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Access BIOS


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#1 frank18

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Posted 31 March 2018 - 09:29 AM

Hi!

 

The harddisk in my Lenovo B575e has crashed. Windows 8.1 won't start. And I tried repairing the OS but it fails. I hooked up the hdd to another computer via usb and ran a scan. It is stuck. It sounds like it is trying to read but cant get any further. The scanning also gets stuck. File explorer does show up when connecting the hdd via usb and I can read files. So perhaps there are som bad sectors that holds windows files needed to start up.

 

My first attempt to make this computer useful again was to try to install windows 7. As I have the cds. I found out that I can't access the bios. All keys are tried. I get into a menu instead that gives me the options to repair OS, restart and selecting a device to use. As mentioned reapaing failed. I selected ATAPI CD. The CD drive spins up and a message shows up: Secure boot. secure bootImage failed to verify with access denied. 

 

I removed the harddisk and a boot menu appears. I selected cd rom drive. but it just blinks when hitting enter. 

 

I pulled out the little CR32 battery inside and disconnected power cord and laptop battery. I forgot to put in the small battery again when turning it on but the boot menu still appears. How can a bios function without the battery.

 

What would you do to get this computer up and running again?



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#2 mikey11

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Posted 31 March 2018 - 09:35 AM

it sounds like the CD you are using is not a bootable CD

 

hook it back up via USB to another computer

 

from a command prompt run.....

 

CHKDSK /F /R



#3 britechguy

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Posted 31 March 2018 - 09:39 AM

Whether or not the CD in question is bootable is a separate issue from not being able to access BIOS/UEFI, which comes in the boot sequence well before any hard drive of any sort is accessed.

 

There is an old thread on BC:  https://www.bleepingcomputer.com/forums/t/641568/cant-access-bios-with-lenovo-b575e-3685/

 

There is also this one at the Lenovo Forums:  https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/B575e-BIOS-doesn-t-run/td-p/1116601

and there are probably more if you were to search there.

 

If you have no HDD in the machine and no other drives (e.g. optical or USB) that have anything in them as part of the boot sequence you should be thrown into BIOS, as the boot sequence cannot proceed under those conditions.


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#4 frank18

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Posted 31 March 2018 - 09:57 AM

I have used the cd several times on other computers when I wanted to install win7. So it boots fine.

 

I have booted the computer with no hdd and empty cdrom drive. It just gives me that boot menu.


The chkdsk is running. Seems to take a while.



#5 JohnC_21

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Posted 31 March 2018 - 10:03 AM

Some Lenovo's require the fn + F2 keys to be pressed to access the BIOS. Press the fn key and tap the F2 key when booting. 


Edited by JohnC_21, 31 March 2018 - 10:04 AM.


#6 frank18

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Posted 31 March 2018 - 10:08 AM

I have tried all those keys.



#7 JohnC_21

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Posted 31 March 2018 - 10:22 AM

Does the computer have a Novo button? That can also be used to access BIOS.

 

https://support.lenovo.com/us/en/solutions/ht104038

 

https://support.lenovo.com/us/en/solutions/ht062552



#8 frank18

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Posted 31 March 2018 - 10:37 AM

Yes but that gets me to the menu with the options to repair but that fails.



#9 frank18

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Posted 31 March 2018 - 10:41 AM

D:\>chkdsk /f /r
The type of the file system is NTFS.
Cannot lock current drive.
 
Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) y
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Windows8_OS.
 
Stage 1: Examining basic file system structure ...
  442368 file records processed.
File verification completed.
  10814 large file records processed.
  0 bad file records processed.
 
Stage 2: Examining file name linkage ...
  309 reparse records processed.
A disk read error occurredc0000185
Correcting error in index $I30 for file 2D6D1.
Correcting error in index $I30 for file 2D6D1.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 2D6D1.
 
Seems stuck here. It makes the same sound over and over again.


#10 JohnC_21

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Posted 31 March 2018 - 10:46 AM

With the drive connected to the other computer run Seatools for Windows and do the short test. If it passes do the long test.

 

https://www.seagate.com/support/downloads/seatools/seatools-win-master/

 

If you have a WD use their software instead.

 

https://support.wdc.com/downloads.aspx?p=3

 

Edit: I would backup any data you need on the drive first. If the drive is failing a test could send it over the edge.


Edited by JohnC_21, 31 March 2018 - 10:47 AM.


#11 frank18

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Posted 31 March 2018 - 11:00 AM

Saetools wont recognize the drive. 

The drive is a hgst.



#12 frank18

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Posted 31 March 2018 - 11:08 AM

CHKDSK is finding all sort of files and says the same for each one. For example:
 
A disk read error occurredc0000185
The disk does not have enough space to replace bad clusters
detected in file 5187 of name \WINDOWS\WinSxS\AM586C~1.174\EMBEDD~1.DLL.


#13 JohnC_21

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Posted 31 March 2018 - 11:15 AM

I think that drive is done but try a scan with GSmartControl

 

https://gsmartcontrol.sourceforge.io/home/

 

If you run GmartControl and you see your drive as red then it's gone.

 

https://gsmartcontrol.sourceforge.io/home/

 

https://gsmartcontrol.sourceforge.io/home/index.php/Screenshots



#14 frank18

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Posted 31 March 2018 - 03:34 PM

The tests are done and gsmartcontrol doesnt mark the drive as red.

 

I put the hdd in the laptop. I cant get any further than to the login screen and the keyboard doesnt respond. I can move the mouse cursor but not clcik anything.



#15 JohnC_21

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Posted 31 March 2018 - 03:50 PM

If the computer came pre-installed with Windows 8 or 8.1 the key is embedded in firmware allowing you to do a clean install. The OS will auto activate. You can download an iso of 8.1 using the Media Creation Tool. 

 

Follow the below install guide. The guide is for Windows 10 but the steps are the same for Windows 8 other than the Media Creation Tool. Disable SecureBoot in UEFI settings and also Quickboot/Fastboot if you have it. 

 

https://www.microsoft.com/en-us/software-download/windows8

 

https://www.bleepingcomputer.com/forums/t/667627/doing-a-completely-clean-install-of-windows-10/

 

Note: People are reporting that Windows 10 on a clean install is still activating so if you believe you want Windows 10 go ahead and attempt an install of it using the BC guide.






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