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart D7500 Printer Driver Software 13.0 Rel. 4 (HKLM\...\{2F478590-A2A6-43E3-A567-A89A5F38AAC4}) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.5.37.19 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.8.47.1 - Hewlett-Packard Company)
HP Touchpoint Analytics Client (HKLM\...\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}) (Version: 4.0.2.1439 - HP Inc.)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PaperLabel (HKLM-x32\...\{D9D8F2CF-FE2D-4644-9762-01F916FE90A9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (HKLM-x32\...\{20EFC9AA-BBC1-4DFD-81FF-99654F71CBF8}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (HKLM-x32\...\{B28635AB-1DF3-4F07-BFEA-975D911B549B}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Malwarebytes version 3.4.4.2398 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.4.2398 - Malwarebytes)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.5015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 59.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.2 (x64 en-US)) (Version: 59.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 59.0.2.6656 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5896 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.5015.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.5015.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.5015.1000 - Microsoft Corporation) Hidden
ON_OFF Charge B10.0427.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 3.6.9001 - ooVoo LLC.)
Oracle VM VirtualBox 4.3.12_ZZZZ (HKLM\...\{B5121457-0126-4E62-BCBF-6DC7C73D9E4A}) (Version: 4.3.12 - Oracle Corporation)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
Photo DVD Maker Professional 8.10 (HKLM-x32\...\Photo DVD Maker Professional) (Version: 8.10 - Anvsoft Inc.)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
PS_SF_04_D7500_Software_Min (HKLM-x32\...\{8F2F98F2-3219-4FAB-A3E1-359CD6DDF9CD}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version: 5.2.7-r116720-release - Raptr, Inc)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6409 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6449 - Realtek Semiconductor Corp.)
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
Sapphire TRIXX (HKLM-x32\...\Sapphire TRIXX) (Version:  - )
SeaTools for Windows (HKLM-x32\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.7 - Seagate Technology)
Shape Collage (HKLM-x32\...\ShapeCollage) (Version:  - Shape Collage Inc.)
Skype version 8.18 (HKLM-x32\...\Skype_is1) (Version: 8.18 - Skype Technologies S.A.)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sothink Movie DVD Maker (HKLM-x32\...\{4F94119D-1B71-400e-9F04-B4E5CEAE71F8}_is1) (Version: 3.5 - SourceTec Software Co., LTD)
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden
Symantec Endpoint Protection (HKLM\...\{8A02B375-AA8C-422D-A230-D3E6BABFABB5}) (Version: 12.1.6318.6100 - Symantec Corporation)
tinySpell 1.9.40 (HKLM-x32\...\tinySpell_is1) (Version:  - KEDMI Scientific Computing)
Tixati (HKLM-x32\...\tixati) (Version:  - )
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TorrentRover v1.1.7 (HKLM-x32\...\{9E6B8CE7-E8C0-482D-928E-A332A93BD84F}) (Version: 1.1.7 - John Loper II (All Rights Reserved))
TorrentRover v1.2.2 (HKLM-x32\...\{9DA26B93-6C03-48C3-B14E-30C0C5924589}) (Version: 1.2.2 - John Loper II (All Rights Reserved))
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden
TryMyUIRecorder 1.0.3 (HKLM\...\4295-7270-9283-5586) (Version: 1.0.3 - TryMyUI, Inc.)
TryMyUIRecorder 1.0.3 (HKLM-x32\...\4295-7270-9283-5586) (Version: 1.0.3 - TryMyUI, Inc.)
UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden
UserTesting (HKCU\...\UserTestingPlugin) (Version:  - UserTesting.com)
Verizon Cloud (HKLM\...\Verizon Cloud) (Version: 15.3.7.9 - Verizon)
ViewSonic Monitor Drivers (HKLM-x32\...\{B4FEA924-630D-11D4-B78E-005004566E4D}) (Version:  - )
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
WhatUsersDo-Screen-Recorder version 1.0 (HKLM-x32\...\{E13A55D7-EC52-44B7-A55A-5D24AA8101E3}_is1) (Version: 1.0 - WhatUsersDo Ltd)
WinCDEmu (HKLM-x32\...\WinCDEmu) (Version: 3.6 - Bazis)
WinDFT (HKLM-x32\...\{065F384A-5C64-4532-814A-A24BA5374503}) (Version: 1.0.0 - HGST)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Driver Package - Amazon.com (WinUSB) KindleFireUsbDeviceClass  (12/03/2012 1.2.0000.00000) (HKLM\...\32F8755FAEB4107085D8EB430DFE56CD6E5ADDB7) (Version: 12/03/2012 1.2.0000.00000 - Amazon.com)
Windows Driver Package - Leaf Imaging Ltd. Image  (12/03/2014 1.2.0.0) (HKLM\...\B758007C752D28F7C3542875CEEBDADCAE5941AE) (Version: 12/03/2014 1.2.0.0 - Leaf Imaging Ltd.)
Windows Driver Package - Phase One / Mamiya V-Grip USB Driver (12/03/2014 1.2.0.0) (HKLM\...\3F504CC0B024052107934E093CC26DA720256A7A) (Version: 12/03/2014 1.2.0.0 - Phase One / Mamiya)
Windows Driver Package - Phase One A/S (WinUSB) USBDevice  (12/03/2014 1.13.0.0) (HKLM\...\7C6570ABBEB2F08EFBC23ED7925AE72DA6167BD8) (Version: 12/03/2014 1.13.0.0 - Phase One A/S)
WinZip 11.2 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B2}) (Version: 11.3.8261 - WinZip Computing, S.L. )
Wondershare Video Converter Ultimate(Build 8.0.0.10) (HKLM-x32\...\Wondershare Video Converter Ultimate_is1) (Version: 8.0.0.10 - Wondershare Software)
X-Rite Device Services Manager (HKLM-x32\...\{1E18A923-CDF1-4D1C-93B2-AD4CC5BD33EA}) (Version: 2.4.1 - X-Rite)
 
========================= Memory info: ===================================
Percentage of memory in use: 58%
Total physical RAM: 8190.46 MB
Available physical RAM: 3432.76 MB
Total Virtual: 15146.77 MB
Available Virtual: 9919.75 MB
 
========================= Partitions: =====================================
1 Drive c: (system) (Fixed) (Total:111.69 GB) (Free:0.92 GB) NTFS
2 Drive d: (4tb data) (Fixed) (Total:3725.9 GB) (Free:789.36 GB) NTFS
3 Drive e: (Emily!) (CDROM) (Total:0.42 GB) (Free:0 GB) UDF
4 Drive f: (backup disk) (Fixed) (Total:1397.16 GB) (Free:872.48 GB) NTFS
7 Drive m: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.02 GB) NTFS
 
========================= Users: ========================================
User accounts for \\BLACKBOX
 
Admin                    Administrator            Guest                    
 
 
**** End of log ****

Edited by hamluis, 04 April 2018 - 06:05 AM.


#4 hamluis

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Posted 04 April 2018 - 06:15 AM

While itself is not asserted to be malware...the use of any torrent program (including TorrentRover) increases system vulnerability.

 

FWIW.

 

Insufficient free space on C: partition.  Generally suggested minimum for free space on partition of your size...is 15% of total partition space.  You have less than 1GB free space on a partition of 111GB.  I would address that (first) as a possible cause of your problems.

 

Louis



#5 dansmail26

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Posted 04 April 2018 - 07:43 AM

Thanks, I did have that drive cleaned up before and it was still crashing.  Yesterday I cleaned up  lot of junk and forgot to empty the trash, lol.

I moved this to the 'bsod' forum, I see I posted it in the wrong one originally.

Thanks for the help!



#6 hamluis

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Posted 04 April 2018 - 09:38 AM

:thumbup2:

 

To avoid confusion, this topic is now closed.

 

Louis


Edited by hamluis, 04 April 2018 - 09:38 AM.





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