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my External Hard Disk doesn't appear


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#1 mjrem93

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Posted 01 April 2018 - 07:59 PM

my usb hard drive 500GB doesn't appear when i connect it with my laptop 

but it works so fine if i connect it with the laptop and restart the laptop (that's mean it's works only if it boot with the windows)

 

 

 

**notice it 's not totally external hard drive it's internal hard drive with usb cable 

 

 

 

152262873330081.jpg

 

 

 

 

i tried this solutions :

 

- all drives up to date

- i changed my windows from 7 to 10

- i've already formatted the the hard drive two times in different formats ntfs ,exfat

 

my laptop is Toshiba a500-19x :

core 2 duo 2.2Ghz

ram 4 GB

NVIDIA GeForce G210M

my opreation system windows 10 pro x64

 

 

 

 

can you guys please help me with this problem


Edited by mjrem93, 01 April 2018 - 08:01 PM.


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#2 OldPhil

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Posted 01 April 2018 - 08:16 PM

Hard to tell by the photo, are you powering the drive or just using the one USB cable?


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#3 mjrem93

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Posted 01 April 2018 - 08:21 PM

Hard to tell by the photo, are you powering the drive or just using the one USB cable?

 just one USB cable to save some files 



#4 OldPhil

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Posted 01 April 2018 - 08:26 PM

Did it work before on the same port?


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#5 mjrem93

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Posted 02 April 2018 - 07:00 AM

Did it work before on the same port?

yes , it was a primary internal hard drive for my laptop and i change it because i got some bad sectors



#6 OldPhil

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Posted 02 April 2018 - 07:07 AM

Can you feel the drive spin up?


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#7 mjrem93

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Posted 02 April 2018 - 07:56 AM

Can you feel the drive spin up?

yes it's spin up

but the light spot in front not work like when i boot it with windows



#8 OldPhil

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Posted 02 April 2018 - 08:17 AM

We need a couple of extra ideas, I am thinking it may be lack of power. Hang in there are smarter guys up here.

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#9 JohnC_21

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Posted 02 April 2018 - 09:57 AM

but it works so fine if i connect it with the laptop and restart the laptop

 

Just to confirm, the hard drive is being used externally at all times. You boot Windows and then attach this external drive it is not detected but when you boot Windows with the external drive attached and it is detected? 

 

You removed the drive from the computer and placed it into a WD external enclosure in order to attach it via USB, correct?



#10 mjrem93

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Posted 02 April 2018 - 10:18 AM

 

but it works so fine if i connect it with the laptop and restart the laptop

 

Just to confirm, the hard drive is being used externally at all times. You boot Windows and then attach this external drive it is not detected but when you boot Windows with the external drive attached and it is detected? 

 

You removed the drive from the computer and placed it into a WD external enclosure in order to attach it via USB, correct?

 

yes i was used this hard drive for long time as  internal  hard drive after i got bad sectors
i bought new internal hard drive

and i removed the old drive from the computer and placed it into a WD external as you said


Edited by mjrem93, 02 April 2018 - 10:25 AM.


#11 JohnC_21

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Posted 02 April 2018 - 10:26 AM

Boot Windows and then attach your external drive.

 

Open a command prompt. Type the following commands

 

diskpart 

list disk

 

Is your external drive detected? If it is then open Disk Management. Post an image.



#12 Allan

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Posted 02 April 2018 - 10:46 AM

You've got this same question going on multiple forums. In order to avoid duplication of efforts and/or conflicting advice you should let everyone (on each forum) know exactly what you are doing and what advice you are following.



#13 mightywiz

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Posted 02 April 2018 - 11:16 AM

bad sectors can cause inconsistancies if you have a bad sector in the boot area.



#14 mjrem93

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Posted 02 April 2018 - 01:33 PM



Boot Windows and then attach your external drive.

 

Open a command prompt. Type the following commands

 

diskpart 

list disk

 

Is your external drive detected? If it is then open Disk Management. Post an image.

 

15226937130511.jpg



#15 mjrem93

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Posted 02 April 2018 - 01:42 PM

You've got this same question going on multiple forums. In order to avoid duplication of efforts and/or conflicting advice you should let everyone (on each forum) know exactly what you are doing and what advice you are following.

ok . If I got the solution i will post reply ( in both forums ) with the advice that i followed






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