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Posted 01 April 2018 - 03:13 PM
Posted 01 April 2018 - 03:41 PM
This could be due to a hardware problem.
If the computer was pre-installed with Windows disable SecureBoot in UEFI settings. If you have anything called QuickBoot or Fastboot disable it also.
In order to boot a diagnostic disk called UBCD you may need to enable Legacy or CSM boot.
Burn the iso to a CD or if you have a spare USB flash drive use Rufus. Boot UBCD and at the menu screen select Parted Magic. On the desktop of Parted Magic select Disk Health and run the short/long tests.
If the hard drive passes boot UBCD and in the Memory section select Memtest86+. Run it for at least 6 passes.
If you want to attempt a clean install of Windows 10 instead of using UBCD do a clean install per the below BC guide. If the computer was pre-installed with Windows 8 or 10 use the convert GPT command. If Windows 7 it may be either convert GPT or convert MBR depending on the firmware of the motherboard.
You can substitute the clean all command for the clean command in the guide. Clean all will zero out the hard drive. It will be finished when you see the diskpart command again.
Posted 01 April 2018 - 03:54 PM
Posted 01 April 2018 - 03:58 PM
It sounds like the hard drive may be bad. What is the make and model of the computer or the make and model of the motherboard if custom built.
Edited by JohnC_21, 01 April 2018 - 04:00 PM.
Posted 01 April 2018 - 04:09 PM
Posted 01 April 2018 - 04:11 PM
Posted 01 April 2018 - 04:18 PM
Do you have a USB adapter to connect the drive to another computer?
If not and you want to recover data then download the UBCD iso file. Burn the iso file to a CD. Right click the iso file on a Windows 7 or later computer. Select Burn Disk Image. Boot. Select Parted Magic from the Menu. Copy files to USB flash drive or external hard drive.
You can also burn to CD using isoburner.
https://fixit.litten.com/linuxfilecopy.html This guide shows how to copy files using Parted Magic.
Posted 01 April 2018 - 05:40 PM
Sorry for late answer, but my brother did some stuff in hard drive (i think he check wires) and BIOS settings, after that i setup Windows 7 and it's worked, and finally i reached the Desktop ! (i don't know how XD)
Thanks man for helping me, now how can i check my Hard Drive and find how it is bad? and fix it..
Posted 01 April 2018 - 05:56 PM
Firstly, Glad you have Windows back!.
If you have not done so already make sure you back up your important data to another device like a USB flash or USB hard drive. After backing up your critical data download Seatools for Windows and run the short test. If it passes run the long test.
If the HD is WD then use WD's software.
If the drive passes run memtest+ for at least 6 passes. There is a free version.
If everything passes I would recommend you create a complete disk image to a USB external hard drive using software like Macrium Free, Aomei Backupper Standard, or Easeus Todo Backup Free. All let you create a bootable disk so you can recover the image if the computer does not boot or the hard drive fails.
Posted 01 April 2018 - 06:09 PM
Hmmm, that means that test with these 3 programs may be harmful to my data?
In sometimes i hear a sound like failure sound from the HDD, when that sound happen all process and programs that i opened is lagged until 5 seconds and everything back to it's normal.
Posted 01 April 2018 - 06:24 PM
Yes, if the drive is on the verge of failing then the tests can send the computer over the edge. That is why you should back up your important data first even if you do not do the tests if the data is important to you.
If you hear a sound from the hard drive I urge you to backup your data as soon as possible.
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