This is my first post here and I tried to do my due diligence - please do let me know if I should provide more info. Also I'm amazed at all the content and the great answers other people are getting, pretty amazing!
So, I did my first clean Windows 10 installation some days ago after an update of my Windows 7 (yeah, I know...) failed miserably. Long story short, I wiped the system SSD, installed a new Windows 10 Pro, activated it. So far so good. Sadly, I'm getting a lot of new crashes since the installation.
- Crashes manifest as instant freezes, where the screen remains visible frozen for some seconds (sometimes with the sound looping) and then the machine reboots.
- Time between crashes varies a lot. Sometimes it runs for hours without crash, sometimes I get one 3 minutes after boot.
- No BSOD is shown, also I can't find any dump file using tools such as BlueScreenView.
- I checked the Reliability Monitor from Microsoft, but it simply shows "Windows was not properly shut down", without further info.
- Crashes seem to happen more often (it is hard to say really) when in a game or while watching some YouTube video - but sometimes crashes also simply occur while doing something in the Windows explorer.
- Crashes have happened before the Windows update also, but only very infrequently (say, once a week as compared to several times daily).
- Another (probably rather unreliable) observation: it seems that when I get some crashes in a row and keep restarting the system it gets more stable... i.e. runs for some hours afterwards without crashes.
What I have tried so far to remedy this (without luck):
- Checked and updated all drivers (I used DriverEasy for this, also double checked NVidia graphics driver manually.)
- Ran memory check
- Reset Virtual Memory
- Ran disk check on the system SDD
- Ran system file checker
- Disabled SSD hibernation
- Ran just about every Troubleshoot utility that Windows provides
I have read some other topics and seen that posting a Speccy snapshot usually is one of the first ways to provide information on the system, so I went ahead and did that:
B/c of the fresh windows installation I have a suspicion that this is a hardware issue - but I couldn't begin to say what kind. Also it seems strange to me that a hardware issue would crash more frequently now than it did with my old Windows installation... I'd love to get some input here before I start shopping for expensive replacement parts.
Edited by Dolgthrasir, 03 April 2018 - 02:29 PM.