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Links Problem


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63 replies to this topic

#1 Bert1

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Posted 03 April 2018 - 11:24 AM

My PC is XP SP3 Home, IE8. Links to some Websites and Videos will not open them. Can someone out there please tell me what I can do to correct this on my PC? I don't use the computer very often but would like to have this corrected. Thanks, B1

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#2 JohnC_21

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Posted 03 April 2018 - 11:32 AM

A lot of websites will no longer work with IE8. Firefox ESR is the last browser to work on XP. Install it and see if you can access the links.

 

You will need to download the 32bit.

 

https://www.mozilla.org/en-US/firefox/organizations/all/

 

I would consider getting a new computer because XP is out of date and no longer supported with Security Updates. Chromebooks work well for only browsing the internet and looking at email if you cannot budget for a more expensive Windows computer. 


Edited by JohnC_21, 03 April 2018 - 11:34 AM.


#3 Bert1

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Posted 03 April 2018 - 04:43 PM

Thanks JC21. I;m already on 32bit so I Downloaded Firefox ESR. No luck still won't access the links. Thanks again, B1

#4 JohnC_21

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Posted 03 April 2018 - 05:06 PM

Can you provide one of the links. This only happens on certain links, correct?



#5 Bert1

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Posted 04 April 2018 - 12:31 PM

JohnC_21, sorry, I can't provide a link as I never know when it will happen or on which one as it happens so often and it happens on many links when I select one from the search list provided. Example is if I ask for information like this, "links don't work on XP", I get the standard "Website can't be found", etc or something like that. Hope this helps and thanks for your help. B1

#6 JohnC_21

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Posted 04 April 2018 - 01:20 PM

See if using OpenDNS servers solves the problem. Remember to flush the DNS and browser cache. There is a link on the page showing how to flush DNS.

 

https://support.opendns.com/hc/en-us/articles/228006947-Windows-XP



#7 Bert1

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Posted 04 April 2018 - 03:15 PM

JohnC_21, this is what I get off your link after 2 tries as with so many other links: "Internet Explorer cannot display the webpage".B1

#8 JohnC_21

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Posted 04 April 2018 - 04:31 PM

It looks like a problem with XP. You can attempt to reset TCP/IP.  In an admin account open a command prompt and type.

netsh int ip reset c:\resetlog.txt

reboot.

 

If that does not work open Device Manager. Right click the network adapter you use to connect to the internet. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line into your next post.



#9 Bert1

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Posted 04 April 2018 - 05:44 PM

JohnC_21, how do I get into the admin account and open a command prompt and type what you showed me to do? I'm sorry but I'm not to knowledable on the computers. Thanks, B1.

Edited by Bert1, 04 April 2018 - 06:06 PM.


#10 JohnC_21

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Posted 04 April 2018 - 06:40 PM

Right click the clock in the System Tray and select Adjust Date and Time. If it allows you to do this then you are an admin.

 

Click Start > Run and type:

 

CMD

 

This will open the command prompt. It should have a prompt of C:\Windows\System32

 

Type the tcp command I posted.


Edited by JohnC_21, 04 April 2018 - 06:41 PM.


#11 Bert1

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Posted 05 April 2018 - 11:24 AM

JC, the first "run cmd" didn't work,so I did as you said and did the second one, but "copy and paste wouldn't copy so I wrote it down on paper to send to you. It was the only one listed in the window. Here it is: V1394\NIC1394. B1

Edited by Bert1, 05 April 2018 - 11:47 AM.


#12 JohnC_21

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Posted 05 April 2018 - 11:55 AM

That's not what I was expecting. I was expecting something like in the below page. Vendor and Device ID exactly as shown. 

 

https://www.makeuseof.com/tag/how-to-find-unknown-device-drivers-by-their-vendor-device-id/

 

Edit: What is the make and model of the computer? An HP? If a desktop was this network card added later?

 

From this HP thread the 1394 device is for firewire, not your Ethernet. You are connected via Ethernet or by Wifi?

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Drivers-for-network-adapters-after-reinstall/td-p/2915397


Edited by JohnC_21, 05 April 2018 - 12:34 PM.


#13 Bert1

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Posted 05 April 2018 - 12:15 PM

JC, again, from your above link I get "Internet Explorer cannot display the webpage". Make and Model is: Dell computer,Dimension 3000, Windows XP Home Edition Service Pack 3 {build 2600}. Hope this is the information you are asking for and need. Thanks, B1.

#14 JohnC_21

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Posted 05 April 2018 - 12:37 PM

Is there a service tag number on the side of the computer? Please post it.

 

I was looking for a Hardware ID similar to this:

 

Ethernet conroller: PCI\VEN_8086&DEV_1092&SUBSYS_30BB103C&REV_02

 

1335260977079.hardware-id.png


Edited by JohnC_21, 05 April 2018 - 12:38 PM.


#15 Bert1

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Posted 05 April 2018 - 04:08 PM

JC, I went through the whole list shown in the XP Hardware Ids and didn't find anything similar to your above example. There is a tag on the side but what is shown are 3 different numbers. 1) Product Key Number: Mod Edit:  Removed product key - Hamluis. 2) Numbers below the code bar: 00043-573-260-503 3) Narrow Extreme Right side: X10-60264 These were all the numbers shown there. Hope this helps. Thanks, B1


Edited by hamluis, 05 April 2018 - 04:47 PM.





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