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Infected with Trojan.agent.cxba & Rootkit.smartservice (A)


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11 replies to this topic

#1 FunkTech

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Posted 03 April 2018 - 12:05 AM

I have been unsuccessful with removing Trojan.agent.cxba & Rootkit.smartservice (A) with emsisoft or malwarebyes

 

 



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#2 Aura

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Posted 03 April 2018 - 06:56 AM

Hi FunkTech :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
    This being said, it's time to clean-up some malware, so let's get started, shall we? :)

    iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
    Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the right version of FRST for your system:
  • FRST 32-bit
  • FRST 64-bit
    Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
  • Move the executable (FRST.exe or FRST64.exe) on your Desktop
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Copy/paste the following inside the text area:
    Start::
    CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
    CMD: bcdedit.exe /set {default} recoveryenabled yes
    End::
    
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply
    [/list]

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My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 FunkTech

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Posted 04 April 2018 - 07:47 AM

Fix result of Farbar Recovery Scan Tool (x64) Version: 14.03.2018
Ran by Home (04-04-2018 05:46:51) Run:2
Running from C:\Users\Home\Downloads
Loaded Profiles: Home &  (Available Profiles: Home)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes

*****************


========= bcdedit.exe /set {bootmgr} displaybootmenu yes =========

The operation completed successfully.

========= End of CMD: =========


========= bcdedit.exe /set {default} recoveryenabled yes =========

The operation completed successfully.

========= End of CMD: =========


==== End of Fixlog 05:46:52 ====



#4 FunkTech

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Posted 04 April 2018 - 07:50 AM

this file is not able to delete still

 

C:\WINDOWS\System32\Drivers\lmidgknq.sys

rootkit.smartservice (A)



#5 Aura

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Posted 04 April 2018 - 08:04 AM

For the next part, you'll need to download the FRST executable a clean computer, and move them on your USB Flash Drive. That USB can only be inserted in the infected computer if it is either shutdown, or in the Windows RE. Otherwise, the infection will mess with the files on the USB and you'll have to restart.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:
  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • Another computer (clean of infection)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
Preparing the USB Flash Drive
  • Download the right version of FRST for your system from a clean computer:
    • FRST 32-bit
    • FRST 64-bit
      Note: Only the right version will run on your system, the other will throw an error message. So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using.
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
Boot in the Recovery Environment
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note: If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.
  • Once in the Windows RE, plug the USB Flash Drive in the computer
Once in the command prompt
  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Scan button and wait for the scan to complete
  • A log called FRST.txt will be saved on your USB Flash Drive. Attach it in your next reply

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#6 Aura

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Posted 07 April 2018 - 10:04 AM

Hi FunkTech,

Are you still with me?

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#7 FunkTech

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Posted 09 April 2018 - 10:21 PM

sorry took me forever to actually get into the right mode on windows 10

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14.03.2018
Ran by SYSTEM on MININT-USUDE0A (10-04-2018 03:11:50)
Running from f:\
Platform: Windows 10 Pro Version 1703 15063.786 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Apple_KbdMgr] => C:\Program Files\Boot Camp\Bootcamp.exe [746816 2014-01-31] (Apple Inc.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [508128 2016-07-01] (Adobe Systems Incorporated)
HKLM\...\Run: [ShadowPlay] => "C:\WINDOWS\system32\rundll32.exe" C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart
HKLM\...\Run: [AdobeGCInvoker-1.0] => C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGCInvokerUtility.exe [315880 2018-01-05] (Adobe Systems, Incorporated)
HKLM\...\Run: [emsisoft anti-malware] => c:\program files\emsisoft anti-malware\a2guard.exe [8833056 2018-04-02] (Emsisoft Ltd)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [298296 2018-03-25] (Apple Inc.)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe [1871344 2018-02-22] (Adobe Systems Inc.)
HKLM-x32\...\Run: [Adobe Creative Cloud] => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe [2380480 2016-05-31] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [587288 2017-12-19] (Oracle Corporation)
HKU\Default\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [517120 2017-03-18] (Microsoft Corporation)
HKU\Default User\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [517120 2017-03-18] (Microsoft Corporation)
Startup: C:\Users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\stipends.lnk [2017-10-06]
ShortcutTarget: stipends.lnk -> C:\Program Files (x86)\Tweed\answer.exe (No File)
Startup: C:\Users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\upd.lnk [2017-10-06]
ShortcutTarget: upd.lnk -> C:\windows\system32\config\systemprofile\AppData\Roaming\winlog.VBS (No File)
Startup: C:\Users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\verifiable.lnk [2018-04-01]
ShortcutTarget: verifiable.lnk -> C:\Program Files (x86)\Surfers\Holsteins.exe (No File)
Startup: C:\Users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\verifiableverifiable.lnk [2018-04-01]
ShortcutTarget: verifiableverifiable.lnk -> C:\Program Files (x86)\keywords\lilacs.exe (No File)
GroupPolicy: Restriction <==== ATTENTION

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

"HKLM\System\ControlSet001\Services\mgeax" => removed successfully
C:\Windows\System32\drivers\lmijmqtw.sys => moved successfully
C:\Users\Home\AppData\Local\Temp\gimi.exe => moved successfully
C:\Users\Home\AppData\Local\Temp\uninstall.exe => moved successfully
C:\Users\Home\AppData\Local\uprdzhs\upmgwdt.exe => moved successfully
C:\Users\Home\AppData\Local\uprdzhs\uprdzhs.exe => moved successfully
S2 a2AntiMalware; C:\Program Files\Emsisoft Anti-Malware\a2service.exe [9356776 2018-04-02] (Emsisoft Ltd)
S2 AdobeUpdateService; C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe [737984 2016-05-31] (Adobe Systems Incorporated)
S2 AGSService; C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe [2319848 2018-01-05] (Adobe Systems, Incorporated)
S2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2018-03-14] (Apple Inc.)
S2 AppleOSSMgr; C:\Windows\system32\AppleOSSMgr.exe [226112 2014-01-31] ()
S2 BcmBtRSupport; C:\Windows\system32\BtwRSupportService.exe [2255064 2017-11-15] (Broadcom Corporation.)
S2 bgsvcgen; C:\WINDOWS\SysWOW64\bgsvcgen.exe [139264 2017-06-07] (SOURCENEXT)
S2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6479136 2018-03-27] (Malwarebytes)
S3 Sense; C:\Program Files\Windows Defender Advanced Threat Protection\MsSense.exe [3913064 2017-03-18] (Microsoft Corporation)
S2 ss_conn_service; C:\Program Files\SAMSUNG\USB Drivers\25_escape\conn\ss_conn_service.exe [743688 2014-12-02] (DEVGURU Co., LTD.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [342264 2017-03-18] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [102816 2017-07-10] (Microsoft Corporation)
S2 AVG Antivirus; "C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe" [X]
S3 avgbIDSAgent; "C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe" [X]
S2 avgsvc; "C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe" [X]
S2 NvContainerLocalSystem; "C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe" -s NvContainerLocalSystem -a -f "C:\ProgramData\NVIDIA\NvContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\LocalSystem" -r -p 30000
S3 NvContainerNetworkService; "C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe" -s NvContainerNetworkService -f "C:\ProgramData\NVIDIA\NvContainerNetworkService.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\NvContainer\plugins\NetworkService" -r -p 30000
S2 NvTelemetryContainer; "C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe" -s NvTelemetryContainer -f "C:\ProgramData\NVIDIA\NvTelemetryContainer.log" -l 3 -d "C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\plugin"

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 applemtm; C:\Windows\system32\DRIVERS\applemtm.sys [12288 2013-09-06] (Apple Inc.)
S3 applemtp; C:\Windows\system32\DRIVERS\applemtp.sys [39424 2013-09-06] (Apple Inc.)
S3 bcbtums; C:\Windows\system32\drivers\bcbtums.sys [170712 2017-11-15] (Broadcom Corporation.)
S3 BCM43XX; C:\Windows\system32\DRIVERS\bcmwl63a.sys [7686872 2017-11-15] (Broadcom Corporation)
S1 cdrbsdrv; C:\Windows\System32\Drivers\cdrbsdrv.sys [38944 2017-06-07] (B.H.A Corporation)
S3 dg_ssudbus; C:\Windows\system32\DRIVERS\ssudbus.sys [131984 2017-05-18] (Samsung Electronics Co., Ltd.)
S1 epp; C:\PROGRAM FILES\EMSISOFT ANTI-MALWARE\epp.sys [124552 2018-04-03] (Emsisoft Ltd)
S1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [76192 2018-03-19] ()
S3 ETDSMBus; C:\Windows\System32\drivers\ETDSMBus.sys [32840 2017-11-15] (ELAN Microelectronic Corp.)
S3 hitmanpro37; C:\WINDOWS\system32\drivers\hitmanpro37.sys [55232 2018-04-02] ()
S1 HWiNFO32; C:\WINDOWS\SysWOW64\drivers\HWiNFO64A.SYS [27552 2017-11-16] (REALiX™)
S4 MBAMChameleon; C:\Windows\System32\Drivers\MbamChameleon.sys [193768 2018-04-09] (Malwarebytes)
S3 MBAMFarflt; C:\Windows\System32\DRIVERS\farflt.sys [112864 2018-04-09] (Malwarebytes)
S3 MBAMProtection; C:\Windows\system32\DRIVERS\mbam.sys [44768 2018-04-09] (Malwarebytes)
S1 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [253664 2018-04-09] (Malwarebytes)
S3 MBAMWebProtection; C:\Windows\system32\DRIVERS\mwac.sys [102112 2018-04-09] (Malwarebytes)
S3 NvStreamKms; C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [30144 2017-08-17] (NVIDIA Corporation)
S3 nvvad_WaveExtensible; C:\Windows\system32\drivers\nvvad64v.sys [50808 2017-11-16] (NVIDIA Corporation)
S3 nvvhci; C:\Windows\System32\drivers\nvvhci.sys [57792 2017-08-17] (NVIDIA Corporation)
S3 SDFRd; C:\Windows\System32\drivers\SDFRd.sys [31128 2017-03-18] ()
S3 SensorsAlsDriver; C:\Windows\System32\drivers\WUDFRd.sys [220672 2017-03-18] (Microsoft Corporation)
S3 ssudmdm; C:\Windows\system32\DRIVERS\ssudmdm.sys [166288 2017-05-18] (Samsung Electronics Co., Ltd.)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44632 2017-03-18] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [294816 2017-03-18] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [121248 2017-03-18] (Microsoft Corporation)
S4 wmoiouag; C:\Windows\System32\drivers\xheuxbp.sys [79064 2017-10-06] (Malwarebytes)
S3 avgbdisk; \SystemRoot\system32\drivers\avgbdiska.sys [X]
S3 avgbidsdriver; \SystemRoot\system32\drivers\avgbidsdrivera.sys [X]
S3 avgbidsh; \SystemRoot\system32\drivers\avgbidsha.sys [X]
S3 avgblog; \SystemRoot\system32\drivers\avgbloga.sys [X]
S3 avgbuniv; \SystemRoot\system32\drivers\avgbuniva.sys [X]
S3 avgHwid; \SystemRoot\system32\drivers\avgHwid.sys [X]
S2 avgMonFlt; \SystemRoot\system32\drivers\avgMonFlt.sys [X]
S3 avgRdr; \SystemRoot\system32\drivers\avgRdr2.sys [X]
S0 avgRvrt; \SystemRoot\system32\drivers\avgRvrt.sys [X]
S3 avgSnx; \SystemRoot\system32\drivers\avgSnx.sys [X]
S1 avgSP; \SystemRoot\system32\drivers\avgSP.sys [X]
S3 avgStm; \SystemRoot\system32\drivers\avgStm.sys [X]
S3 avgVmm; \SystemRoot\system32\drivers\avgVmm.sys [X]
S4 govjnlen; System32\drivers\hdalav.sys [X]
S3 MSPCLOCK; \SystemRoot\system32\DRIVERS\MSPCLOCK.sys [X]
S1 utmimfrq; \??\C:\WINDOWS\system32\drivers\utmimfrq.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-04-10 03:10 - 2018-04-10 03:10 - 000000000 _____ C:\Recovery.txt
2018-04-09 17:40 - 2018-04-09 17:45 - 000278792 _____ C:\Windows\ntbtlog.txt
2018-04-09 17:35 - 2018-04-09 17:40 - 000193768 ____N (Malwarebytes) C:\Windows\System32\Drivers\MbamChameleon.sys
2018-04-09 17:20 - 2018-04-09 17:47 - 000102112 _____ (Malwarebytes) C:\Windows\System32\Drivers\mwac.sys
2018-04-09 17:20 - 2018-04-09 17:20 - 000000000 ___HD C:\Users\Public\Documents\AdobeGC
2018-04-04 04:46 - 2018-04-04 04:46 - 000000764 _____ C:\Users\Home\Downloads\Fixlog.txt
2018-04-04 04:45 - 2018-04-04 04:45 - 002403328 _____ (Farbar) C:\Users\Home\Downloads\FRST64.exe
2018-04-03 20:11 - 2018-04-03 20:11 - 000000000 ____D C:\New folder
2018-04-03 20:10 - 2018-04-03 20:10 - 000000000 ____D C:\Office
2018-04-03 20:05 - 2018-04-03 20:05 - 000001824 _____ C:\Users\Public\Desktop\iTunes.lnk
2018-04-03 20:04 - 2018-04-03 20:04 - 000000000 ____D C:\Program Files\iTunes
2018-04-03 20:04 - 2018-04-03 20:04 - 000000000 ____D C:\Program Files\iPod
2018-04-03 19:43 - 2018-04-03 19:43 - 000000000 ____D C:\Windows\System32\Tasks\Apple
2018-04-03 19:43 - 2018-04-03 19:43 - 000000000 ____D C:\Program Files (x86)\Apple Software Update
2018-04-03 19:22 - 2018-04-03 19:23 - 272307016 _____ (Apple Inc.) C:\Users\Home\Downloads\iTunes64Setup.exe
2018-04-02 20:57 - 2018-04-09 17:48 - 000000803 _____ C:\Users\Home\Desktop\Windows 10 Update Assistant.lnk
2018-04-02 20:55 - 2018-04-02 20:55 - 000000000 ____D C:\Windows\Panther
2018-04-02 20:42 - 2018-04-02 20:50 - 000000000 ____D C:\ProgramData\Emsisoft
2018-04-02 20:41 - 2018-04-09 17:50 - 000000000 ____D C:\Program Files\Emsisoft Anti-Malware
2018-04-02 20:40 - 2018-04-02 20:40 - 002171200 _____ (Emsisoft Ltd) C:\Users\Home\Downloads\EmsisoftAntiMalwareWebSetup(1).exe
2018-04-02 20:32 - 2018-04-02 20:32 - 000001001 _____ C:\Users\Public\Desktop\Firefox.lnk
2018-04-02 20:32 - 2018-04-02 20:32 - 000000000 ____D C:\Program Files\Mozilla Firefox
2018-04-02 20:32 - 2018-04-02 20:32 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2018-04-02 20:18 - 2018-04-02 20:18 - 000004132 _____ C:\Windows\System32\.crusader
2018-04-02 19:51 - 2018-04-02 20:19 - 000055232 _____ C:\Windows\System32\Drivers\hitmanpro37.sys
2018-04-02 19:49 - 2018-04-02 20:18 - 000000000 ____D C:\ProgramData\HitmanPro
2018-04-02 19:46 - 2018-04-02 20:02 - 000000000 ____D C:\AdwCleaner
2018-04-01 21:16 - 2018-04-01 21:16 - 000004608 _____ C:\Windows\SECOH-QAD.exe
2018-04-01 20:53 - 2018-04-09 17:47 - 000112864 _____ (Malwarebytes) C:\Windows\System32\Drivers\farflt.sys
2018-04-01 20:53 - 2018-04-09 17:47 - 000044768 _____ (Malwarebytes) C:\Windows\System32\Drivers\mbam.sys
2018-04-01 20:53 - 2018-04-09 17:40 - 000253664 ____N (Malwarebytes) C:\Windows\System32\Drivers\mbamswissarmy.sys
2018-04-01 20:53 - 2018-04-01 20:53 - 000001920 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2018-04-01 20:53 - 2018-04-01 20:53 - 000000000 ____D C:\ProgramData\Malwarebytes
2018-04-01 20:53 - 2018-04-01 20:53 - 000000000 ____D C:\Program Files\Malwarebytes
2018-04-01 20:53 - 2018-03-19 11:57 - 000076192 _____ C:\Windows\System32\Drivers\mbae64.sys
2018-04-01 20:44 - 2018-04-03 18:27 - 000000000 ____D C:\Program Files (x86)\Surfers
2018-04-01 20:44 - 2018-04-03 18:27 - 000000000 ____D C:\Program Files (x86)\keywords
2018-04-01 20:44 - 2018-04-03 18:27 - 000000000 ____D C:\Program Files (x86)\commencement
2018-04-01 20:44 - 2018-04-02 21:40 - 000000000 ___HD C:\Program Files (x86)\Serenely
2018-04-01 20:44 - 2018-04-02 20:52 - 000000000 ___HD C:\Program Files (x86)\otero
2018-04-01 20:44 - 2018-04-01 21:14 - 000000000 ____D C:\ProgramData\10b45edb-3473-4b10-b57e-0ad402f4c858
2018-04-01 20:44 - 2018-04-01 20:44 - 000003992 _____ C:\Windows\System32\Tasks\dss handstands julie
2018-04-01 20:44 - 2018-04-01 20:44 - 000003960 _____ C:\Windows\System32\Tasks\whomping_stashed
2018-04-01 20:44 - 2018-04-01 20:44 - 000003952 _____ C:\Windows\System32\Tasks\shaves litany
2018-04-01 20:44 - 2018-04-01 20:44 - 000003946 _____ C:\Windows\System32\Tasks\fecund-homan
2018-04-01 20:44 - 2018-04-01 20:44 - 000003944 _____ C:\Windows\System32\Tasks\banshee_puy
2018-04-01 20:44 - 2018-04-01 20:44 - 000003906 _____ C:\Windows\System32\Tasks\tramps
2018-04-01 20:44 - 2018-04-01 20:44 - 000003886 _____ C:\Windows\System32\Tasks\tsdss handstands juliedss handstands julie
2018-04-01 20:44 - 2018-04-01 20:44 - 000003848 _____ C:\Windows\System32\Tasks\tswhomping_stashedwhomping_stashed
2018-04-01 20:44 - 2018-04-01 20:44 - 000003832 _____ C:\Windows\System32\Tasks\tsshaves litanyshaves litany
2018-04-01 20:44 - 2018-04-01 20:44 - 000003822 _____ C:\Windows\System32\Tasks\tsfecund-homanfecund-homan
2018-04-01 20:44 - 2018-04-01 20:44 - 000003822 _____ C:\Windows\System32\Tasks\tsbanshee_puybanshee_puy
2018-04-01 20:44 - 2018-04-01 20:44 - 000003780 _____ C:\Windows\System32\Tasks\tstrampstramps
2018-04-01 20:44 - 2018-04-01 20:44 - 000003072 _____ C:\Users\Home\AppData\Local\install_UEFIConfig.exe
2018-04-01 20:44 - 2018-04-01 20:44 - 000000012 _____ C:\Windows\b10816110
2018-04-01 20:43 - 2018-04-02 20:18 - 000000000 ____D C:\ProgramData\63222a5656614a0db155b6611c36deb5
2018-04-01 20:43 - 2018-04-01 21:14 - 000000000 ____D C:\Users\Home\AppData\Roaming\9d1d18f614614e62912e41eb7a04f449
2018-04-01 20:43 - 2018-04-01 20:46 - 000929792 _____ C:\Users\Home\AppData\Local\sham.db
2018-04-01 20:09 - 2018-04-01 20:09 - 000000000 ____D C:\Windows\UpdateAssistant
2018-04-01 03:08 - 2018-04-01 03:08 - 001261056 _____ C:\Windows\97bb2ef1efbf885bed4a3ddd0451173a.exe
2018-04-01 03:08 - 2018-04-01 03:08 - 000047240 _____ C:\Windows\uninstaller.dat
2018-03-18 14:21 - 2018-03-18 14:21 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
2018-03-18 12:10 - 2018-03-18 13:54 - 000000000 ____D C:\Users\Home\Desktop\DVD Recorder Files
2018-03-18 11:57 - 2018-02-18 03:53 - 001568672 _____ (Microsoft Corporation) C:\Windows\System32\appraiser.dll
2018-03-18 11:57 - 2018-02-18 03:53 - 000138144 _____ (Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
2018-03-18 11:57 - 2018-02-18 03:47 - 000389536 _____ (Microsoft Corporation) C:\Windows\System32\invagent.dll
2018-03-18 11:57 - 2018-02-18 03:46 - 000749472 _____ (Microsoft Corporation) C:\Windows\System32\generaltel.dll
2018-03-18 11:57 - 2018-02-18 03:46 - 000609184 _____ (Microsoft Corporation) C:\Windows\System32\devinv.dll
2018-03-18 11:57 - 2018-02-18 03:45 - 000664480 _____ (Microsoft Corporation) C:\Windows\System32\aeinv.dll
2018-03-18 11:57 - 2018-02-18 03:45 - 000461720 _____ (Microsoft Corporation) C:\Windows\System32\dcntel.dll
2018-03-18 11:57 - 2018-02-18 03:44 - 000273312 _____ (Microsoft Corporation) C:\Windows\System32\aepic.dll
2018-03-18 11:57 - 2018-02-18 03:36 - 000528288 _____ (Microsoft Corporation) C:\Windows\System32\pcasvc.dll
2018-03-18 11:57 - 2018-02-18 03:24 - 000213400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aepic.dll
2018-03-18 11:57 - 2018-02-09 21:49 - 000070040 _____ (Microsoft Corporation) C:\Windows\System32\win32appinventorycsp.dll
2018-03-18 11:57 - 2018-02-09 21:47 - 000270744 _____ (Microsoft Corporation) C:\Windows\System32\acmigration.dll
2018-03-18 11:57 - 2018-02-09 21:41 - 002003352 _____ (Microsoft Corporation) C:\Windows\System32\aitstatic.exe
2018-03-18 11:57 - 2018-02-09 21:40 - 000035224 _____ (Microsoft Corporation) C:\Windows\System32\DeviceCensus.exe
2018-03-18 11:57 - 2017-12-31 17:23 - 000045568 _____ (Microsoft Corporation) C:\Windows\System32\pcadm.dll
2018-03-18 11:57 - 2017-12-31 17:23 - 000029696 _____ (Microsoft Corporation) C:\Windows\System32\pcalua.exe
2018-03-18 11:54 - 2018-03-18 11:54 - 000004576 _____ C:\Windows\System32\Tasks\Adobe Flash Player NPAPI Notifier

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2018-04-10 03:11 - 2017-12-06 10:53 - 000000000 ____D C:\Users\Home\AppData\Local\uprdzhs
2018-04-09 17:52 - 2017-10-06 00:17 - 002797056 _____ C:\Windows\System32\lsixgrzsvc.exe
2018-04-09 17:50 - 2018-02-26 00:32 - 000000000 ____D C:\Windows10Upgrade
2018-04-09 17:50 - 2017-10-05 23:35 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2018-04-09 17:50 - 2017-03-18 03:40 - 018350080 _____ C:\Windows\System32\config\HARDWARE
2018-04-09 17:50 - 2017-03-18 03:40 - 000524288 _____ C:\Windows\System32\config\BBI
2018-04-09 17:49 - 2017-10-05 23:27 - 000000000 ____D C:\ProgramData\NVIDIA
2018-04-09 17:47 - 2016-12-15 16:11 - 000000000 ____D C:\ProgramData\UMS
2018-04-09 17:44 - 2018-02-11 19:52 - 000000000 ____D C:\Windows\System32\%LOCALAPPDATA%
2018-04-09 17:38 - 2017-10-05 23:37 - 004005174 _____ C:\Windows\System32\PerfStringBackup.INI
2018-04-09 17:36 - 2016-11-18 21:20 - 000000000 ____D C:\Users\Home\AppData\LocalLow\Mozilla
2018-04-09 17:22 - 2016-07-23 10:02 - 000001608 _____ C:\Users\Home\Desktop\send these dvds.txt
2018-04-09 17:20 - 2017-03-18 13:01 - 000000000 ____D C:\Windows\INF
2018-04-06 15:57 - 2017-03-18 13:03 - 000000000 ___HD C:\Program Files\WindowsApps
2018-04-06 15:57 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\AppReadiness
2018-04-06 15:56 - 2017-10-05 23:35 - 000004166 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{7C341C79-6648-420B-B5D7-95943E7D797A}
2018-04-05 06:26 - 2016-07-23 10:23 - 000000000 ____D C:\Users\Home\AppData\Local\Adobe
2018-04-04 04:46 - 2017-11-15 09:54 - 000000000 ____D C:\FRST
2018-04-03 20:03 - 2016-07-23 01:46 - 000000000 ____D C:\Program Files\Common Files\Apple
2018-04-03 18:27 - 2017-10-05 23:28 - 000000000 ____D C:\users\Home
2018-04-03 18:27 - 2017-10-05 23:26 - 000000000 ____D C:\Windows\System32\SleepStudy
2018-04-02 21:37 - 2016-07-23 12:08 - 000000000 ____D C:\Users\Home\AppData\Roaming\uTorrent
2018-04-02 21:26 - 2016-07-23 14:02 - 000000000 ____D C:\Program Files\KMSpico
2018-04-02 20:41 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\System32\Macromed
2018-04-02 20:32 - 2017-10-06 00:36 - 000000000 ____D C:\Users\Home\AppData\Roaming\Mozilla
2018-04-02 20:32 - 2017-10-06 00:36 - 000000000 ____D C:\Users\Home\AppData\Local\Mozilla
2018-04-02 20:23 - 2017-10-05 23:35 - 000002860 _____ C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1447894885-1666818618-3004480901-1001
2018-04-02 20:23 - 2016-07-23 08:28 - 000000000 ___RD C:\Users\Home\OneDrive
2018-04-02 19:24 - 2017-01-21 23:27 - 000000214 _____ C:\Windows\Tasks\CreateExplorerShellUnelevatedTask.job
2018-04-01 21:55 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\LiveKernelReports
2018-04-01 21:14 - 2017-10-06 00:21 - 000000000 ____D C:\Program Files (x86)\tubb
2018-04-01 21:14 - 2017-03-18 13:03 - 000000000 ____D C:\Program Files\Delete Diary Analyser
2018-04-01 21:00 - 2016-07-23 10:10 - 000000410 __RSH C:\ProgramData\ntuser.pol
2018-04-01 20:48 - 2017-10-06 00:19 - 000000034 _____ C:\Users\Public\Documents\{DE764086-1C0A-4DD3-90BA-0B93BDD794BE}
2018-04-01 20:43 - 2017-07-06 22:54 - 000000000 ____D C:\Program Files\UNP
2018-04-01 20:43 - 2016-10-19 21:03 - 000000000 ____D C:\Users\Home\AppData\Local\CrashDumps
2018-04-01 20:04 - 2017-10-06 02:12 - 000000000 ____D C:\Users\Home\Downloads\KMSpico 10.2.0 FINAL + Portable (Office and Windows 10 Activator) [TechTools]
2018-03-25 18:41 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\rescache
2018-03-23 18:39 - 2017-03-18 12:51 - 000000000 ____D C:\Windows\CbsTemp
2018-03-23 18:14 - 2016-07-23 09:39 - 000000000 ____D C:\Users\Home\AppData\Roaming\vlc
2018-03-22 21:12 - 2016-08-06 10:25 - 000000000 ____D C:\Users\Home\AppData\Roaming\dvdcss
2018-03-22 20:43 - 2017-09-29 22:07 - 000000000 ____D C:\Program Files\rempl
2018-03-21 20:45 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\System32\appraiser
2018-03-18 14:27 - 2015-10-29 23:24 - 000000167 _____ C:\Windows\win.ini
2018-03-18 13:11 - 2017-08-23 19:29 - 000000000 ____D C:\Users\Home\Desktop\måns-grebäck_shaded-larch-personal-use-only
2018-03-18 11:54 - 2017-10-05 23:35 - 000004386 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2018-03-18 11:54 - 2017-03-18 13:03 - 000000000 ____D C:\Windows\SysWOW64\Macromed

Files to move or delete:
====================
C:\Windows\Tasks\{7EBB3DD6-608E-03F8-D892-0826BF6D15C4}.job


Some files in TEMP:
====================
2018-04-01 20:42 - 2018-04-01 20:42 - 000024576 _____ (Stennett) C:\Users\Home\AppData\Local\Temp\capi.exe

==================== Known DLLs (Whitelisted) =========================


==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe
[2017-10-06 07:21] - [2017-10-06 07:21] - 000706560 _____ (Microsoft Corporation) 9CDA170849A4F66F4D68B3DBB3AC8394

C:\Windows\System32\wininit.exe
[2017-10-06 07:21] - [2017-10-06 07:21] - 000318232 _____ (Microsoft Corporation) 0242626678C83AE788C655C1990A3CC3

C:\Windows\explorer.exe
[2017-10-22 21:13] - [2017-09-29 21:42] - 004848952 _____ (Microsoft Corporation) 01078D46C77CE0D7DC584A29062A799D

C:\Windows\SysWOW64\explorer.exe
[2017-10-22 21:15] - [2017-09-29 18:06] - 004471368 _____ (Microsoft Corporation) F28807FD9CE1F66E59CDC0EECEDED8C0

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe
[2017-10-06 07:21] - [2017-10-06 07:21] - 000527976 _____ (Microsoft Corporation) C81F9707DEA008EED4071B5A39B7C76E

C:\Windows\System32\User32.dll
[2017-11-15 02:09] - [2017-11-01 21:13] - 001345600 _____ (Microsoft Corporation) B074ECE844C671332F89C7544DBFC74A

C:\Windows\SysWOW64\User32.dll
[2017-11-15 02:09] - [2017-11-01 21:04] - 001292360 _____ (Microsoft Corporation) BF2A7959C460D6B85A36410CACD6ACE3

C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2017-10-06 07:21] - [2017-10-06 07:21] - 001085440 _____ (Microsoft Corporation) AA7F1C36F5BC779964CFA4F98D224D9F

C:\Windows\System32\dnsapi.dll
[2017-10-22 21:14] - [2017-09-29 21:51] - 000661224 _____ (Microsoft Corporation) 6AFA66A457759C1FEC29A52612A67043

C:\Windows\SysWOW64\dnsapi.dll
[2017-10-22 21:15] - [2017-09-29 18:10] - 000508344 _____ (Microsoft Corporation) 1F4909406532C2FFCBD3683A65F7198F

C:\Windows\System32\Drivers\volsnap.sys
[2017-03-18 12:57] - [2017-03-18 12:57] - 000397216 _____ (Microsoft Corporation) E3429DBBEA3965BB96E24B16EF4A2551


==================== Association (Whitelisted) =============


==================== Restore Points  =========================


==================== Memory info ===========================

Percentage of memory in use: 10%
Total physical RAM: 8117.84 MB
Available physical RAM: 7302.74 MB
Total Virtual: 8117.84 MB
Available Virtual: 7337.18 MB

==================== Drives ================================

Drive c: (BOOTCAMP) (Fixed) (Total:208.7 GB) (Free:68.76 GB) NTFS ==>[drive with boot components (obtained from BCD)]
Drive e: (CCCOMA_X64FRE_EN-US_DV9) (CDROM) (Total:4.37 GB) (Free:0 GB) UDF
Drive f: (USE IT) (Removable) (Total:14.9 GB) (Free:14.89 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.5 GB) (Free:0.5 GB) NTFS


==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 465.8 GB) (Disk ID: 5CD2B279)

Partition: GPT.
Partition 2: (Not Active) - (Size=255.4 GB) - (Type=AF)
Partition 3: (Not Active) - (Size=620 MB) - (Type=AB)
Partition 4: (Active) - (Size=208.7 GB) - (Type=0C)

========================================================
Disk: 2 (Size: 14.9 GB) (Disk ID: 500A0DFF)
No partition Table on disk 2.

LastRegBack: 2018-04-01 20:18

==================== End of FRST.txt ============================



#8 Aura

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Posted 10 April 2018 - 08:02 AM

All good :) Now you should be able to install and run a scan with Malwarebytes.

j1Bynr2.pngMalwarebytes - Clean Mode
  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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#9 FunkTech

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Posted 10 April 2018 - 09:30 PM

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 4/10/18
Scan Time: 7:10 PM
Log File: 874c161c-3d2d-11e8-a5dd-c42c030c052b.json
Administrator: Yes

-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.4690
License: Trial

-System Information-
OS: Windows 10 (Build 15063.786)
CPU: x64
File System: NTFS
User: DESKTOP-NRO2NDQ\Home

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 324960
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 13 min, 22 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Adware.DotDo.Generic.TskLnk, C:\USERS\HOME\APPDATA\LOCAL\TEMP\NSE533.TMP\DCFRCGAQFE.EXE, Quarantined, [11748], [506341],1.0.4690

Physical Sector: 0
(No malicious items detected)


(end)



#10 Aura

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Posted 11 April 2018 - 10:44 AM

Now let's do a sweep with RogueKiller and AdwCleaner.

RQKuhw1.pngRogueKiller
  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply
zcMPezJ.pngAdwCleaner - Fix Mode
  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
Your next reply(ies) should therefore contain:
  • Copy/pasted RogueKiller clean log
  • Copy/pasted AdwCleaner clean log

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#11 Aura

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Posted 16 April 2018 - 09:25 AM

Hi FunkTech,

Are you still with me?

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#12 Aura

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Posted 18 April 2018 - 10:32 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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